excellent personal service and product range
We have purchased a number of items from Winnings and have always found the service and assistance to be of a very high standard. The pricing is very competitive. The last purchase was refrigerator and as we did not want a large capacity one we were a little disappointed that they did not have some of the smaller capacity ones on display. Nevertheless the product managers assistance in providing the specifications and explaining the differences between the models resulted in us getting what we needed.
- NSW, Taren Point
- Verified customer
We felt very comfortable with the store environment and the outstanding service provided.
Our new oven was always going to be a tight fit into our existing cabinetry - but the store staff did an inspection and felt it would be OK. On delivered it would not quite fit, but one phone call to the manager at Taren Point put us completely at ease - no ifs no buts, we will take care of it whatever it takes he said.
Winnings services team were dispatched and did an outstanding job modifying our custom cabinetry to suit without damaging anything. It looks better than new.
I like the people and their knowledge, very helpful and dedicated
I like the people in the showroom, their knowledge of the products, I found them very helpful and dedicated caring about the client questions about the different brands of appliances, to help choosing the right product to their liking and to their budget, explaining quite well the difference between the products, what is better what is not so. I like it
Best experience in 60 years as a consumer.
The salesman.. perfect.
The respect for customer .perfect.
At a time when we see retail producing examples of predatory behaviour towards their customers, it was genuinely refreshing to make a major appliance purchase from Winnings. Best experience in 60 years as a consumer.
I found the whole process professional and easy. Even when we had to replace a product that wasn't what we thought we needed, there was no problem and they made it easy. Highly recommend.
Great appliance and would recommend it to anyone.
I was after a particular tap for my kitchen, Winning Appliances could not have been any better, from beginning to end, including price. The experience so say the least was so rewarding.
We purchased a number of kitchen appliances from Winning Appliances. Their prices were very competitive, outshining all major retailers. The service was exceptionally good, free delivery was punctual. All communication was timely and we were kept fully informed regarding delivery times.
- NSW, Brookvale
- Verified customer
The info was online, the fridge was in store to view, in stock to deliver and the price was, again, right. The delivery was good and the Fisher & Paykel 442 litre fridge is working well. It's a pleasant change to deal with a business that does the right thing at the right price.
Best online experience ever
Bought an Induction cooktop on a Sunday afternoon. I was very sceptical when they said it would be delivered Monday lunchtime at 12.50. But it was ! With their own truck ! To Noosa !!
At the exact time. never before.
Professional Service. Great Knowledge.
Staff was very helpful. Special thanks to Hon Chai for his great knowledge and patience. Spent more than two hrs there, superb service from start to end. Great Job. Thanks.
10/10 all round. Products, price, staff and delivery. Shippie was great. She listened and guided us through all the options. The delivery guys were equally incredible. Friendly, well presented and professional.
Purchase was so easy
Phoned Winning after doing online research and in other stores. No salesperson until this point even tried to sell to us, putting up many barriers such as availability and delivery delays. I was on the phone to Winnings on New Year's Eve asking specific questions about the Fisher & Paykel washing machine and within two minutes, competitive online price was matched, payment taken, delivery was organised for 2nd Jan. Every other retailer was suggesting delivery would need to wait until at least the 6th Jan if they could fit us in. Our machine...broke down on Christmas Eve so urgent delivery was important. Winnings took our old machine and the packaging of the new one away plus installed the new one, at no extra cost. Couldn't fault our experience.
I have used this company several times and always found that they exceed my expectations, a rare thing these days. Great service, reliable delivery at the stated time, advice if needed, can’t ask for more. Thanks Winning Appliances.
Fabulous Service from Winning Appliances Fortitude Valley
Needed to buy 2 new rangehoods, one for us and one for our neighbour. Looked online and Winning Appliances was competitive. I contacted them to ask some questions and the price quoted was even better than advertised. The customer service and sales officers could not have been more helpful. The delivery happened as advised, the communication about the delivery was brilliant. The delivery guys were lovely. We will definitely shop there again. Well done Winning Appliances.
Why shop anywhere else
Fantastic service from the showroom right through to delivery. Even took the boxes away. Great range of products and brands, extensive network so products available and delivery arranged to fit my schedule.
Such a good company to deal with.
Really good email and phone communication around changes in dates of delivery and installation.
Payments and accounts got a bit complicated because I had credit in the system from a previous purchase, and it was managed and resolved promptly and well.
First stop shop for me!
Thoroughly enjoyed the entire process with Winning Appliances! All staff were friendly, helpful and knowledgeable. They took the time to get to know me and what I was trying to achieve. From purchase to delivery all was as smooth and simply as it possibly could have been.
Top notch sales service only topped by awesome delivery service
Keen pricing on the web led us to consider buying our new fridge from Winning Appliances. Living in country Victoria, we’ve always been (often justifiably) pessimistic about delivery of appliances. Missed delivery windows, damaged goods, delays etc. all worried me. Well, I’m pleased to say Winning Appliances absolutely nailed the whole delivery service. I was advised in the morning of my pending delivery and given a more accurate window during the day. The final estimated delivery time saw the truck turn up less than 60 seconds behind estim...ates! The drivers took absolute care of the appliance and the house with no damage. All the packaging was removed and the whole service delivered with genuine customer satisfaction in mind. My faith in big box retailers offering a proper delivery service has been restored.
Great prompt service
Was very happy with the complete process, ordering online was a breeze.I purchased a fridge and it was delivered the next day,delivery guys were amazing and very helpful,would highly recommend to anyone!
Winning - Second to none
We have used Winning for our last six purchases and the prices and availability are second to none. Matching prices is done on the spot without having to go through 'management'. The staff know their products and helped us without being pushy. Great follow up and tracking of the delivery.
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Questions & Answers
Bosch 60cm Serie 8 Pyrolytic Built-In Oven HBG672BS1A
Is this available for delivery to Bushland Beach, Townsville Qld within the next week
Customer ExperienceWinning Appliances
The next day we can deliver that oven to you would be next week, 6th June. If you would like to go ahead with placing an order you can call 1300 050 050 and one of our support staff can arrange this for you.
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