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Reviewer Photos & Videos
NardleyPilbara, WA
First Time Glasses Wearer
Despite having never worn glasses before I decided to order online. With some guidance from the helpful staff I was quickly able to understand my script and provide all the necessary information. Further advice helped me navigate the wide range of frames so that I was confident to choose frames that would suit my face. My glasses arrived much faster than I expected and are high quality and look great. I will be recommending AusSpecs to family and friends and will definitely purchase from them again, saving both time and money.
1 comment
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Lillie BSouth East Queensland, QLD
- 2 reviews
Quality product.
My glasses arrived last week and I am thrilled with them.
Top quality and the acetate frames are great.
Certainly can recommend Aus Specs.
1 comment
Janet M.AusSpecs
Thank you so much...
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AlexGreater Melbourne (Outer), VIC
- 8 reviews
- 5 likes
Cheap and reliable
I found out about AusSpecs when I came to this site to complain about another online glasses company that failed to meet my expectations. Almost gave up on ordering glasses online but AusSpecs delivered a quality product at a fair price with the craftsmanship and customer service Australians have come to expect. The website might be difficult for less tech savvy people to navigate but when I encountered a problem it was solved almost instantly. I will be using them again in the future and purchasing glasses for my family as well.
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I love my glasses
It’s been 12 months since I bought 2 pairs of glasses from AusSpecs and I am so happy with them. I had never purchased glasses online before and was concerned that they would look cheap and nasty, but they’re both great quality and no one would know otherwise. I will never buy glasses from a retail store ever again. The process of ordering them was daunting for me because I had never done it before, but in the end it was not too difficult. I had an Eye Test at BigW and just asked them for a printout of my prescription, so I had all the techn...Read more
ical info when I ordered my Glasses on AusSpecs. The most difficult part for me was choosing the actual glasses. I’m so happy with my glasses and recommend AusSpecs to all my family and friends. Save yourself hundreds of dollars by purchasing your glasses through AusSpecs. I bought 2 pairs from AusSpecs - one for $52.45 and one for $81.60. Two years prior to purchasing from AusSpecs I paid $761.50 for 2 pairs of glasses from a retail store. I will only purchase my glasses online now, I don’t see any value in buying from a retail store.1 comment
Janet M.AusSpecs
We at AusSpecs are very happy to hear that your glasses are serving you well. Thank you for sharing..
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DavidPPort Macquarie NSW
- 2 reviews
- Verified customer
Excellent quality, great value!
I ordered a pair of extended readers from Ausspecs. When they arrived and I realised the high quality they are, I ordered a pair of Freeform progressive glasses with transitional lenses. These were also of high quality, with the intermediate area wider & more useful than my old Specsavers “Elite”, top range progressives. For $50 less than Specsavers 2 for 1 deal, I received two pairs of great glasses, with higher spec lenses and frames and definitely more stylish.
I highly recommend Ausspecs and couldn’t be happier with my new glasses.
1 comment
Janet M.AusSpecs
Thank you for the feedback. It is fabulous to receive such a great review. Thanks and have a wonderful day :)
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Leyton
- 2 reviews
Perfect Experience
First time ordering glasses online and couldn't be happier that I chose AusSpecs. I received exactly what I ordered within the time I was told.
1 comment
Janet M.AusSpecs
Thank you for your comments, we are pleased that we could help :)
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Bendigo RocksCentral Highlands and Goldfields, VIC
- 7 reviews
- Verified customer
AusSpecs are Brilliant !
Auspecs are terrific. I purchased from them online of course.
I ordered two pair of identical Model Number hr4068a while on special. They double checked my prescription with me before proceeding as my focus is quite different in each eye.
My order arrived on time and my new specs are perfect and very good quality.
I found their service to be excellent especially for an online style business. Two pair of excellent reading glasses for $97.00 while on special including postage !!! Yipee!
An icy winters day in Hades shall coincide with Kim Jong Un winning the Nobel Peace Prize for Outstanding Achievements in Human Rights before I buy specs anywhere else again.
5 Stars and many thanks.
1 comment
Janet M.AusSpecs
Hello Bendigo Rocks, Its a pleasure to be of assistance and we really appreciate your kind words :)
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No discount on glasses
Had received my glasses today and i had accidentally ordered Bifocal glasses instead of Multifocal glasses. The price of these glasses cost me as much as specssavers did with branded frames for the glasses. I called them up today and they were not cooperative at all and said i had to pay an extra of $165 which was just for the multifocal and were i had payed $165 in the first place for the glasses. I surfed on the internet and found the same frame for the glasses for $20 and the build quality for the glasses was poor with looses hinges of the frame. You are better off buying glasses from elsewhere where you know you will get your money back if there is any problem.
