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HannahSouth East Queensland, QLD
- 2 reviews
Emily your a legend xxx
Emily from the northlakes store is so lovely! She makes me feel comfortable during my laser sessions. I always look forward to my appt :) thanks em x
1 comment
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- Australian Skin Clinics
- Verified customer
LAaser works
Helen at Northland performed my first RF Laser and it was a great experience. Her technique was excellent and the procedure was less painful than I expected. Very happy and looking forward to my next session.
1 comment
Customer Support T.Australian Skin Clinics
Hi Danielle, so glad to hear this great feedback, thanks for sharing!
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Delighted ladyCastle Hill
Always so pleased with the quality of service
I have been going to Australian Skin Clinics Castle Hill for many years for my facials and laser treatment. The service and quality of care is outstanding. The girls are always so friendly and the atmosphere is very relaxing. Highly recommend it!
1 comment
Customer Support T.Australian Skin Clinics
Thank you for this amazing review!
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Lovely Service with a smile
Thank you ladies for looking after my needs and providing exceptional treatments
I would highly recommend booking your laser hair removal now for summer
1 comment
Customer Support T.Australian Skin Clinics
Thank you for this fantastic review, Dommy!
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- Australian Skin Clinics
- Verified customer
Cost Of Treatments
I have been a customer of ASC for a couple of years now. Always thought the customer service was great. However I believe that the costs associated with treatments are becoming excessive. I wish my pay packet reflected the increase in costs that the treatments are now costing. Will need to reduce my visits there accordingly.
1 comment
Customer Support T.Australian Skin Clinics
Hi Virginia, thank you for the 4-star review! We are surprised to hear this, as we haven't increased our prices in the past several years - in fact we actually reduced our laser and microdermabrasion ... Read more
package prices just last year! Keep your eyes out for our monthly promotions where we release different deals across our range of services. We hope this helps! Kind Regards, Australian Skin ClinicsSimilar opinion? Write a review on ieatwords.com.au!
Very Happy
I had my first treatment and was super nervous but Lizzie at Tweed City was so lovely & put me at ease, gave me all the information I needed to calm my nerves & I am so happy with the service provided by her.
1 comment
Customer Support T.Australian Skin Clinics
Hi Fee, thank you so much for this wonderful review!
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- Australian Skin Clinics
- Verified customer
Amazing
I have got to know my clinician well now. No matter what treatment I am having she always relaxes me before, talks me through the treatment. All the staff are very friendly and welcoming and the treatments are amazing.
1 comment
Customer Support T.Australian Skin Clinics
Thanks for the great review, Dee!
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Annie H
- 2 reviews
Lizzie - Tweed Heads
Lizzie from Tweed Heads Clinic is the most amazing clinician I have ever had. I have had Lizzie for both laser and microdermabrasion and she is so gentle, calm, offers advice. She tells me everything she is doing before she does it. She makes me feel so happy in the skin i am in that due to her I have a renewed confidence in myself. Lizzie is an asset to the Tweed clinic .
1 comment
Customer Support T.Australian Skin Clinics
Thanks so much for this fantastic review Annie!
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JulieKSydney
Professionalism with a Personal Touch
I am a customer at the Sydney Westfield store. The manager, Ray, makes me feel very welcomed everytime I attend the store & I feel like I am a valued customer. Tanesha is my clinician. She not only does her job to a high level of professionalism but also makes makes sure you are comfortable & informed about the procedures. I trust in her advice. Also, she is very personable & she remembers details about me that clearly show she is an attentive listener. This encourages me to want to return which I have over the last 18 months for a number of body parts to be lasered. As a Senior I look back at all the wasted years shaving & waxing & wished I had converted earlier.
1 comment
Customer Support T.Australian Skin Clinics
Hi Julie, thank you so much for this fabulous review!
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Fantastic Service
I have been getting laser hair removal at ASC North Lakes with Belinda for a year now. Belinda is so helpful and has made my visits very welcoming. Belinda and the girls have taken the time to adjust to my needs and made my treatments very relaxing. I would recommend this service to anyone who is looking.
1 comment
Customer Support T.Australian Skin Clinics
Hi Bianca, thank you so much for this amazing review!
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Warm and welcoming
The only reason I use Australian skin clinics Helensvale is Steph she has helped guide my decisions on what is best for me because of her we have built up a very nice relationship I always look forward to getting my treatments done and catching up with Steph too.
1 comment
Customer Support T.Australian Skin Clinics
Hi Angie, thank you so much for this amazing feedback!
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Jenny SteynBrisbane
- 3 reviews
- 2 likes
Very professional
I have attended the Newmarket clinic for laser hair removal. It is very clean and staff help you feel at ease. Treatment is fast and efficient and is much less painful than waxing. I should have done it years ago!
