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mobius action sport camera
The replacement case has made this brilliant little camera like new.
mobius cameras have been around for awhile and it is getting harder to get replacement parts
- Verified
Excellent bike light!
Excellent bike light! Bought one for me 6 months ago and used it loads since then over winter. Really useful on deserted lanes where the light shows everything. Handy in town too on the lowest setting. The battery lasts forever and it's easy to recharge via the USB-C connector (no more working out which way round to put the plug!). Very solid build and has survived various rain storms without issues.
Dear Jonathan G.
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. ...
Read more Have a nice day!Great
I've bought two phones from Banggood over the COVID period and have had zero issues. Their products come quicker and in better packaging than things that I buy from Australian outlets.
Dear customer,
Thank you for your comment and kindly support.
We will offer you the better service and products....
- 3 reviews
- 2 likes
Like a ghost
They sent me the wrong product and have not responded to my request to remedy the situation. I ordered an anoijie water bottle holder. They sent me a fold out chair. I have no use for a fold out chair.
Dear customer,
Thank you for choosing Banggood and we apologize for any inconvenience caused....
Read more Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at [email protected]. Best regards, Banggood TeamFind out how Banggood compares to other General Merchandise Shops
Know better, choose better.
Do Not Trust Them!
Banggood sent me the wrong product and I proved this to them with a detailed description and pictures, after this they took the product page offline. Two weeks after daily communication they still refused to refund me and I had to open a PayPal dispute. banggood then agreed to give me a refund after closing the PayPal dispute, I naively did so and they have not refunded me.
My advise is to not shop with banggood and if you must and have problems do not close your PayPal dispute, they can’t be trusted.
Dear asdfgh a.
Sorry for leaving you with an unpleasant shopping experience. After checking, we have already finished the refund for you, but due to the different payment methods, the bank will take ...
Read moreseveral days to finish the refund. You can refer to the link to get more details about the refund time: https://www.banggood.com/Search_hl71_at434.- 4 reviews
- 1 like
Does what it says it is
Good delivery.
Item works to a great standard. Had a little problem changing Jaws for the first time. some simple diagrams would have helped. (small problem)
Much better than the El-cheapo scissor style ones
I would recommend this item
I was not rewarded for this review. but they did offer one in a previous Email, before but the link didn't work
Dear plainbobminimus
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. ...
Read more Have a nice day!- Verified
Easy and quick
I bought a torch and have to say I am pleased with the value for money it is a robust unit.
The website works well, the process with smooth.
Dear C Heywood
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. ...
Read more Have a nice day!Related Articles
In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.
Looks good.
product arrived much earlier and faster than expected or as stated by Banggood. Item received in 8 days flat Excellent.
Dear Mo Soysa
Thank you for sending such a kind and enthusiastic comment....
Read more Have a nice day!- 5 reviews
- Verified
I purchased a laptop. The battery failed in 1 month they refuse to refund of repair.
In Dec 2020 I purchased a $500 Teclast laptop for my daughter.
In Feb 2021 the battery failed. A full charge only lasted about a minute.
The laptop does not stay on when charging with the provided USB-C charger.
When I applied for a repair under the stated 1Y warranty they refused and instead offered $200 credit.
Since then I have been on contact with them many times with numerous videos showing the problem but they simply refuse to honor the warranty.
There warranty means *nothing*. I did nothing wrong, they sold me a defective product and they lied about it having any warranty.
Dear Customer,
Sorry for leaving you with an unpleasant shopping experience. We have always insisted on providing customers with high-quality services, if you are not satisfied with the solution or do not respond in time....
Read more Sincerely hope that you can contact us by email:[email protected]. After we see it, we will reply in time within 24H, hope your understanding. Best regards, Banggood TeamJust a sample conversation after 6 months of attempting to get it fixed. Your customer support is clearly admitting they no longer offer any warranty (You can look this up to establish it is a true and accurate quote):
RobFowler...
Read moreVIP4 2021-12-24 06:06:53 Your web site says it is under warranty. I want it repaired or replaced. This has been going on for months now. Banggood 2021-12-24 19:21:49 "Sorry for the inconvenience.Due to the new crown epidemic, we do not support repair services.Hope to get your understanding.Can you consider our quotation again?" -- Further to this now they said, because the laptop is over one year old it is out of warranty, even though I started trying to get it fixed six months ago. It seems if the laptop breaks they have a policy of denying the warranty until the period is over and then saying it is out of warranty. Illegal in all countries they sell things to but maybe not in China. Scammers.Dear Rob F.
We are deeply sorry for the inconvenience....
Read more After checking your order information we found that our colleagues have processed your issue. Would you mind replying to us and we will provide you with the most effective solution? If you have any questions, please feel free to contact us at [email protected]. Have a nice day! Thank you for your understanding and your cooperation. Best regards, Banggood TeamFind out how Banggood compares to other General Merchandise Shops
Know better, choose better.
