Sorely disappointed in the AEG T97689IH heat pump dryer. Unfortunately the only setting it actually dries on is Time Dry which defeats the purpose of having purpose designed settings. Unless you run a Time Dry cycle after the cycle you've selected the load is left damp. This dryer is not energy or time efficient, and definitely not set and forget.
We can't understand what AEG was thinking with this dryer. Even using Extra Dry together with Dry Plus settings leaves the load damp. Just doesn't make sense in a high end product.

very happy with its performance, initial cost is expensive but its worth of it. clothes are dried as per your needs.
no shrinkage /no damage .......I bought it because I have 2 school going kids ( 7 & 5 yr) so their uniform was a challenge for us but after this we don't need to worry about weather outside. so very very happy with my purchase.

We have been very pleased with our AEG washing machine purchased at the same time, and we've had exemplary service from AEG (see my washing machine review). This matching dryer has been good but a couple of things keep it from a 5 start review... it takes a long time to dry, a buzzing noise has developed on the silk/wool/delicates cycles, the touchpad isn't always responsive, and worst of all this dryer constantly finishes the load and says what's inside is dry but it never is. You have to put it back on at least another 2 cycles. So now I just use the time dryer and put it on for a couple of hours. Not efficient and thus we now hardly use it. I expected better given the price tag.

It was marketed as a quality unit and it hasn't disappointed. 5 year warranty from the manufacturer implies the unit is robust. Had the unit for a few weeks and it has been excellent so far. It was recommended as the best machine of it's type and, so far, it appears to be. Dries clothes well and special wool cycle is brilliant.

Bought this unit alongside the equivalent Washing Machine and used the Stacking kit. Washing machine has been great but don't feel like this unit justifies its price tag.
Whilst its energy efficient and relatively quiet and mechanically sound, that's about where it ends.
It's rated to 8kg. The realistic scenario however is that anything more than 4kg and the clothes will dry quicker outside in the rain. The dry settings are about 2 away from their actual results. So "cupboard dry" is more closer to "damp." Its not an awful machine but it just feels like you have to utilise every button on the machine that destroys your clothes in order to get them dry in a timeframe thats reasonable.

for the reputation and the price, I find the washing machine to be fairly average. Takes a long time to finish the regular cycles. And not as gentle as my old Bosch washing machine. The knob is also a poor design. Turning it doesn't always make the selection change. Disappointed in the underperformance considering this is a premium product

We purchased this dryer along with a new AEG washing machine after our 5 year old Bosch machines both died and we decided not to repair them again as they were costing a fortune. So far this machine has been great. It is much quieter than the Bosch and every time the cycle finishes the load is actually dry. The only annoying thing is the incessant beeping when the load finishes. I'll have to read the instructions to work out how to turn it off.

More than happy with the heat pump dryers performance til its time to clean the condenser and have not been able to successfully do this yet! The ability to dry clothes continues to diminish as the condenser clogs.
AEG service are prompt but I'm concerned when indicating failure by the user to identify the problem.
This is not the case as my wife and I religiously clean the lint following every load.
The dryer instruction indicated cleaning the condenser with a vacuum but this protected with a plastic grille.
I asked should this have an additional foam filter as used in Miele and Bosch?
AEG service have indicated the only way to clean it is return to AEG!