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Australian Trade Printers
DarrenMetropolitan Adelaide, SA
I would say the worst company 2022
After using the company previously without to much of an issue. I decided to use them again, what a bloody mistake this was. I had paid the quoted amount and within 24hrs I was advised that if I paid $20 more, I would get the job done quicker. I was initially told 5 days, after I paid they pushed me out a further 7 days. After not receiving business cards or any communication, I sent an email asking when I would see something. I was advised machines had broken down and it was going to take a further 7 to 10 days!!! After still not receiving pro...Read more
ducts or getting any communication i emailed again asking for my money back, as its now been 5 weeks with NO business cards. This company quotes on work it can't do, lies to try and keep customer happy, waist's lots of your time with no consideration, takes your money and has the poorest communication skills of anyone in the 20th century. In my experience I would stay well clear of this companySimilar opinion? Write a review on ieatwords.com.au!
K1w1angelPerth
- 5 reviews
Communication is terrible and keep deleting our account
I am over dealing with this company. I am trying constantly to give chances, they keep deleting our account every time I go back to make a further order (within around 6 months of the previous one) so we lose all our proofs. I think I will try elsewhere, it is not worth the headache anymore. What should be a 10 minute process dealing with a re-order, takes half an hour or MORE and we just don't have time to play with. Ended up emailing them as we had not had success online logging in (account deleted for 3rd time) and 24 hours later, no confi...Read more
rmation an email has been received for our order, I have just followed it up, but I should not have to - hence why I say, wth with the communication. Their product is nice though, but I am ready to try somewhere else.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
AVOID they will not deliver and have terrible communication.
AVOID. THEY WILL NOT MISS DEADLINES, AND LEAVE YOU WITHOUT FLIERS.
Ordered fliers on 14th January for an event in Perth, was led to believe the turn around time would be 3 days....lies. Called them up when the fliers weren't delivered in time for my event's start. They explained that the turn around time was actually 10 days....sigh. They said they would get me an emergency batch of 250 delivered (I ordered 5000) by Tuesday 22nd (not sure whey they couldn't have done them all) and the remainder by Friday 25th January.
As of today 30th Ja...Read more
nuary my fliers STILL have not been delivered and I am now being informed that Victoria is very far away from Perth so what did I expect?! If they has just said they couldn't deliver the fliers in the first place I would have ordered them elsewhere. My event finishes on the 1st February. The current ETA for my fliers arrival is 6th February. A mere 5 days after my event finishes. Avoid if you are going to have to rely on ATP to deliver promptly for you business needs - they are seemingly incapable. On a plus note they do have a sense of humour, they have offered me a discount on my next order. Knowing full well I will never order from them again. And neither should you. If you have a business do not trust it with the people.Similar opinion? Write a review on ieatwords.com.au!
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Efficient, well priced and top quality.
All praise for this company. I have done a number of print jobs including business cards, leaflets and brochures. I have always been happy with the final result and their pricing is excellent. The process from confirmation of the artwork to delivery to my door is very quick.
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Business Cards
Thank you, a top quality print job without the excess cost charged by our local supplier. Fast turn around super fast postage, Australian Trade printers will be my first choice every time
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Happy every time
I have used ATP for several years and every time have had great results. The one time something went wrong they informed me quickly and gave me extra copies of my job at no extra cost. Fast, efficient and always looks fab.
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perfect fast good communication
perfect in all ways, ordered Friday, delivered and looks perfect on Tuesday. couldn't be happier thank you Australian trade printers. good helpful advice on setting up my file too can't fault
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- Verified customer
A happy client + A new customer
After one of my clients was let down by their local printers to reach a very tight deadline, Australian Trade printers were able to print and dispatch the job in no time! Very impressed with their customer support and processes, I was kept up to date and they followed through with exceptional results. My client was extremely happy with the outcome of the booklets and I'm looking forward to doing more business with ATP.
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MP_EC
- 2 reviews
The only printers I use!
I've been an Australian Trade customer for over 3 years now and cannot recommend them highly enough. The team are always responsive, have sensational customer service and have accommodated every request I've thrown at them. They even offer 'plain packaging' for industry professionals like myself, and deliver direct to my clients.
Don't be put off by the other reviews... I've never had a problem so had to leave my feedback!! Thanks Socha & team :)
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Never ever will use them again!
Send the cards without receiver's name even after 3 confirmation with their staff. Good received in a corporate building and got destroyed because they don't know who owns it. ATP says it is a successful delivery and not their problem.
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pageoneQueensland
Dont use Australian Trade Printers
I have used this company who failed to deliver a job on time. They promised a refund after i paid to send the job back to them but that has been 2 weeks of chasing them and still no refund and the Accounts Manager is always conveniently out of the office. I have now started legal action against this company. Do not use their services they do not deliver and then they ignore you after taking your money.
Delayed work then no refund as promised
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shannan319Perth
Buyer beware - You will find better and cheaper printers elsewhere
I have used Australian Trade Printers for the second and final time. I am still waiting for an order that was approved, paid for and apparently (according to emails from them) printed 2 weeks ago. Now after sending numerous emails that were not responded to, I have just gotten off the phone to them only to be told that it hasn't even been printed yet. They were fully aware that I needed that order for tomorrow and they have now lost me $4000 by not having it ready when they said they would. According to them, their digital printer wasn't workin...Read more
g this week. Well that's just fantastic... how about the last 2 weeks when my job was supposed to have been done... was it working then? I should have known better than to go back after a similar situation last year. Order was late and when it arrived it wasn't even completed the way they stated it was with elements missing. Buyer beware. You will find better and cheaper printers elsewhere. Customer service, serviceSimilar opinion? Write a review on ieatwords.com.au!
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