1st Energy
- 1stenergy.com.au
- ✓ Verified company
510 reviews · Statistics
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Reviews
First Energy
Cheap and reasonable, good price, affordable, going to help me.
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New beginnings
This is the second time with 1st Energy hope the prices stay low and not rise again.
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Collected in partnership with 1st Energy
Thanks for taking time to provide a review Sandra. Much appreciated.
Call backs - or lack thereof!
Ash was very helpful, unfortunately as he was unable to answer my query, he attempted to transfer me to the sales team. This was unsuccessful and he said he would leave a message for them to contact me.
Regretfully, 24 hours after the call with Ash, I have still not been contacted by the sales team. Very disappointing!
Collected in partnership with 1st Energy
Thanks for taking time to provide a review Paul. I'm sorry to hear the feedback and I will happily assist you. I've sent a private message. Kind regard Sarah
Don't know have only been with you a week
Still learning about you. Only been with this company for one week so don't know that much about you or what you are like as hadn't even heard of you before a week ago.
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As yet we have not had any service as we are transitioning from previous provider as it is only 5days since joining
Cannot comment as we are not connected yet still transitioning
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We are thrilled to welcome you on board Debra. Thanks for taking time to provide a review. :-)
excellent,
all queries answered within minutes and nothing is a problem. they have provided what they said.
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Thanks for taking time to provide a review Christie. Much appreciated.
Use our energy plans comparison tool
Not connected to you yet
We have existing electricity was 20 solar panels I think you are a bit early with this because we haven’t changed over as yet so I can’t comment too much
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Thanks Keith. Hopefully we exceed your expectations and you rate us 5 stars next time we ask. Kind regards Sarah
Clean and reasonably priced energy.
Electric and solar and we changed over to electric from bottle gas. Good set up process and installation was totally efficient. Reliability of power supply is the rare couple of drop outs due to storms. very good.
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Thanks very much for taking time to provide a review Julian. Kind regards Sarah
Slow down I can’t understand you ?
Initial sales person on phone was on a mission and difficult to understand during our conversation. I nearly gave up multiple times ! To rushed. Unnecessary and confusing at times. Must need to meet tight sales targets ??
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Thanks for the feedback Fletcher. I will look on the system to see who the sales person was so we can pass this on. Many thanks Sarah
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Better rebate than the alternative but only just.
Changed to this crowd because they had a slightly better solar rebate but in reality, it isn't a whole lot better, only a few bobs. They only send email bills not posted ones. I would like a smart metre supplied automatically. They do not do this.
... Read moreThanks for your review Chelleid, the good news is that we definitely do offer postal bills for people that don't like email bills and we are also able to help you with your smart meter upgrade request
... Read more. Please can you contact me at sarah,[email protected] with your account number and I will be able to organise both of those for you. Kind regards SarahUse our energy plans comparison tool
Didn’t have an issue for 18 months but ended on a sour note
Cold called by this mob offered better discounts than alinta who I’d been with for a couple of years . Made the switch no dramas then rates went up considerably in January . Finally decided to switch back to alinta when I realised I could save at least $80 a month . Silly me didn’t read the fine print and won’t get a discount on my final bill and the guy from 1st energy called right before I was being switched back over to alinta to offer a 47% discount . I told him I would like to
Quickly chat about it with my husband which I was not allowed
Details
| Category | Energy Providers |
|---|---|
| Services Provided | Electricity |
Contact info for 1st Energy
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Thanks for taking time to provide a review Uthayakumar. Much appreciated.