We had the problem of the smelly battery, woke one morning and the van was filled with acrid fumes, found the battery under the bed almost melted and sizzling.
Contacted a battery specialist who said it was illegal to put lead acid batteries in an enclosed area, and recommended a AGM battery which we fitted ( very heavy).
No problems since, A-Van denied any liability and refused to re-emburse us for their not fit for use battery, have informed every A-Vanner we see as it could be a life saver.
Not happy A-Van

We bought a brand new A-Van Cruiseliner Adventure Plus.
Within days the door handle fell off in our hands. It is secured by very short screws.
A curtain fastener fell off
A screw to hold the gas pipe up underneath the van was missing.
The two vents were warped. From the reviews I see A-van have known about this for years but continue to sell an inferior product.
The Finch HB9000 underbunk air conditioner barely works. It cools the van by one degree. They have known about this issue for at least two years and yet continue to promote a van with air conditioning knowing full well it doesn't work in a Cruiseliner.
A-van keep referring back to the retailer. The retailer keeps referring back to A-van.
It is not integral.

Easy to tow and extremely fast in erection. No canvas and very watertight. Caught in an eastern coast blow in Byron (in my earlier 2003 model) and had to pack up in rain. Didn’t open up van for six weeks expecting mould and a big cleanup but clean as a whistle.

Bought a newer model this year (2013) with a/c heating and microwave.

Very very happy!

We purchased a cruiseliner 5 2018 model we have found the air conditioner with the adventure plus pack extremely poor to the point its not worth having it on anyone else had this experience

Sealant looks like an 8 year's old work.
Battery is starting to smell.
Small top vent cracked.
Lock on lugs on jack wheel don't line up.
awning is a nightmare.

Currently three thousands kms from home and all of these issues have surfaced.
We purchased this van second hand but it had not done 900kms so was virtually brand new.

We have a door lock problem with our Cruiseliner . Right from day one the lock was hard to operate,took it back to avan.They said no problem they are all like that.My partner cant operate the lock with the key.It also comes unlocked during transit.After recently having the first $280 service they still refuse to replace this lock. Any advice would be appreciated. Thanks Terry

Lucky we were not in bed when battery caught on fire, caused a lot of smoke, not confident sleeping in it. Fire brigade put out fire and after 6 weeks GIO Eventually paid up. Not good enough!

I had a problem with customer service which they could have fixed no problem but they didn't and the reply I got was very very terse so if I change or upgrade I could well think again

Very satisfied with our second hand cruiseliner. Very reliable, tows beautifully. Perfect for two. Like all holidays preparation is the key. Correct loading, tyre pressures, brake checks and wheel bearing service all done before we left. Reading some of the less flattering reviews reveals more about problems with owners than vans. Cheers.

Love our cruiseliner - only put the awning up if doubtful weather never have used the annex. Our bikes fit in the back of the Prado (seats down) and travel there very happily. We prefer natural campsites so run the fridge on gas and share cooking over campfire BBQ (which fits neatly in the side hatch) and indoors. Love the big front boot. Only reason to upgrade is looking at shower and island bed. It is so easy to tow and will follow the Prado any where we want to go.

In the end too small alone and too hard to put the annex up. Traded on a 16 foot pop top Jayco. Will report. The A-van dealer was hopelessly unhelpful so went Jayco. Sorry. I meant she was a miserable cow.

Great van. Only issue after 1 month with our 2nd hand cruiseline is the deep cell battery went flat. Awful smell, not the fault of the van. The issue we have is trying to get the battery out from the back corner under the bed! How? Any suggestions?

liked it for its light weight and easy to tow with my 2010 mazda bt 50 very easy to put up and down .it did not like rough roads or dusty roads and the seal on the door kept coming unstuck .the fridge and microwave do not work anymore and the replacement cost was expensive.Had a blow out which ripped off mud guard, stability of van was excellent after blow out.sold van for good price.I plan to buy off road version.