2 comments
Janet M.AusSpecs
Hello Dharam,
For the sake of clarity, you ordered Bi-Focal lenses at a cost of $ 69.95 which we made specifically to your prescription values and delivered them in excellent condition. ... Read more
You now advise that you did not want Bi-Focals and require AusSpecs replace the Bifocal lenses with Freeform Digital Progressive lenses (which cost $164) for free. Because we simply cannot do this for free you rate us as “Terrible” ? Why you would say that that we did not offer you a discount for replacement lenses is false as you are aware. We most certainly DID offer a discount on the upgraded lenses. BTW the wholesale cost of the glasses frames is much greater than $20 so we question that the frame you preport to have found are the same quality plus we have checked 20 pairs for loose arms and could not find any issues as you have described. Anyway, as is always the case, you are most welcome to send the glasses back for a full refund on the glasses frame. Kind regardsThe link you have provided above shows the frame that you had shipped me with and this link shows the exact frame
for much cheaper and with good build quality https://www.aliexpress.com/item/MINCL-Un... Read more
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Excellent Service at a Great Price
This is the second time I have used AusSpecs, their Frames and Lenses are of exceptional quality. My script was read correctly and I had no problems on receiving my completed glasses. With being on a pension it makes it extremely difficult to purchase prescription glasses from a retail store as their mark up's are ridiculous on their product. Given I need High Index lenses, it makes it completely impossible to buy prescription glasses from any retail store. Ausspecs prides themselves in there workmanship and the administration staff are friendl...Read more
y and very helpful and their pricing is so very reasonable. I recently got a quote from Specsavers, for 2 pairs of frames plus high index lenses with coatings that was going to cost me $649 and yet they pride themselves on being cheaper than most optometrists. I recently purchased 2 pairs from AusSpecs frames plus high index lenses with coatings and tint in one pair and my out of pocket was $285.70, so I saved approximately $380. Thank you AusSpecs.1 comment
Janet M.AusSpecs
We are very happy that you are happy with our product and service,We look forward to serving you in the future :)
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BenSydney, NSW
- 2 reviews
First time experience was excellent.
Prompt responses to clarify and confirm prescriptions over a weekend. Both pairs were with me about 10 days later and were as I specified and as described on the site. I would definitely recommend Ausspecs to others.
1 comment
Janet M.AusSpecs
Hi Ben. Thank you for the concise feedback. It is heartening to receive such a great review. Cheers and have a wonderful day :)
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Simple, cheap, effective solution backed by excellent service
AusSpecs found my answer to a drawn out nightmare after the coating of my multifocal glasses disintegrated under the hot weather as I work in the field. The shops tried to sell me designer brands, expensive frames $400 plus, useless coatings that don’t work, fancy trademark names lenses to high RI plastic.... To make matter worse, the script has missing numbers and the astigmatism correction looks wrong. I ended up with overpriced multiple focal glasses that have wrong PD, out by 4 mm according to my measurements, and that of a second optometri...Read more
st. While waiting for the 3rd optometrist’s opinion on how to fix the bad glasses, I went online. I came to the conclusion that I needed 2 pairs of glasses to fulfill my needs, not multifocals. When I learnt that AusSpecs is an Australian business in Perth, I was keen to try them out. I had excellent support to get my order in when I couldn’t get the cheaper lens. My glasses arrived fast. I am wearing them right now, with great comfort, no discomfort, or distortion. I only pay a fraction using the twinpack deal. I will definite try online again.1 comment
Janet M.AusSpecs
Hi Sylvia, We are so glad that this all worked out for the good. thank you for sharing this with us. Please have a wonderful day :)
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JohnMelbourne
Excellent product for the price and excellent service.
Frames were robust and of good quality. Lenses were clear and very thin for the price. Had small problem with fitting and I emailed ausspecs on a Sunday. Reply came on Monday morning with enough info to solve problem!
I am now looking at also buying prescription sunglasses.
1 comment
Janet M.AusSpecs
Hi John, Glad we could help and that the video was helpful :)
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Timelord1NickMoorabin
- 14 reviews
Excellent value glasses from an Australian company you can trust!
I have ordered three pairs of glasses from AusSpecs in the past and have just placed my latest order. Buying glasses - or anything for that matter - off the internet can be an exercise in risk versus reward but with this company you can be assured that your investment will pay off. Firstly, the website is excellent and easy to navigate. Secondly, you can call them and actually speak to someone and get some professional advice. Thirdly, the quality is excellent and the turnaround is fast. I have a tricky script due to the astigmatism in my left ...Read more
eye but each pair of glasses ordered was very accurate and of great quality. They even did a follow up phone call after my first order to make sure my script values were correct. Top marks! Order with confidence...1 comment
Janet M.AusSpecs
Its wonderful to hear that you are happy with our product and service, we do appreciate your kind words.
