My husband purchased the Bugg a couple of months ago. We were excited to get rid of our big cumbersome bbq and downsize to a smaller more manoeuvrable BeefEater Bugg. Took ages to put together, and had to redrill screw holes which were out of alignment. Used it last night and moved it no more than 5 foot on the patio. The wheels fell off straight away. Dreadful design. He has now removed the wheels completely and I will be expected to help him lift it into positio every time we want to use it. We were more than happy with the bbq itself, but for the price ( separate to the bbq purchase) it's a total rip off.

Purchased (Bugg) out door model after 2 months the wire shelf has surface rust all over frame. The Bugg is the best BBQ I have ever had so disappointed that rust spoils the purchase. Not sure how to handle as I paid to get assembled and I am not in a position to dismantle and return to retailer due to health reasons.

Had the bugg for few days, the wheels fell off in a short 2m push. Called the vendor for replacement, got a new set of legs, tried not to over tighten at all. Same situation of wheels and bolts coming off. Basically just a bad design and not worth the $200 for the stand. At the end, have to resort to some bolts and nuts from Bunnings. Looks aweful but can do nothing much with a crappy design.

The Bugg is great for cooking for up to 6 people, which we do often. The heat control and temp gauge is great. The hot plate cooks evenly. I don't like cleaning BBQs but the Bugg is very easy and quick to clean. The unit I have is on wheels and it's easy to move around. I would recommend one to my family and mates.

Purchased the Bugg because Beefeater are an Australian Company apparently, that was my first mistake they are produced in China. First usage and the seal around the lid came off, next time the rubber retainers on the bottom half of the lid came off. Trolley fell apart within a month, crap materials. managed to repair most of these myself, but then ignition system fell apart, I have had less than six months use. This is a shambles of a product and should be removed from sale. Returned to retailer. This doesn't even deserve the one star that I had to give it.

Wow..my bug is unreal...did oysters in shell, prawns and finished off with whole snapper 3 kg. ..amazing...have cooked pork roasts and steaks, snags and skewers. Bought it from Harvey Norman in Busselton already assembled for 600 bucks...A bit more expensive than the webber but loads better. I used my m8s baby webber to cook chops and not hot enough... so looked at reviews and upgraded to the Bugg. So thanks To the great crew as well in busso Harvey Norman I'm cook n with gas....Yum yum.

I find my Bugg is a good BBQ except for the wheels provided for moving it. I will probably change the wheel set up myself. I paid $299.00 all up stand and all in New Norfolk Tasmania whilst caravaning in December. I bought it because I couldn't get over the price. I gave it 4 stars because of the wheel set up.

I love the look of my Bugg as I chose the bright yellow cover! On special at Bunnings. Found trolley very difficult to assemble - people who can construct IKEA with eyes closed couldn't do it! Contacted Beefeater to no avail. Ready to return until one more person persevered and put BBQ together (no mean task!). But since I have cooked with it I am rapt! Both open and shut to cook with it turns out perfectly every time. And it still looks sexier than a Weber Q!

I was given this BBQ as a gift. It's the perfect size for my balcony and easy to wheel around but the fact that it's solid fuel and not gas has it's drawbacks. Cooks well and gets really hot but I find it difficult to keep it lit. It's a great little barbie just wish I knew how to control the temp.

We purchased a Bugg and its trolley and tit's been fine since the purchase. Some of the poor reviews are of minor things and seem to stem from mere nit picking. For us the Bugg is very good and the advice on some of the cooking aspects from the distributors has been helpful and prompt.

I also purchased before reading the reviews, unfortunately. A very poorly made bbq for a very expensive price. Very little difference between hi & lo output on burners. So poorly made. Screws that hold chrome shelf to leg fall out and now right hand burner not working after only 6 uses. This is going back to Harvey Norman for a full refund. For $600.00 one has the right to expect a much higher quality product. Dont go near this product, You WILL bbe disapointed. This is my first Beefeater. I purchased it becuse I believed they where a quality product. How wrong I was! This will also be my last!

Works fine for open BBQ Want to do a roast?[as i do] as others have said, not possible to control temp under 250c .I would have thought an experienced aussie BBQ manufacturer could build a product to do the whole job it was sold to us customers to do!the product is obviously deficient in its control ability. But are the engineers @ beefeaters prepared to solve the problem by perhaps re engineering the burners. CANT be that hard.Sadly on saturday i was unable to recomend the bugg to two of my friends who each bought an american made weber family Q from Down under camping Capalaba.

I bought this last Xmas for my husband. Pretty easy to assemble and use. Great for steaks and pizzas but really disappointed with all my attempts at doing a roast! It just gets too hot .... can't seem to keep it anywhere below 220-250 degrees with the top down. The roasts burn on the outside and are overcooked! I've tried keeping the lid propped up but then it doesn't cook properly, so, yeah, disappointed! Also the markings on the knobs rubbed off within the first couple of months although they did replace them when I contacted them. For a rather expensive BBQ I wish I'd bought a Weber!!!