CV Joint in my Triton became noisy. Didn't know if it was covered, rang AWN up and the lady was very helpful. Indicated it was covered under the warranty and gave me details of repairers. fixed within a week of going to the mechanic. Very happy with the process, especially since it was my first ever claim.

The alternator all of a sudden gave in on my Toyota Prado. I emailed AWN over the weekend and they called first thing Monday morning. Unfortunately my preferred repairer isn't one they currently approve even though it's a major chain and others are. The one they sent me to was ok, fast and did the required work but not very professional.
Car was back on the road in 2 business days so very happy!

1- It was really very good value,
2- Less than a week,
3- 1 Year.

I really like this insurance and feeling like if I buy another car, definitely will buy insurance from this valuable company, and I suggest my friends to buy insurance from this reputed company. Thanks

Warranty was part of buying a 2nd hand car 9 months ago. The car had a fault with the Alternator, whilst on holiday. Process of making a claim was easy. AWN was quick to respond. They are great with communication kept me informed and up to date with what is happening with my claim all the way through.
Claimed; Faulty Alternator = $510

The warranty insurance came with the car when I purchased it. The first problem with the car it was covered and repaired immediately. I paid for repairs and they reimburse me the full amount sooner than they first told me. Will recommend them to anyone. Will also ring the car yard and inform them of my dealings with them.

I bought a second hand car from Pickles Auction and took the 3 year extended warranty with AWN. I was pleasantly surprised that the cover was reliable, listed all coverage and the dealings with their staff was easy and seamless. The staff were professional and advised the requirements of the warranty and I have met with nothing but good service.

I made my first claim last Thursday which was approved the same day. As I required a part to be air freighted to a regional town I was in at the time I had to wait until the next day for it to arrive so it could be fitted by the mechanic once received which happened. Awesome service, thank you.

Everyone was so helpful and professional. Only took a couple of hours for my claim to be approved for my mechanical repairs. I would recommend AWN to everybody. Thanking you so much.

Have had a extended car warranty with AWN for approximately six months and upon the regular service found the vehicle required a solenoid to rectify a loss of power issue.

AWN responded in a positive manner very timely and the necessary repairs were completed promptly.

I have no hesitation to recommend this product and grateful for their professional manner in dealing with my issue.

Alan Y

Have held a warranty for a few months after purchasing a 2nd hand car. I found the car needed a little work done, and the whole process of making a claim was too easy. I found them to be very responsive to my emails, available fast on their helpline and very clear with their instructions as to what I needed to do from start to finish. Very refreshing!
Claim Approved: Driveshaft // $300

Policy six months+
Roadside efficient & fast
Exceptional, professional but helpful & friendly staff .policy claim very quick .Staff & repairer helpful & kept Me informed through whole process.
A1 service & 5+ star rating
For policy & claim Staff
Regards
Rob Hunter

I took extended warranty when I purchased my car last year, I called as my car had a small noise and I wasnt sure if or what may be covered. They directed me to a european mechanic near by who is amazing. I rang him the next day for an update and he said AWN had approved and I didnt need to do anything.
Definitely recommend AWN for warranty products.

I had a claim for repairs to a faulty refrigerator in my motorhome resolved quickly and in a very professional manner by the excellent team in the Claims Department. They were very easy to deal with in conversations on the telephone and via email. A refreshing experience after my doubting the value of such insurance.....damm my wife was right again to insist I make the investment.

My water pump broke and AWN was quick to help get it sorted.

With no hassle the friendly staff at AWN supplies with numbers of certified mechanics in my area and all was completed within the week I had diagnostic conducted. Staff were friendly and prices was pretty straight forward. Super happy

Policy is excellent value. Claim lodged 11.00 am for a replacement door lock/handle on a Metrolink caravan. Two listed agents were provided but they had no parts, nor could they do the work for weeks. I found a repair facility that did the job straight away. My claim was processed by 2.00 pm with a reimbursement due to be processed. I have been living permanently in the caravan for 4 years and that has been covered by AWN effectively. This quick resolution allowed me to continue travelling without any hindrance.
Cheers, Peter West.

The claim process was quick and super easy. All done and fixed within 24hrs.
It’s a shame their choice of repairer weren’t that good.
Doing an additional repair at my cost without my consent and telling me about it when my car was to be collected.
As well as didn’t put enough coolant in my radiator( reason for warranty repair) and nearly causing me to blow my whole cooling system on the way home. Thank god I had my mechanic mate following me who resolved the issue.