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SallySydney, NSW
Highly Recommend Winning Appliances
My whole experience with Winning Appliances was nothing short of excellent. Sandi, the sales consultant I spoke to was most helpful, patient and knowledgeable regarding the products I was enquiring about. I received great prices on both items. The delivery team were professional, careful and ensured both appliances were installed correctly. Great service, highly recommend.
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WalSydney, NSW
Great Customer Service
It has been a pleasure when dealing with Sandi who was most professional in delivering advice, options, and value for money when selecting kitchen products.
Sandi went out of her way in every aspect of her job and we felt very comfortable and have the peace of mind with the products selected.
She is indeed an asset to your organisation and have no hesitation in recommending her to my friends.
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AnnieSydney, NSW
Fantastic Experience
It has been to a pleasure dealing with Winnings. Im glad I met Sandi who has been simply fantastic. She has given sound advice in a caring, friendly and professional way. Everything has gone smooth from A to Z. Delivery was excellent with clear communication beforehand and a timely delivery by a friendly/ professional driver. We had an issue with one item, once the box was opened there were dents in the product, the item was swapped over immediately. Highly recommend Winnings and commend them for such excellent service and a huge thank you to Sandi.
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RaedSydney, NSW
- 3 reviews
- NSW, Northmead
- Verified customer
Rest of mind
We received excellent services from dealing with the sales consultant, Sandi, to the delivery guys. Despite the current COVID situation, all items were delivered on time. I recommend Winnings appliances to everyone.
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Great salesmanship
Welcoming, patience, polite, knowledge. The man got it all. Worthwhile paying a visit .The showroom is neat, tidy, spacious. A very fresh, conducive environment to shop home appliances
Good pricing too.
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Heather ASydney, NSW
- 2 reviews
Helpful and knowledgeable staff
I have just purchased new appliances for a new kitchen. Winnings staff were very helpful and knowledgable. Prices and ranges available were excellent. There was no pressure. Delivery was free and they sent email and texts to advise on delivery times. I can highly recommend Winnings Northmead.
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Total professionals.
10/10 all round. Products, price, staff and delivery. Shippie was great. She listened and guided us through all the options. The delivery guys were equally incredible. Friendly, well presented and professional.
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Happy CustomerSydney Surrounds, NSW
- 2 reviews
Purchase Perfect 10/10
We were extremely happy with the sales service provided by Shippee, she was more than helpful, pricing was very competitive, ordered on the day of our showroom visit with delivery the next day, received emails / SMS on our pending delivery down to the last 30 minutes, Mark and his assistant delivered and set up our new washing machine and took the old one away.
Overall a great experience.
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M. WaltersSydney, NSW
Excellent service
Price, product, service contacts and delivery all worked a treat. Have used Winnings for our previous house kitchen items and have no hesitation to recommend them to others requiring the latest range of products.
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Sandy ASydney, NSW
- 2 reviews
Great service all round
Excellent service from purchasing to delivery and installing. Was delivered on the day stated . I was kept updated by the delivery guys as to the exact time of delivery. They were polite and very helpful. One last thing the price of my washing machine was great
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An M.
- 2 reviews
- NSW, Northmead
- Verified customer
Very happy customer
Winnings exceeded my expectations in every way. Great customer service, great appliance, great price, timely installation and removal of old appliances. Definitely worth a visit, very happy customer, want easy, go to Winnings Appliances.
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Ira M.Sydney, NSW
- 2 reviews
Great Experience
I had a pleasant experience with Winning Appliances. The showroom was well organised with a big product range that can target customers of different income and taste. The service was super fast, and friendly. I would highly recommend this company.
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Adam BSydney, NSW
- 4 reviews
Faultless customer service experience
We ordered kitchen, laundry and bar appliances from the Northmead store (as part of a home renovation project), and couldn’t be happier with the sales experience from Barbara. She was attentive to our needs, gave good suggestions and alternatives to what were initially looking at, and then gave us space when we were making final decisions.
Even though we probably made life pretty tough for poor Barbara, due to changing our minds a few time and being absolutely swamped by the options, she was always available to talk and offer guidance on ou...Read more
r order. When our renovation got pushed back a few times (we ordered in July 2018 but didn’t take delivery until May 2022), Barbara always made sure to check in with us periodically to ensure that the delivery would take place exactly when we needed it. Not only is the service impeccable, the prices are top notch too. Unreservedly recommended.Similar opinion? Write a review on ieatwords.com.au!
DisappointedSydney, NSW
The computer made a mistake
As returning customers we visited the Northmead store to look at an ILVE Oven to replace the one we purchased from this store 12 years ago. We identified the oven we wanted to purchase with the helpful assistance of the sales person. Went away to think about it and visited 3 days later to finalise the purchase, which was priced at $1717 only to be told by the salesperson the computer made a mistake (nothing like taking responsibility...!) and that the price was now $2585.
Whilst we understand the right to reprice, there was no offer of an a...Read more
lternative in the price range we were looking at, or an offer of pricing the item we were looking at with some sort of discount or concession to ameliorate the situation. Unlikely to use Winnings again, after all if they are going to blame "the computer" we might just as well take out the human element of the sales process and simply shop at Appliances Online... Winnings, you've let yourself down and we are unlikely to be advocates for your business given our experience.2 comments
Hi Luke
Whilst appreciating your offer it is one week on and we have purchased a comparable product from another retailer. After all, we were in the market for this item when we visited your Northmead store a week ago. We moved on...... Read more
The time to ensure we remained happy and loyal Winning Appliance customers was when you had us in your store. We’ll leave you with that as feedback and hopefully it resonates in your customer service training area.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Customer ExperienceWinning Appliances
Hi,
We are sorry to hear you have had this experience. If you would please send the item you were looking at and order/quote details to [email protected] we would like to look into this for you.