I purchased the AWN warranty while buying my Subaru Tribeca last year. For the money they charge, its really worth it. What I liked the most about this company is that they have a tie-up with repairers who are fair and reasonable on their charges and don't unnecessarily inflate the cost, when a part goes faulty. My only disappointment is, I was offered Acclaim coverage, which provides a limited warranty... I would be much happier, if I had got the full coverage. The customer support team at AWN are very helpful and friendly and assist in providing a hassle free claim.

Quick and easy claims process. I submitted a claim and within a couple of hours the claim was accepted. No long wait times when calling. The staff are very friendly and helpful.

So glad I got extended warranty when I purchased my recent 2nd hand car. It has been worth it. Recently the engine light went on in my Holden 2008 Astra. They sent me to their auto electrician. Had to replace a O2 sensor, they quickly approved the repair and was back on the road. Thank you.

I couldn’t be happier with the service of AWN! They replaced our faulty starter motor even though I had been unable to contact them in time as we had been stuck in a remote location in The Gibb River Road. Amazing service - THANK YOU!!!

I bought a 2nd car in May - and the starter motor needed to be replaced before I even hit my 10,000km mark . I had taken a 3 year aftermarket warranty at time if purchase ... thank goodness.
I called AWN and they gave me the number of the nearest authorised machanics .
I dropped off the car and the mechanic sorted the rest .I picked up my car the very next day and it didn't cost me a cent.

Lots of inclusions in the policy, but AWN only use their licensed/authorised repairers. They are limited, and so you also have to get your vehicle assessed and repaired with a mechanic you might have no prior relationship or experience with. I found this a little concerning, because it's difficult to find an honest mechanic. I would have liked to use my mechanic (Ultra Tune) for the repair, but this wasn't allowed. Overall, I think it is worth the money for peace of mind.

Had a radiator burst on my car filling cooling system with trans fluid.
Contacted awn and they help me getting car to repairer and getting it fixed fast.
They very helpful and friendly throughout the experience.
First time getting car fix under warranty a huge thumbs up

I had a timely fault in my Avan and the starter was faulty AWN not only worked through the repairs with Van Masters Malaga, I was very impressed with the support on the repairs they made, Van Master commented that they found AWN very good group to work though the claim. This made me fell a lot better understand an outsider giving a thumbs up to AWN thank you Jennifer Leeding from AWN and the team.
Also Thank you to Van Master Malaga they were great.

I would like to apologize to AWN. I recently left an abysmal review after mistaking them for another very terrible company. Let me assure you that I have only ever had the best dealings with AWN & their representatives.

I am profusely sorry to AWN for making such a devastating mistake.

So quick to have our claim approved for transmission issues, while car was at mechanics they found another issue that was approved with a quick phone call. Even the mechanic said they were a great company to deal with. So very happy with everything, best money spent with my AWN warranty!

I recently had to make a claim for my vehicle for a new alternator, and honestly was amazed at how hassle free and quick the whole process was. From start to finish it would have only been about 7 days (this was more to do with me having to wait a couple days for the part to arrive to the repairer and included a weekend). Uploading the required documents was simple & easy, as was my dealings with the helpful AWN staff. My claim was approved within hours covering $750 towards my repairs. I think there is a bit of a bad reputation for car warranties however my experience was wonderful. Will be recommending AWN to anyone getting a new car.

I got a Holden Calais 16 months ago and had multiple problems witch the AWN warranty girls got sorted for me straight away. I then had problems with the engine that was fitted by a garage we should not name and again the AWN warrant girls got me sent to another garage and the problems have been rectified all this was done in about two weeks because of the situation. So I would just like to say to the whole team At AWN you all rock you are the best and a big thank you to the warranty girls for all your help.

I purchased KaCare warranty (managed by AWN) when buying 2011 Pathfinder. Have had two issues with the car - leaking A/C heater core and failed stater motor - and had both replaced under warranty with the only out of pocket expense regas of the A/C system. The warranty even covered towing the car from home to the mechanic workshop.

The call center was very helpful guiding me through the process and pointing me to the preferred mechanics. Authorisation for repairs was given within 24 hours. Am very happy on getting the warranty. Just have to remember to have it regularly serviced and provide the service report to keep records up to date.

I had to lodge the claim for my pathfinder's misfiring engine. From the first phone call to the fix the whole experience was positive. Moreover the phone support officer (Tash) was really helpful from start to finish. The total bill to fix was about ~$1800 and AWN approved the ~$1300. The insurance experience has been redefined for me in dealing with AWN. Thank you.

Made a call and sent car to where they requested, whilst they paid more from thier supplier to my original quote.service was very easy to deal with and car sorted quickly and easily.

We have been with AWN for the past 2 years, and every issue that we’ve had with the car, AWN have sorted it out quickly and without any hassles. They are also very helpful via email. Great company