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BruceDallarnil
this company a perfect solution for pensioners
i have been buying prescription glasses from ausspecs yearly since 2011 and am extremely pleased with the price as well as the quality and service. well done
1 comment
Janet M.AusSpecs
Hi Bruce it is a privilege to be of service to older Australians especially in these times where the cost of living is going through the roof. but pensioners as usual tend to be left behind. Thank you... Read more
for your Very kind comments and patronage over the years.Similar opinion? Write a review on ieatwords.com.au!
les PNorth Haven
- Verified customer
Great product and service
This is the third pair of glasses purchased from AusSpecs. Also ordered a pair for my wife. Great to phone and get a quick answer about my order.
1 comment
Janet M.AusSpecs
Hello Les it was lovely talking to you on the phone and thank you for your kind words.
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WoodyHunter Region, NSW
- 5 reviews
trustworthy
We have been dealing with Auspects for years and have found them to be absolutely trustworthy, We had a small problem with our first pair and it was dealt with and solved immediately.
1 comment
Janet M.AusSpecs
Hello Woody, feedback like this makes it all worthwhile, thank you so much for the comments
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Rebecca Ross
- 2 reviews
So glad I have found these guys!
I ordered my first pair of glasses about 4 weeks ago and was so happy with the price, quality of the glasses, service I received and speed of the delivery that I have just ordered another pair.
Fantastic and highly recommended these guys.
1 comment
Janet M.AusSpecs
Hello Rebecca.
We really appreciate your kind words and sentiments and feel sure that your next pair will be equally good.
cheers :)
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LeslieMclaren Vale
Second Purchase excellent again
This time got two pairs multis one for hubby and one for me. Both pairs perfect again excellent quality great backup and assistance from the staff.
No hesitation in recommending this company to all family and friends
and another good thing is that they are an Aussie company
1 comment
Janet M.AusSpecs
Hello Leslie,
Its great to see you back.
We really appreciate that you point out that AusSpecs is 100% Australian owned and Operated which gives us a closer working relationship with our clients.
Cheers and please have a wonderful day :)
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Renee
- 2 reviews
Great Glasses, Excellent Customer Service, Fast Delivery AND So Affordable
Do not have anything but praise for this site and have recommended it to many of my friends and family already. I'd especially like to thank the owner Janet for her fantastic advice and help.
1 comment
Janet M.AusSpecs
Hi, wow I really do have a big head now :) Thank you sooo much for your kind words and we are really happy that we could be of service
Cheers
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No Fuss Ordering
Fantastic fast service. Excellent quality glasses. No fuss from home ordering. Cannot recommend highly enough have recommended to all my friends. Thank you!
1 comment
Janet M.AusSpecs
Thank you for your feedback, Pleased to have been of assistance and hope we can look after you on your next visit. :)
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Questions & Answers
Daniel H.asked
Hello AusSpecs, happy 2020, just wanted to check in to see if there is an ETA on when the website will be back up & running, thanks!
1 answer
Janet M.AusSpecs
Hi Daniel, A happy new year to you too.
We are sorry for this inconvenience but Its back now cheers :)
Dennisasked
Hello, who would you recommend in adelaide sa to do an eye test for glasses ? Also is there anyway I am able to use my existing titanium frames /that were very expensive but light .
Regards Dennis
2 answers
Hi Dennis - sorry, no idea about eye tests in Adelaide. I'm in Melbourne. I used Spec Savers and they were good. Apparently you can re-use existing frames.
Janet M.AusSpecs
Hello Dennis and thank you for your question.
Being that AusSpecs has been supplying glasses as a third party scenario of over 10 years you can imaging that we get a lot of feedback on which stores are best and which ones, not so much.
During this time we have formed the opinion that opsm might be the best for prescription accuracy and customer care.
One big difference is that opsm are company owned store (owned by Luxitica ) so their focus is more toward looking after their clients and building a long term relationship.
They are generally very helpful in supplying you with a copy of your prescription on request.
Still very expensive though.
With regard the re-glazing of your "Old Favorites" yes it can be done but the cost is often prohibitive.
Unfortunately we now live in a throw away society meaning that for about 1/3 the price of lens replacement you can buy a brand new complete set. Perhaps you could get a quote from your optical store at the time of your eye test before making a judgement call :)
All is not lost though, we highly recommend our clients to send their old glasses to Lions Club where they can do the most good .
http://www.lionsclubs.org/EN/how-we-serve/health/sight/eyeglass-recycling.php
I do hope this helps and you are always welcome to drop us a line here at AusSpecs
Best regards
Brian
L.G.asked
Hi,
I will buy rimless glasses and would like to find out what Ausspecs rimless lenses quality is.
I used to buy my rimless glasses from Zenni. My recent experience is very bad with Zenni as their polycarbonate lenses keep developing cracks around the bolt holes in 6 months or so, typical problem with rimless glasses!
Has anyone experience with Ausspecs rimless multifocal glasses?
Cheers
L.G.
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Janet M.AusSpecs
Thank you so much for the kind feedback, hope to see you again in the future.