- Verified
False advertising or a mistake that is not being corrected. This NOT an updated version.
Order # 107329340
The item description I paid for clearly says this was the upgraded version of WL Toys 124017.
This is NOT what I received today !!!
I received the older faulty version with older 3400KV motor, older 27 Tooth Pinion Gear, Older style (GOLD Colored) motor mount for the above combo, and the older style Transmitter.
This is False advertising or a mistake that is not being corrected, plain and simple.
I did NOT and would NOT have purchased the original version due to the NUMEROUS YouTube video reviews online showing the original version had cogging issues and transmitter Range issues.
I never purchase a product like this until I have done thorough research and reviews so this is very disappointing....
Dear BG183495339 Dan
We are deeply sorry for the inconvenience....
Read more After checking your order information we found that our colleagues have processed your issue. Would you mind waiting a few more times and they will provide you with the most effective solution? If you have any questions, please feel free to contact us at [email protected]. Have a nice day! Thank you for your understanding and your cooperation. Best regards, Banggood TeamThank you for replying to my message and my concerns.
I do not understand what is meant by, "would you mind waiting a few more times and they will provide the most effective solution"
Does this mean some one will be getting back to me?
Dear BG183495339 Dan
Yes, our colleagues have processed your problem via after sale-ticket. Would you mind checking it and replying to us?...
Read more If you have any questions, please feel free to contact us at [email protected]. Have a nice day! Thank you for your understanding and your cooperation. Best regards, Banggood Team- Verified
Good value
I have ordered a number of woodworking hand tools and have been very satisfied with the quality and accuracy of the tools. A number of these were overseas shipments that took long, but I see now that I can order many of the items from the US (faster ship times).
Dear HelloItsMe
Thank you for sending such a kind and enthusiastic comment....
Read more Have a nice day!Don't buy from these scammers; they sell used and broken products and refuse to refund or return them.
They sent me a used, damaged, worn and broken plane that my disabled 14 year old son with cancer saved up for. I sent them many detailed photos and asked for a return or partial refund. They wanted my sick and disabled son to provide further proof by making youtube videos on the internet about it. I did that and they then deleted them and refused to respond or acknowledge any of our messages for weeks. My son cried, his mother cried. I made a review of the product on their website. They deleted it with 10 minutes. They are scammers and will take your money and send you used and broken products and wont refund or respond to your complaints.
Dear Guy P.,
I'm sorry to hear that you are feeling ripped off but can assure you that we are a legitimate business and operate ethically with our customer's needs in mind. We are truly sorry for any inconvenience it caused....
Read more The reason why we need detail is that after checking, we could effectively confirm the problem and find out the root cause. Furthermore, we will keep them as evidence and provide them to the supplier. In order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at [email protected]? Best regards, Banggood TeamFind out how Banggood compares to other General Merchandise Shops
Know better, choose better.
- 2 reviews
Purchase a Battery Operated appliance and NO battery Supplied
When I purchased the item it showed it with 2 Batteries and when it arrived went back and checked and the fine print stated Battery 0/1/2 and was not able to select. when item arrived with no batteries, when back to site to see if I could buy a battery only to find they are no Listed
Dear Terrytb,
Thank you for taking the time to leave your comment. ...
Read more According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211 We take the security of your personal information very seriously, you could contact us at [email protected] Best regards, Banggood Team- Verified
It didnt' work
Easy to order. Item did not work. No instructions or installation help for this item. Not sure I'd order again.
Dear Innkeeper
Thank you for choosing Banggood and we apologize for any inconvenience caused....
Read more Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at [email protected]? Best regards, Banggood TeamThey wouldn’t take your side.
I had multiple issues with shipping times. They are extremely long. One time the shipment took three months as the shipper didn’t pay for shipping costs in addition he wrote shipping details wrong which made the shipment returned to the shipper in the mean time banggood refused to refund me so i disputed the transaction on paypal who refunded me immediately. It is a time wasting if you need soon.
Dear Mohamed A.
Thank you for your order and sorry for the inconvenience caused. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances. ...
Read more If you need any more help for the shipping of your order in the future, please contact our customer service by this email: [email protected] We will do the best to help you. Best regards, Banggood team- Verified
I had issues. Please cancel my account.
The camera worked great for one hour, then froze and locked up while I was on an important Zoom presentation.
I ordered a replacement from Amazon. Picture of new replacement.
Dear Alfred W Menifield
We are deeply sorry for the inconvenience....
Read more After checking your order information we found that our colleagues have processed your issue. Would you mind waiting a few more times and they will provide you with the most effective solution? If you have any questions, please feel free to contact us at [email protected]. Have a nice day! Thank you for your understanding and your cooperation. Best regards, Banggood TeamDigital Projection Clock LED Display Dimmer USB Charger Alarm Clock with In/Outdoor Thermometer – INFERIOR
The product does not project the correct temperature (have moved the outdoor sensor numerous time to various locations) – there is quiet a variance in temperature of 8 to 10deg compared to the weather forecast and the projection is a bit blurry – not crisp. This differs to your product description and is not what I paid for.
