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Steve M
- 2 reviews
- 1 like
AWESOME!
My new glasses are excellent - Precise fit and perfect clarity, AND I saved at least half, if not a third or MORE on optometrist prices and all I had to do was wait about a week for them.
I'll never buy from rip-off places again.
Plus; this is the only place I could find that actually is IN Australia; the other few are USA sites that DEAL WITH Australian customers, but are not IN Australia! - Beware.
2 comments
Thanks again - now if you don't mind branching out and selling other products, like whitegoods, electronics and consumables, I'll happily buy EVERYTHING from you guys! ;-)
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LeonGreater Melbourne (Outer), VIC
- 9 reviews
- Verified customer
Perfect Multi lens glases
Perfect Multilens glasses, I rang several times for advice and guidance as to prescription and measurements, got all the advice I needed. I gave them perfectly accurate information, AusSpects gave me perfectly accurate glasses.
Best service and Multies I have had in years. Loads of information on their web pages, also reccommendations and warnings regarding certain types of lens and frames, be guided by these reccommendations, they are there for a reason. You will get what you order, so take care with the information you give up.
1 comment
Janet M.AusSpecs
Thank you Leon, We are very happy that you now have excellent glasses to see with.
As you said we are only a phone call or email away and are only too happy to help when we can.
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First Order
Just to let you all know, I received my glasses and have to say this is the first time ever that i have been able to put them on with no problems or going back for adjustments, they are great, thank you sooooo much, I will be back to order some for my wife
1 comment
Janet M.AusSpecs
Hello John, only too happy to have been of help :)
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kenbrisbane
- 2 reviews
great people
I have purchased my last 2 pair of glasses from this company and both time they were delivered in a timely manner and was the correct pair. I have also gotten glass for my wife from here .
1 comment
Janet M.AusSpecs
Only too pleased we could be of assistance
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Complained so they deleted my invoice and account
Purchased rimless glasses and within months the star cracked around the tint bolts. Half way through the 12 months warranty I phoned and was given the run around. Given lectures and examples of other persons complaining I was astounded at the attitude. I paid extra for the stronger lens as well but was told it was all my fault and that if I pay postage they will glue the glasses with lock tight.
I was advised by an optometrist that the lens was of poor quality. Another older pair purchased from a reputable optom are still going strong. No cracks. Not happy. Cheap product. They would not help me instead they deleted my account.
1 comment
Janet M.AusSpecs
Hello Jennifer
We are really sorry that you have been disappointed with your Rimless glasses but I am sure that this can be sorted. We certainly try to help with any problem our clients have if it is possible to do so. ... Read more
On this occasion, because the retainer bolts in your rimless glasses of 8 months had become loose, we requested, on 3 occasions, that you return the glasses for fixing and a full inspection under warranty. Unfortunately you refused this offer and insisted that we send a complete new pair while you keep the original. We did also ask for the report from your optometrist or at least their contact details which you also declined to provide. We are only too happy to honor this offer but please understand that your insistence on refusing to send the glasses back for inspection leaves us somewhat hamstrung. Please be assured that neither your account nor invoice has been deleted but does become locked on multiple failed log in attempts. We would love to sort this outSimilar opinion? Write a review on ieatwords.com.au!
corriefigtree
about the glasses for my husband I got today
very nice frame and excellent lenses my husband is very happy with it I have bought 3 pairs for myself and they are the best glasses I ever had
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Thank you.
AusSpecs is great. Received glasses today so fast. The glasses are perfect and so cheap. Will buy again and tell all my friends.
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SunriseBoySouth East Queensland, QLD
- 24 reviews
Fully excellent value for money.
As a consummate grumpy old man, I'm very difficult to please. However, Jan and the crew at Ausspecs are just excellent the way look after their customers and get the order to you in the quickest time available.
I've just received my new specs and they are brilliant. I still don't know why anyone would be dumb enough to go to one of these shop-front mobs and pay close to four hundred dollars for something Ausspecs are doing for around $145! I really don't get that.
Thanks Jan and crew, I really appreciate it!
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Emma C
- 3 reviews
- 5 likes
Best Glasses Ever
I have bought my glasses from Ausspecs on a number of occasions, and not only are they way cheaper - I have never had glasses that look so good on me (thanks to their try-on tool) or that fit so perfectly. I have a strong prescription, and my Ausspecs glasses always give me great vision, both for single vision, as well as the progressives I now use.
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Customer for life.
I have had glasses now for over 20 years and like most people have been conditioned into thinking there was only one way to reliably get a set of persecution glasses. The last two sets were through the two major suppliers and I hated both the arrogant service, the product I ended up with and the exorbitant price. This time I decided to find a better way and came across AusSpecs. They are truly an example of an innovative and courageous company using the Internet to provide a friendly, cost competitive, high quality and valued alternative to b...Read more
uying persecution glasses. I am now a customer for life and urge you to case away your skepticism and give AusSpecs a go. I promise if you take your time, follow their suggestions and advice then you will be very happy... as I am.Similar opinion? Write a review on ieatwords.com.au!
Real value,quality products and rare service.
The process was easy, delivery was fast, great quality and accuracy to my prescription. Would recommend to anyone as the value is superb. Will go back for new reading and computer glasses. AAAA++++++
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Very Happy Customer
Fast and efficient service. Very helpful customer service. Two thumbs up. Highly recommend and will definitely spread the word about AusSpecs.
