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Reviewer Photos & Videos
Priscilla HMelbourne
Excellent customer service
A great 7 days a week phone service, price and delivery excellent. I have purchased two fridges, a dryer and food processor from you at different times. I will be using Appliances on line again.
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JuanMetropolitan Adelaide, SA
Professional Service for Reasonable Price
Customer Service team helpful.
Delivery service quick and professional within 24hrs.
They do offer lowest price guarantee and did indeed honour this with the item I bought.
Thanks again guys, I would recommend you based on the two items I purchased in the past months.
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Khoa D.Sydney, NSW
Easy ordering, quick and prompt delivery
Great and easy online ordering. Quick and prompt delivery with constant updates on delivery times. Delivery guys were professional and on time. I Will definitely consider Appliancesonline.com.au for future purchases.
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K OlsenPerth, WA
Great company
Great service and easy to use website.
Delivery was quick and easy.
Product was in brilliant condition and exactly what I ordered.
Very happy and will be using them again in the future
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Great online shopping experience and quick delivery
Great price and machine was delivered in less than 24 hours from ordering (on a Sunday). Machine installed, old one taken away along with the packaging which was gerat. Very happy.
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AnkitSydney, NSW
Absolutely loved it...
First time AO customer, hence was a bit sceptical, but genuine product, good packaging, excellent price point and super fast delivery, checked all the boxes for me. Very happy with the purchase, highly recommend.
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Kissie A.Richmond-Tweed, NSW
- 2 reviews
Highly competitive pricing
Recently purchased Rinnai LPG heater Shopped around only to find appliances online to have the best prices and delivery service. Well done highly recommended I will definitely be using appliances online in the future
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LindyauSouth East Queensland, QLD
- 2 reviews
Great product
Ordered a Westinghouse 3.2 Air Fryer online and was told delivery wouldn't be until May which was a couple of months away, then I visited their website only to see that they were in stock, rang Appicance online and they immediately changed my delivery date and it was delivered the next business day, very pleased with my product
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bush pineappleAU
- 3 reviews
Fast and efficient
Never thought I would need to use this service but found them to be great.
Their customer service people are friendly fast and efficient. Delivery was excellent, was kept informed as to when the goods would arrive.
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Excellence
Absolutely fantastic service and very fast delivery. Polite & helpful people doing deliveries. Extremely happy with our new fridge which is just as described. Couldn't fault the process or product at all.
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Easy ordering and prompt delivery
I placed an order for a washing machine at 2pm on Thursday and had it delivered next day in the afternoon. Delivery guys were polite, efficient and punctual. Very happy.
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Lara
- 2 reviews
Dishwasher Esatto EDW7CS
We purchased this dishwasher 30/4/2020.
We love it so far washes good love the cutlery rack.
Love how it dries the dishes
Also the dishes come out very dry.
Very spacious and very roomy.
Would buy again from you in the future
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Good lightweight cordless hedge trimmer perfect for low hedges
Good for the 3M high hedge I have, goes for quite a long while on a single charge. It cuts well as described. The pole does not extend so the total reach is not as much as most of the others on the market
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Sonia TSouth East Queensland, QLD
- 6 reviews
- Verified customer
Great service & good staff
I have bought a few products from Appliances Online in the past. I research what I want, and then I call them and they price match! The customer service staff were so helpful and gave me some good advice. I ordered my new fridge on Saturday and on Wednesday it was delivered, on time & the friendly delivery guys unpacked the fridge and brought it inside for me, they even took away all the packaging material.
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elaine1966Sydney Surrounds, NSW
- 5 reviews
Great service
I've had so many good experiences over the years with AO that it's my go-to online store. Great range of products and prices, and as always superfast delivery. Highly recommend.
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BenAdelaide
- 4 reviews
- Verified customer
Wouldn't shop anywhere else for white-goods
I can highly recommend Appliance's Online, from the products offered, the price, and above all the service. We ordered a new oven at 8pm and it was delivered and sitting in the kitchen by lunch the next day as promised. Plus took the old one away. Couldn't be happier.
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Kim ZankerSouthwest, VIC
Great
I was Really happy with item.
The driver was nice but Needs more care with item when delivery to front door.
Will tell family and friends to have a look on your website.
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LisaGreater Melbourne (Metropolitan), VIC
- 17 reviews
Lack of communication
The ordering was easy, but all future communication once I had paid was distinctly lacking.
I ordered 3 items and discussed a further item that I had to do some research. I was told it would be easy to add.
I rang them the next day to add to my order and it was once again easy to pay.
The next day, I received two invoices, one paid and one asking for payment even though I had paid on ordering.
I ran them and the disinterested person on the phone assured me that all my orders would come together and that the delivery date was 01/05/20.
On 28/04...Read more
3 comments
Customer ExperienceAppliances Online
Hi Lisa, I'm sorry to hear you had a poor customer service experience with our team regarding communication post-order. Please contact us at [email protected] with your order details and we can look into this more thoroughly for you!
I have been talking to your reps, apparently two orders were raised for one item.
I am dealing with Vincent as he is the only one in your company that has even come close to helping
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Victoria BGreater Melbourne (Outer), VIC
- Verified customer
Excellent Company to deal with
I ordered a front loader washing machine. Everything is great about this company from easy ordering to Great product and delivery and installation. I would highly recommend Appliances Online - really happy with them.
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Paul M.South East Queensland, QLD
Unbelievable
Our kettle packed-in late in the afternoon and I decided to replace it with one that was the same make - we have a matching toaster!
So, I ordered the kettle after 5pm and it was sitting on our doorstep the next morning, when we got up. I’ve no idea how this happened as we’re up the Sunshine Coast.
Anytime I need anything electrical. I’ll check these guys out first purely because of their service on this occasion.
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Questions & Answers
Jamieasked
Anyone ordered kettlebells from here before? Wanna know what they’re like!
No answers
shellbaitasked
Where do I find the model/ser no tag on the 519l Fisher Paykel french door fridge...the manual says inside the freezer compartment in the right side frame..eyeball mk1 says it isnt!...
Jonnoasked
how long to deliver washing machine to Dudley Park 6210
2 answers
You can ask them directly
Customer ExperienceAppliances Online
Hi,
As long as we have the stock, we can do it the next day as we go out to Dudley Park Monday - Saturday ! Please feel free to call us on 1300 000 500 if you would like to speak to someone further about this !
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Lisa
So as an update, I have called twice and now an email. This will impact my build and cause delays. It is not acceptable that I had to call to find out that my product is not in stock.
f the opinion that whilst purchasing they are so helpful, after they have your money they do not care at all Still waiting to hear back, hoping it is not the disinterested person I spoke to on FridayI am still o... Read more