I am dissatisfied with the poor quality product.
I have emailed three times re product but have not heard back from anyone via email that I can respond to which is poor After Sales service. Would you kindly email me u...
Read moresing email I can reply to re my Order No.105394940 - so I can communicate with someone direct about questions/guidance about this product, to see where I proceed with the item or organise a refund. Company should be transparent with Customers. - Stock - (item was ordered in Aug 2021 and received Jan 2022). Was advised item was out of Stock after I followed up about delay in delivery. If goods are out of stock, this should have been advertised online for customers to be aware before placing the order. Star Rating 1 : After Sales Contact – should be able to communicate direct via email with company to help with questions to resolve issue quicker.Dear Ant
Thank you for taking the time to leave your comment. ...
Read more We are sorry that we did not receive your email would you mind providing the information for us again? According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer to this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211 We take the security of your personal information very seriously, you could contact us at [email protected] Best regards, Banggood Team- 2 reviews
Excellent service an fast shipping
The store app is easy to navigate and the range is excellent, very happy with the quality of the products purchased and shipping was fast too.
Dear Rossco,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. ...
Read more Have a nice day!- 6 reviews
- 2 likes
Terrible service
I ordered this helicopter and decided I wanted some extra batteries, well I tried chat which was useless, kept me waiting and waiting, and got the run around and when I try to ask for some sort of compensation for the inconvenience, they offered me a measly 6%. There was this kit which was out of stock where you could order the heli with an extra 3 batteries for only an extra $10. Which I did not see. So I asked about some extra batteries which they have sold out and wanted to charge me $19 each. Which I thought they're having a go at me. When ...
Read morethey had the kit with three for only a bit more, what a mark up on batteries they must make. Anyway I will never deal with Bangood China again, and I warn everyone to be very careful of them, stay away buy from somewhere else.Dear Len,
Thank you for choosing Banggood and we apologize for any inconvenience caused....
Read more Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at [email protected]? Best regards, Banggood Team- Verified
Missing parts. Battery not included
Delivery was fast. But battery is missing. So I can't use the product. I hope this problem will be solved
Dear Jeroen L
Thank you for taking the time to leave your comment. ...
Read more According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211 We take the security of your personal information very seriously, you could contact us at [email protected] Best regards, Banggood TeamVery happy with the quality excellent value
I was very impressed with the quality excellent value for money and I would buy from this supplier again in the future
Dear John C
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. ...
Read more Have a nice day!There is literally no warranty on the product
Please be aware this company offers literally no warranty on any products. Bought an RC car in November and only played a couple of times and it failed. I checked the Reddit forum and Ozbargain and it appears to be a common issue for this particular RC car - just poor quality. Reached out to BG for a resolution and their customer service rep is pretty much like a robot and kept saying it's already out of warranty. This is apparently against the ACL that a brand new electronics goods shall come with some reasonable warranty period - it's absurd that the warranty expires in less than two months for a brand new RC car!!
As their customer service is helpless, I will bring this further to the authorities for a resolution.
Dear J_D
Thank you for taking the time to leave your comment. ...
Read more According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211 We take the security of your personal information very seriously, you could contact us at [email protected] Best regards, Banggood TeamApparently you did not read my comment thoroughly - my key concern is that how can the warranty for a brand new RC car I bought in Australia expire in less than TWO MONTHS? The BG customer service kep...
Read moret saying like a robot that the product is already out of warranty and there is no way I can return this poor quality product. I simply want to return it and get my money back, that's it.Dear J_D,
Thank you for choosing Banggood and we apologize for any inconvenience caused....
Read more Here are more details about the Guarantee period for Toys Hobbies and Robot in our Product Quality Guarantee Policy. https://www.banggood.com/help_center/question_category.html?catid=211&artid=1968 We have always insisted on providing customers with high-quality services, if you are dissatisfied with the solution or if we don't respond in time. In order to solve your problem, you can contact us at [email protected] Best regards, Banggood Team- 4 reviews
Very Impressed with the service and how quick it arrived,
Ordered Phone and arrived in perfect order well packaged, and two weeks early so a very happy camper
many thanks
Dear Rose Shirvell
Thank you for sending such a kind and enthusiastic comment....
Read more Have a nice day!- 3 reviews
Happy Customer.......
Very impressed with quality of items purchased, delivery time was excellent, and professionalism of banggood makes buying absolutely worry free
Dear Chrissy. Boy
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. ...
Read more Have a nice day!- Verified
Great tablet! Sounds Great looks Great!
Can't beat this tablet for the price! Came with a case already installed also came with the Playstore installed looks great sounds great!
Dear Dave Y
Thank you for sending such a kind and enthusiastic comment....
Read more Have a nice day!Extra Information
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Dear Eryn C.
Thank you for sending such a kind and enthusiastic comment....
Read more You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected] Best regards, Banggood Team