24 questions from our users
Jenasked
Is the mattress suitable for a slat based bed? How often should the mattress br flipped or rotated or both? I'm interested in both a king and a king single.
Thank you, Jen
2 answers
Jeffrey W.Zenna
Hi Jen, definitely suitable for a slat based bed, latex is the one mattress you can put on anything as unlike man made substances, it does not lose it's shape being rubber, the mattress should be rotated every 3 months in the 1st year as it does it's settling in the 1st year and then doesn't change after that, some people choose to sleep only on one side and then rotate 180 degrees, but you can definitely flip and rotate for a longer life.
Regards
Team Zenna
Yes, I would think so. I have my king size mattress on a base built for twin extra long single mattresses. The base has adjustable slats & is head & foot height adjustable as well. Seems to be going great, as I hoped. Not sure about the rotating as I did not find any instructions about that, but I will do so every now & then & see how it goes.
Nik Kiasked
I've slept on the mattress 3-4 weeks now, I am single and only slept on one side... today I layed on the other side and it is much different (higher, firmer)... the side I use is softer with slight body impression, my hips and butt sink further into the side I've used. I am 5ft 1 and 54kg. Is this a normal part of wearing in? Im worried I may have received a defective mattress. TIA, regards Nikki
3 answers
Jeffrey W.Zenna
Hi Nikki, latex does settle/soften a little in the 1st 3 months and then stops there, this is why we rotate more in the 1st year, latex loses the least in height and firmness of all mattress types, but if you think it is a problem, please contact us and we will gladly exchange it, the mattress should never be defective, it is a sophisticated automated manufacture run by computers which continually check density, consistency and there is thorough quality control.
Regards Team Zenna
I received a phone call yesterday and it was explained to me about needing to be turned to wear in. This being my first latex mattress I thought they just "bounced back" every time, and as there was nothing mentioned on the website about rotating/turning I assumed it wasn't necessary. The side I have slept on is more comfortable (softer) than the other, so if it stays this way I'll be happy, my concern was it was going to cave in, but apparently not :)
Jeffrey W.Zenna
Hi Nikki, thanks for that, we have been selling this latex core since 2007 with no issues, so we have the utmost confidence in the Zenna, after my 30 years in the bedding industry 100% Natural latex is the one product to perform consistently in comfort, health and longevity, as we discussed, latex always feels "crisper" when it arrives and then softens a little in the 1st 3 months and then doesn't change, it will NOT sag, but if there is anything you are unhappy about please contact us and we will gladly sort it out.
Regards
Team Zenna
Laurenasked
How thick is this mattress? Can't find dimensions on the website.
2 answers
Jeffrey W.Zenna
Hi Lauren, it is 20cm's thick, regards, Team Zenna
Looks to be nominally 20 cm or 8 inches.
Tessasked
Can you put it on a adjustable bed frame?
1 answer
Jeffrey W.Zenna
Hi, thanks for the question, definitely, in fact it is the best mattress to put on an adjustable bed because it is rubber it will keep it's shape regardless, also all the other health properties being a natural product.
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