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Les
- 2 reviews
- Verified customer
Satisfied customer
The two pairs of glasses I ordered were perfected to my script requirements. Also the offer AUSSPECS have with their buy two pair for discounted price held my cost of purchase down. AUSSPECS have been helpful also over time to my many queries regarding lens thickness and other issues. I can recommend this Company.
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cathyNorthern Region, NSW
Another Great Outcome
Having used this company once before it was easy to recommend and use it again. We got my hubby's newest glasses from Ausspecs and again we had wonderful, prompt service and he is very happy with the glasses he got. My friends have all been told about Ausspecs and I would highly recommend them to anyone.
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- Verified customer
Consistent excellence
I have just received my second pair of glasses from Ausspecs in two years. Titanium frames, multifocal, photochromatic lenses with all the expected scratch proof coatings. Delivered to my door exactly 14 days after order placed and perfect in every way. Price approximately one third of quote from OPSM. Why would you buy anywhere else?
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Very happy!
Glasses arrived in 2 weeks and 1 day (to Sydney). The quality was top notch, with only the nose pieces needing slight adjustments. The frame is nice and solid, and the screws don't look they'll be coming out in a while. Very nice! Thank you! Definitely will be back for more!
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jean-mar c arcangelibrisbane
- 2 reviews
- Verified customer
A company you can trust
It may be an internet company but the professionalism you get, the follow up on questions you may have and their responses is well above and beyond the expectation you would have with the "normal brirk and mortar shop".
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Lisa BLaunceston
Stylish, affordable glasses to suit everyone!
I was so pleased with both my everyday and tinted glasses from AusSpecs. There are so many gorgeous styles to choose from and the pricing is great. I will certainly be back to use their services again!
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AmyIsRadPerth
Really Great
The first pair was so great, I am back to buy another.
Thoroughly recommend, much cheaper than in stores even for people who need Hi Index and added coatings!
Awesome communication too.
Thanks :)
April 6th 2017 Update: Fabulous Customer Service
They go completely above and beyond to assist their customers. ...Read more
I've been shopping with them for 3 years now and I won't go anywhere else. I've recommended everyone I know who wears glasses. Thanks again AusSpecs!Similar opinion? Write a review on ieatwords.com.au!
KaiSouth East Queensland, QLD
Perfect and I will always will be purchasing from them now and again
Let's be honest we all are quite perplex at the price of prescription glasses - I remember paying $400 plus for mine at an Optometrist at Mt.gravatt shopping centre once and that was with my medibank private health insurance rebate assistance.
When I got my eye tested recently in 2015 I was bracing for a big bill again - I just can't believe the price difference between overseas and here so I did a quick google search. I found AusSpecs and the advertised price - I thought it was a gimmick but hey’s lets give it a go - They had a pay pal pay...Read more
ment service which was a re-assurance in case if I was duped I could ask for my money back. Generally at the optical store the optometrist do not give you your eye prescription note because they want you to purchase the frames and spectacle at their place of business so I had to ask for mine – AusSpecs website is user friendly and when the postman came this morning it was exactly 2 weeks to the day so all I can say is that it met my expectations and exceeded it when I placed my glasses on and could actually see at a distance now. I will be purchasing another pair – and telling people high and low Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Daniel H.asked
Hello AusSpecs, happy 2020, just wanted to check in to see if there is an ETA on when the website will be back up & running, thanks!
1 answer
Janet M.AusSpecs
Hi Daniel, A happy new year to you too.
We are sorry for this inconvenience but Its back now cheers :)
Dennisasked
Hello, who would you recommend in adelaide sa to do an eye test for glasses ? Also is there anyway I am able to use my existing titanium frames /that were very expensive but light .
Regards Dennis
2 answers
Hi Dennis - sorry, no idea about eye tests in Adelaide. I'm in Melbourne. I used Spec Savers and they were good. Apparently you can re-use existing frames.
Janet M.AusSpecs
Hello Dennis and thank you for your question.
Being that AusSpecs has been supplying glasses as a third party scenario of over 10 years you can imaging that we get a lot of feedback on which stores are best and which ones, not so much.
During this time we have formed the opinion that opsm might be the best for prescription accuracy and customer care.
One big difference is that opsm are company owned store (owned by Luxitica ) so their focus is more toward looking after their clients and building a long term relationship.
They are generally very helpful in supplying you with a copy of your prescription on request.
Still very expensive though.
With regard the re-glazing of your "Old Favorites" yes it can be done but the cost is often prohibitive.
Unfortunately we now live in a throw away society meaning that for about 1/3 the price of lens replacement you can buy a brand new complete set. Perhaps you could get a quote from your optical store at the time of your eye test before making a judgement call :)
All is not lost though, we highly recommend our clients to send their old glasses to Lions Club where they can do the most good .
http://www.lionsclubs.org/EN/how-we-serve/health/sight/eyeglass-recycling.php
I do hope this helps and you are always welcome to drop us a line here at AusSpecs
Best regards
Brian
L.G.asked
Hi,
I will buy rimless glasses and would like to find out what Ausspecs rimless lenses quality is.
I used to buy my rimless glasses from Zenni. My recent experience is very bad with Zenni as their polycarbonate lenses keep developing cracks around the bolt holes in 6 months or so, typical problem with rimless glasses!
Has anyone experience with Ausspecs rimless multifocal glasses?
Cheers
L.G.
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Janet M.AusSpecs
Thank you Steve. We aim to please and yes we are in Australia and are a fully owned and operated Company in Perth