1 comment
Customer Support T.Australian Skin Clinics
Hi Jenny, thank you so much for this amazing feedback!
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Excellent attention to detail
Veronika has excellent to detail with her work. She ensures she explains exact detail of what she is about to perform. She has such soft manner which makes you feel very calm. True professional
1 comment
Customer Support T.Australian Skin Clinics
Hi Jodie, thank you so much for this fantastic feedback :)
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EzzaMelbourne
Fantastic! All round.
Highpoint Australian skin clinics with Amy have made incredible change not only in my skin as well as, confidence ♡
1 comment
Customer Support T.Australian Skin Clinics
Hi Ezza, thank so much for this wonderful review!
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NellieManly
Fantastic Team well done
I am super happy with my results, fantastic staff and always looked after me, always made to feel comfortable and nothing seemed a problem with them
1 comment
Customer Support T.Australian Skin Clinics
Hi Nellie, thank you so much for this great review!
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Amazing team amazing treatment!
I am super happy with my results from my pigmentation removal! Thank you Bri and Kaylene would recommend you to everyone :)
1 comment
Customer Support T.Australian Skin Clinics
Thanks Em, we appreciate the great feedback!
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KrisSydney
Awesome Salon and Staff @ Eastgardens
Had a treatment by Hollie @ Eastgardens Store.
This is a results driven salon and I am super happy with how my skin is looking.
Thanks Ladies
1 comment
Customer Support T.Australian Skin Clinics
Hi Kris, thanks so much for this lovely feedback! :)
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- Australian Skin Clinics
- Verified customer
Thank you to the amazing Steph
After finally getting the courage to be comfortable having IPL I had Steph look after me.
Having Steph made me so comfortable with her amazing knowledge, kindness and professionalism.
I look forward to my appointments knowing I was going to be well looked after with someone who is so passionate about her job.
Thanks again Steph your amazing.
1 comment
Customer Support T.Australian Skin Clinics
Hi Donna, thank you so much for this amazing review!
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Professional targeted treatments. Getting to the essentials of what's needed for my skin.
I appreciate core essential treatments to gain the full potential of my skin. Full consultation processes allow me to make informed decisions about my skin.
1 comment
Customer Support T.Australian Skin Clinics
Thank you for this review!
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ALWAYS THE BEST SERVICE!!
I have been coming to your clinic for a long while now. I have never ever been disappointed with the service i receive. I would 100% recommend this place to anyone. Elena Gruveski from brownsplains shop is the lady i personally deal with every time i return. Her customer service is outsatanding.
1 comment
Customer Support T.Australian Skin Clinics
Thanks Richard, we love hearing this kind of feedback!
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Questions & Answers
Fudasked
What’s your complaint procedure?
1 answer
Customer Support T.Australian Skin Clinics
Hi Fud, as each of our clinics are individually owned and franchised, please direct any feedback or concerns to the manager of your treating clinic. If the manager is unable to assist, it may be escalated to the Franchisee. Our head office is happy to facilitate any discussion between the clinic and client, however we cannot offer a refund or resolution on behalf of the owner. Kind Regards, Australian Skin Clinics
Suzie Masked
My son has bad acne
Do you treat it and want to know success rate ?
Regards, Suzie Muir
1 answer
Customer Support T.Australian Skin Clinics
Hi Suzie, we have a number of treatments for acne and acne scarring You can read more about our scarring treatment options here: https://australianskinclinics.com.au/scarring/
We recommend coming in for a free consultation, where our trained technicians can customise a treatment plan to suit your son's skincare needs. Please call us on 1300303014 to book! Kind Regards, Australian Skin Clinics
Rabbitasked
Does anyone know this skin clinic’s head office number or email address? I am not able to find it anywhere in their website, other than the branch contact details.
The branch I normally go to, the Manager refused to do a price match when it clearly mentions in their website that they will price match their competitors who are within 30km zone.
So, I had no choice but to buy the sessions with their price.
I did email the branch about my unsatisfied experience and how they are not following their policy, but no reply or apology about it.
Thank you.
2 answers
Head office is on Upton street Bundall or the advanced skill academy ( I think can give you the correct number) all centres should be able to provide you with head offices phone number. Head office are always keen to address any issues you may have. Unfortunately I don't have the number with me just what I have provided .i hope your issue is sorted soon one experience shouldn't put you off a great company
Customer Support T.Australian Skin Clinics
Hi Rabbit, you can contact the Australian Skin Clinics head office by emailing [email protected]. Kind Regards, Australian Skin Clinics
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Customer Support T.Australian Skin Clinics
Thank you for this amazing feedback Hannah!