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Reviews

4.6

100 reviews
5
(87)
4
(3)
3
(1)
2
(3)
1
(6)
  • Product Quality
    4.5 (17)
  • Return Claim MadeYes (2) · No (18)
  • Shipping
    4.9 (11)
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Reviewer Photos & Videos

Steve M

Steve M

  • 2 reviews
  • 1 like

AWESOME!

published

My new glasses are excellent - Precise fit and perfect clarity, AND I saved at least half, if not a third or MORE on optometrist prices and all I had to do was wait about a week for them.

I'll never buy from rip-off places again.

Plus; this is the only place I could find that actually is IN Australia; the other few are USA sites that DEAL WITH Australian customers, but are not IN Australia! - Beware.

2 comments
AusSpecs
Janet M.AusSpecs

Thank you Steve. We aim to please and yes we are in Australia and are a fully owned and operated Company in Perth



Steve M
Steve M

Thanks again - now if you don't mind branching out and selling other products, like whitegoods, electronics and consumables, I'll happily buy EVERYTHING from you guys! ;-)

Leon

LeonGreater Melbourne (Outer), VIC

  • 9 reviews
  • Verified customer

Perfect Multi lens glases

published

Perfect Multilens glasses, I rang several times for advice and guidance as to prescription and measurements, got all the advice I needed. I gave them perfectly accurate information, AusSpects gave me perfectly accurate glasses.
Best service and Multies I have had in years. Loads of information on their web pages, also reccommendations and warnings regarding certain types of lens and frames, be guided by these reccommendations, they are there for a reason. You will get what you order, so take care with the information you give up.

1 comment
AusSpecs
Janet M.AusSpecs

Thank you Leon, We are very happy that you now have excellent glasses to see with.
As you said we are only a phone call or email away and are only too happy to help when we can.



First Order

published

Just to let you all know, I received my glasses and have to say this is the first time ever that i have been able to put them on with no problems or going back for adjustments, they are great, thank you sooooo much, I will be back to order some for my wife

1 comment
AusSpecs
Janet M.AusSpecs

Hello John, only too happy to have been of help :)

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ken

kenbrisbane

  • 2 reviews

great people

published

I have purchased my last 2 pair of glasses from this company and both time they were delivered in a timely manner and was the correct pair. I have also gotten glass for my wife from here .

1 comment
AusSpecs
Janet M.AusSpecs

Only too pleased we could be of assistance

Complained so they deleted my invoice and account

published

Purchased rimless glasses and within months the star cracked around the tint bolts. Half way through the 12 months warranty I phoned and was given the run around. Given lectures and examples of other persons complaining I was astounded at the attitude. I paid extra for the stronger lens as well but was told it was all my fault and that if I pay postage they will glue the glasses with lock tight.
I was advised by an optometrist that the lens was of poor quality. Another older pair purchased from a reputable optom are still going strong. No cracks. Not happy. Cheap product. They would not help me instead they deleted my account.

1 comment
AusSpecs
Janet M.AusSpecs
corrie

corriefigtree

about the glasses for my husband I got today

published

very nice frame and excellent lenses my husband is very happy with it I have bought 3 pairs for myself and they are the best glasses I ever had

Thank you.

published

AusSpecs is great. Received glasses today so fast. The glasses are perfect and so cheap. Will buy again and tell all my friends.

SunriseBoy

SunriseBoySouth East Queensland, QLD

  • 24 reviews

Fully excellent value for money.

published

As a consummate grumpy old man, I'm very difficult to please. However, Jan and the crew at Ausspecs are just excellent the way look after their customers and get the order to you in the quickest time available.

I've just received my new specs and they are brilliant. I still don't know why anyone would be dumb enough to go to one of these shop-front mobs and pay close to four hundred dollars for something Ausspecs are doing for around $145! I really don't get that.

Thanks Jan and crew, I really appreciate it!

Emma C

Emma C

  • 3 reviews
  • 5 likes

Best Glasses Ever

published

I have bought my glasses from Ausspecs on a number of occasions, and not only are they way cheaper - I have never had glasses that look so good on me (thanks to their try-on tool) or that fit so perfectly. I have a strong prescription, and my Ausspecs glasses always give me great vision, both for single vision, as well as the progressives I now use.

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Customer for life.

published

Real value,quality products and rare service.

published

The process was easy, delivery was fast, great quality and accuracy to my prescription. Would recommend to anyone as the value is superb. Will go back for new reading and computer glasses. AAAA++++++

Very Happy Customer

published

Fast and efficient service. Very helpful customer service. Two thumbs up. Highly recommend and will definitely spread the word about AusSpecs.

