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Reviews

2.2

13 reviews
5
(2)
4
(1)
3
(0)
2
(5)
1
(5)
  • Build Quality
    1.0 (1)
  • Value for Money
    1.0 (1)
  • Ease of Use
    4.0 (1)
  • Cleaning & Maintenance
    1.0 (1)
  • Noise Level
    1.0 (1)
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Steve C

Steve CGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Endless problems

published

Purchased in November 2021 for A$2,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
See all answers
Jaco Ungerer

Jaco UngererMelbourne

  • 6 reviews

Great product

published

It is not the quietest due to it being a heat pump however, I don't have mould or fluff in my laundry and my electricity bill seems to be the same in winter then in summer. It is still quieter than a vented dryer.
It does take 2 hrs to dry however, I only dry one bundle per wash where in the past I had tp dry 3 bundles for 1 wash.

Date PurchasedMar 2017
mrsscollins

mrsscollinsSydney Surrounds, NSW

  • 24 reviews

Never Ever Again

published

Never ever again, worse than the old Aeg condenser dryer i sold for $50- to buy This !?
So disappointed, squeaky to start with !
Doesn't actually do what it says it will !
can take five hours to dry a load ! after putting it back on over and over and over again !
and cleaning out the filters each time ! just in case ! I just don't have the time for this, and really upset, because we don't have the money to waste either, and and have the funds to replace it !

Date PurchasedJul 2015
1 comment
mrsscollins
mrsscollins
Heat Pump Clothes Dryers

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Disappointed beyond words!

published

I hate the quality of drying. The clothes come out extremely wrinkled and sometimes they are actually crunchy. The lint filter is extremely difficult to work with and leaves a mess around the room after each cleaning......lint everywhere. It also is very light and constructed poorly so when you close it with its click/push locking device, it moves back crushing or crimping the venting ductwork fitting. Would not recommend it to anyone!! It gets no stars.

Date PurchasedSep 2016
frustrated

frustratedBrisbane

Dryer ok. ASKO service terrible!!

published

Since our nervous nanny broke the dryer latch within days of starting, it has taken more than 2 months of calls, emails and a useless service appointment (where the technician arrived without the ordered part) and ASKO stiiillll haven't managed to get their act together to get the thing fixed under warranty. And it's been raining for 6 of 8 weeks. Go elsewhere. If only so you don't end up in this sticky mess!!

1 comment
Asko
ASKO A.Asko
JennyD

JennyDSydney

My ASCO dryer is already broken in less than three years

published
2 comments
Asko
ASKO A.Asko

Hi JennyD,
Sorry to hear about your experience. If you could kindly email your contact details to [email protected] I would be happy to look into it.
Kind Regards,
Vani - Team Leader – After Sales Service

JennyD
JennyD
Red

Red

  • 6 reviews
  • 6 likes

Don't waste your money

published

Don't buy this expensive dryer -complete waste of money

published

I bought this dryer 2 years and 2 months ago - I have four children and mountains of laundry and bought an expensive dryer on the basis that this is quality. I can't survive without a dryer. The dryer has started to slow down and not dry completely and had a repairer out who says the motor has gone. This is no better than a $300 dryer - so tomorrow I will have to buy another dryer! what a waste of money.

1 comment
Asko
ASKO A.Asko

Hi Tracey,
Sorry to hear about your experience and I would like to help resolve the issue. If you could kindly email your best contact number to [email protected] I would be happy to look into it.
Kind Regards,
Kylie - Customer Service Team Leader

Loud screeching noise

published

After only 6 months of use the dryer has started making a loud screeching noise and turning itself off before the load is dry, for $2199 this is extremely disappointing. Have contacted asko today - I hope they replace it. My last dryer a Simpson cost $350 and lasted 10 years

3 comments
Asko
ASKO A.Asko
Michelle
Michelle

Hi Kylie
Thanks for your prompt response. Yes the dryer technician came and replaced a cracked bearing, it seems to be working fine now.

Asko
ASKO A.Asko

Thanks for the update Michelle. Glad to hear it is working well now
Kind Regards,
Kylie

Heat Pump Clothes Dryers

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Mark

MarkPerth

Warranty claim tomorrow

published

1 week before the warranty expires it's started making the loudest screeching noise from the rear of the machine. I liked the machine to date, hopefully asko will fix the problem in the shortest period of time. With 4 children and winter starting next week the machine needs to be working

4 comments
Asko
ASKO A.Asko
Mark
Mark

Thanks Kylie I have sent you an email. Mark

Mark
Mark
Aidan

AidanMelbourne

  • 3 reviews
  • 1 like

Great product

published

This dryer is well worth the money if you're going to use it fairly often, it dries lots of clothes, quickly and efficiently with lower power costs, how good is that? It's built well and is quiet. The dryer can be left on if people are sleeping in the house.
Great at drying, looks nice, doesn't over heat clothes
Costs a fair bit

1 comment
Asko
ASKO A.Asko
Ga

GaSydney, NSW

  • 7 reviews
  • 3 likes

Fantastic Dryer

published

Not sure about other reviewer but ours works perfectly, things can happen with any machine just like cars, our so far is superb its quiet and seems efficient, we changed the door over our selves the dryer hasnt missed a beat, i would definitely recommend it, its not your normal dryer this is by far superior to any other i have seen

1 comment
Ga
Ga

To add to this after near 5 years machine has a damaged fan and is rattling, up till now its been good but to get just 5years from it im not so sure i would consider this brand again

SueM

SueMSydney

Junk and poor service

published
3 comments
SueM
SueM
Ga
Ga

you would think 25 years of reliable service from Asko you would be more understanding and be willing to give them a go? any brand can have problems

SueM
SueM

Questions & Answers

Sly1

Sly1asked

T754CHP

Am I stupid I just don't get it or the manual is wrong. Normal Auto dry leaves clothes cool and not quite dry. So when I change it to Auto extra dry it says 2hrs 50. The clothes definitely don't need 3 more hours. Does it definitely turn off or reduce the time or just go for 3 more hours? When I tried the Anti Crease the display said AC and nothing was happening so I thought it was done and hey wet clothes. Manual says Anti Crease is performed after the dry cycle. I'm perplexed is this dryer too intelligent for me? Taken hours to dry one load so far.

1 answer
Jaco Ungerer
Jaco Ungerer

With Auto extra dry it works out the time for you. The initial time can be 2:50 however it works it out as it goes so it can change and be less. If you want to check the load don't stop it, just open the door and restart it otherwise I find it starts from the beginning.
AC is just the extra tumble every second seconds or so until you get to the clothes to fold.
I only use Auto extra dry and the clothes drying time difference from load to load.
Hope that helps a bit.

Norman R

Norman Rasked

T754CHP / T754HP

Is there any way an Asko heat pump dryer can be installed on a shelf above a top loading washing machine?

2 answers
Red
Red

That's what I'm just about to do at my place. It's apparently not a problem as far as I've been told by my builder - just make sure that the shelf can take the weight and vibration.

Asko
ASKO A.Asko

Hi Norman,

The weight of our dryer is 60 kg not including the weight of clothes. So please ensure the shelf & washing machine can handle this weight. If they do then its OK to use.

Regards

Vani - Team Leader -After Sales Service

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