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Reviews

4.5

5,493 reviews
5
(4,635)
4
(211)
3
(47)
2
(100)
1
(500)
  • Product Quality
    4.8 (3,124)
  • Return Claim MadeYes (114) · No (3,472)
  • Shipping
    4.9 (2,496)
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Priscilla H

Priscilla HMelbourne

Excellent customer service

published

A great 7 days a week phone service, price and delivery excellent. I have purchased two fridges, a dryer and food processor from you at different times. I will be using Appliances on line again.

Juan

JuanMetropolitan Adelaide, SA

Professional Service for Reasonable Price

published

Customer Service team helpful.

Delivery service quick and professional within 24hrs.



They do offer lowest price guarantee and did indeed honour this with the item I bought.

Thanks again guys, I would recommend you based on the two items I purchased in the past months.

Khoa D.

Khoa D.Sydney, NSW

Easy ordering, quick and prompt delivery

published

Great and easy online ordering. Quick and prompt delivery with constant updates on delivery times. Delivery guys were professional and on time. I Will definitely consider Appliancesonline.com.au for future purchases.



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K Olsen

K OlsenPerth, WA

Great company

published

Great service and easy to use website.
Delivery was quick and easy.
Product was in brilliant condition and exactly what I ordered.
Very happy and will be using them again in the future

Great online shopping experience and quick delivery

published

Great price and machine was delivered in less than 24 hours from ordering (on a Sunday). Machine installed, old one taken away along with the packaging which was gerat. Very happy.

Ankit

AnkitSydney, NSW

Absolutely loved it...

published

First time AO customer, hence was a bit sceptical, but genuine product, good packaging, excellent price point and super fast delivery, checked all the boxes for me. Very happy with the purchase, highly recommend.

Kissie A.

Kissie A.Richmond-Tweed, NSW

  • 2 reviews

Highly competitive pricing

published

Recently purchased Rinnai LPG heater Shopped around only to find appliances online to have the best prices and delivery service. Well done highly recommended I will definitely be using appliances online in the future

Lindyau

LindyauSouth East Queensland, QLD

  • 2 reviews

Great product

published

Ordered a Westinghouse 3.2 Air Fryer online and was told delivery wouldn't be until May which was a couple of months away, then I visited their website only to see that they were in stock, rang Appicance online and they immediately changed my delivery date and it was delivered the next business day, very pleased with my product

bush pineapple

bush pineappleAU

  • 3 reviews

Fast and efficient

published

Never thought I would need to use this service but found them to be great.
Their customer service people are friendly fast and efficient. Delivery was excellent, was kept informed as to when the goods would arrive.

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Excellence

published

Absolutely fantastic service and very fast delivery. Polite & helpful people doing deliveries. Extremely happy with our new fridge which is just as described. Couldn't fault the process or product at all.

Easy ordering and prompt delivery

published

I placed an order for a washing machine at 2pm on Thursday and had it delivered next day in the afternoon. Delivery guys were polite, efficient and punctual. Very happy.

Lara

Lara

  • 2 reviews

Dishwasher Esatto EDW7CS

published

We purchased this dishwasher 30/4/2020.
We love it so far washes good love the cutlery rack.
Love how it dries the dishes
Also the dishes come out very dry.
Very spacious and very roomy.
Would buy again from you in the future

Good lightweight cordless hedge trimmer perfect for low hedges

published

Good for the 3M high hedge I have, goes for quite a long while on a single charge. It cuts well as described. The pole does not extend so the total reach is not as much as most of the others on the market

Sonia T

Sonia TSouth East Queensland, QLD

  • 6 reviews
  • Verified customer

Great service & good staff

published

I have bought a few products from Appliances Online in the past. I research what I want, and then I call them and they price match! The customer service staff were so helpful and gave me some good advice. I ordered my new fridge on Saturday and on Wednesday it was delivered, on time & the friendly delivery guys unpacked the fridge and brought it inside for me, they even took away all the packaging material.

elaine1966

elaine1966Sydney Surrounds, NSW

  • 5 reviews

Great service

published

I've had so many good experiences over the years with AO that it's my go-to online store. Great range of products and prices, and as always superfast delivery. Highly recommend.

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Ben

BenAdelaide

  • 4 reviews
  • Verified customer

Wouldn't shop anywhere else for white-goods

published

I can highly recommend Appliance's Online, from the products offered, the price, and above all the service. We ordered a new oven at 8pm and it was delivered and sitting in the kitchen by lunch the next day as promised. Plus took the old one away. Couldn't be happier.

Kim Zanker

Kim ZankerSouthwest, VIC

Great

published

I was Really happy with item.
The driver was nice but Needs more care with item when delivery to front door.
Will tell family and friends to have a look on your website.

Lisa

LisaGreater Melbourne (Metropolitan), VIC

  • 17 reviews

Lack of communication

published
3 comments
Lisa
Lisa
Appliances Online
Customer ExperienceAppliances Online

Hi Lisa, I'm sorry to hear you had a poor customer service experience with our team regarding communication post-order. Please contact us at [email protected] with your order details and we can look into this more thoroughly for you!

Lisa
Lisa

I have been talking to your reps, apparently two orders were raised for one item.
I am dealing with Vincent as he is the only one in your company that has even come close to helping

Victoria B

Victoria BGreater Melbourne (Outer), VIC

  • Verified customer

Excellent Company to deal with

published

I ordered a front loader washing machine. Everything is great about this company from easy ordering to Great product and delivery and installation. I would highly recommend Appliances Online - really happy with them.

Paul M.

Paul M.South East Queensland, QLD

Unbelievable

published

Our kettle packed-in late in the afternoon and I decided to replace it with one that was the same make - we have a matching toaster!

So, I ordered the kettle after 5pm and it was sitting on our doorstep the next morning, when we got up. I’ve no idea how this happened as we’re up the Sunshine Coast.

Anytime I need anything electrical. I’ll check these guys out first purely because of their service on this occasion.

Page 4 of 275
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Questions & Answers

Jamie

Jamieasked

Anyone ordered kettlebells from here before? Wanna know what they’re like!

No answers
shellbait

shellbaitasked

Where do I find the model/ser no tag on the 519l Fisher Paykel french door fridge...the manual says inside the freezer compartment in the right side frame..eyeball mk1 says it isnt!...

2 answers
Mick L.
Mick L.

Have a look here. https://producthelp.fisherpaykel.com/au/Troubleshooting/Where_is_my_Model_Number/Where_is_my_Fridge_Model_Number_Located

shellbait
shellbait

Already found it..thankyou muchly

Jonno

Jonnoasked

how long to deliver washing machine to Dudley Park 6210

2 answers
Fired Up
Fired Up

You can ask them directly

Appliances Online
Customer ExperienceAppliances Online

Hi,
As long as we have the stock, we can do it the next day as we go out to Dudley Park Monday - Saturday ! Please feel free to call us on 1300 000 500 if you would like to speak to someone further about this !

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