Les

Les

  • 2 reviews
  • Verified customer

Satisfied customer

published

The two pairs of glasses I ordered were perfected to my script requirements. Also the offer AUSSPECS have with their buy two pair for discounted price held my cost of purchase down. AUSSPECS have been helpful also over time to my many queries regarding lens thickness and other issues. I can recommend this Company.

cathy

cathyNorthern Region, NSW

Another Great Outcome

published

Having used this company once before it was easy to recommend and use it again. We got my hubby's newest glasses from Ausspecs and again we had wonderful, prompt service and he is very happy with the glasses he got. My friends have all been told about Ausspecs and I would highly recommend them to anyone.

  • Verified customer

Consistent excellence

published

I have just received my second pair of glasses from Ausspecs in two years. Titanium frames, multifocal, photochromatic lenses with all the expected scratch proof coatings. Delivered to my door exactly 14 days after order placed and perfect in every way. Price approximately one third of quote from OPSM. Why would you buy anywhere else?

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Very happy!

published

Glasses arrived in 2 weeks and 1 day (to Sydney). The quality was top notch, with only the nose pieces needing slight adjustments. The frame is nice and solid, and the screws don't look they'll be coming out in a while. Very nice! Thank you! Definitely will be back for more!

jean-mar c arcangeli

jean-mar c arcangelibrisbane

  • 2 reviews
  • Verified customer

A company you can trust

published

It may be an internet company but the professionalism you get, the follow up on questions you may have and their responses is well above and beyond the expectation you would have with the "normal brirk and mortar shop".

Lisa B

Lisa BLaunceston

Stylish, affordable glasses to suit everyone!

published

I was so pleased with both my everyday and tinted glasses from AusSpecs. There are so many gorgeous styles to choose from and the pricing is great. I will certainly be back to use their services again!

Really Great

published
Kai

KaiSouth East Queensland, QLD

Perfect and I will always will be purchasing from them now and again

published
See all AusSpecs reviews

Questions & Answers

Daniel H.

Daniel H.asked

Hello AusSpecs, happy 2020, just wanted to check in to see if there is an ETA on when the website will be back up & running, thanks!

1 answer
AusSpecs
Janet M.AusSpecs

Hi Daniel, A happy new year to you too.
We are sorry for this inconvenience but Its back now cheers :)

Dennis

Dennisasked

Hello, who would you recommend in adelaide sa to do an eye test for glasses ? Also is there anyway I am able to use my existing titanium frames /that were very expensive but light .
Regards Dennis

2 answers
Michelle
Michelle

Hi Dennis - sorry, no idea about eye tests in Adelaide. I'm in Melbourne. I used Spec Savers and they were good. Apparently you can re-use existing frames.

AusSpecs
Janet M.AusSpecs

Hello Dennis and thank you for your question.

Being that AusSpecs has been supplying glasses as a third party scenario of over 10 years you can imaging that we get a lot of feedback on which stores are best and which ones, not so much.

During this time we have formed the opinion that opsm might be the best for prescription accuracy and customer care.

One big difference is that opsm are company owned store (owned by Luxitica ) so their focus is more toward looking after their clients and building a long term relationship.

They are generally very helpful in supplying you with a copy of your prescription on request.

Still very expensive though.

With regard the re-glazing of your "Old Favorites" yes it can be done but the cost is often prohibitive.

Unfortunately we now live in a throw away society meaning that for about 1/3 the price of lens replacement you can buy a brand new complete set. Perhaps you could get a quote from your optical store at the time of your eye test before making a judgement call :)

All is not lost though, we highly recommend our clients to send their old glasses to Lions Club where they can do the most good .
http://www.lionsclubs.org/EN/how-we-serve/health/sight/eyeglass-recycling.php

I do hope this helps and you are always welcome to drop us a line here at AusSpecs

Best regards
Brian

L.G.

L.G.asked

Hi,
I will buy rimless glasses and would like to find out what Ausspecs rimless lenses quality is.
I used to buy my rimless glasses from Zenni. My recent experience is very bad with Zenni as their polycarbonate lenses keep developing cracks around the bolt holes in 6 months or so, typical problem with rimless glasses!
Has anyone experience with Ausspecs rimless multifocal glasses?
Cheers
L.G.

2 answers
corrie
corrie

I have never bought rimless glasses I like them but for me I stick with the frame around them and they look pretty good

Pen
Pen

Ask AusSpecs, They are very helpful and surprisingly honest.

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