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Excellent outstanding service
I recently bought a Logan and Mason Felicity Quilt cover and two European Pillowcases. I also ordered a cushion which I was refunded in full for as it was out of stock. I can highly recommend Best Price Linen as the service I received was absolutely excellent. Not only did they understand exactly what I was asking for but I also received my order very promptly. I have no hesitation in recommending Best Price Linen for quality and service and am very pleased with my purchase.
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Caitlin D.Sunshine coast
Beautiful product & very prompt delivery
I bought the Cosmic Floral Queen bed quilt. Not only is the quality of this product excellent, but Geoff took my order on Monday of this week and it was on my bed this Friday morning! The colours are better than in the picture and the cotton fabric feels great. I will be ordering more products from Best Price Linen.
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Sal BVictoria
- 3 reviews
Excellent Customer Service and Communication
I recently purchased European Pillowcases from Best Linen after being let down by another online supplier. When I placed the order I followed up with a call to ensure the product was in stock and within 24 hours from my discussion with Jeff, the product was delivered. Not only that I received a follow-up call a day later to confirm receipt of my delivery.
This is what I call outstanding customer service, not only was I advised that the product was available, I received communication the following day the order was processed, then shipped and delivered,
Thank you Jeff for your excellent service, will be buying again from you when the need arises.
Highly recommend Best Linen - 5-star service.
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Great Product
Thank you Best Price Linen. Love the couch cover which is easy to put on and easy to wash. Also saw the same cover at a major retailer for a lot more money so really appreciate the saving!!
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Ruthy
- 2 reviews
Doona Cover Set
I bought a Logan and Mason doona cover set and am very happy with it!! The gentleman was very helpful when I rang them for some help. I can't fault them. I highly recommend this business. And thank you for your help!! Cheers!! :o)
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Elledarwin
- 2 reviews
Great product fantastic service
Great communication as the colours I had selected weren’t in stock, so the folks actually phoned me twice as I missed the first call, to ask what else might be suitable. The products were posted in packaging to keep them from damage, and arrived within a week. The products were great quality, and the person I bought them for as a present is very happy.
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Great service and pricing
Thanks, I received my parcel yesterday. Fast delivery, great service and good pricing. I live in New Zealand and couldn’t source these items here.
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mj
- 2 reviews
- 2 likes
A+ from products to customer service
I buy all my bedding from them now. Love the range they stock and they stock quality products. Staff are fantastic always answer my enquiry quickly. They are super friendly
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maddy_dTasmania, 7250
- 5 reviews
- 3 likes
- Verified customer
Surprisingly good
Mattress topper was significantly cheaper than elsewhere and to be honest, I expected really shoddy service at that price. However, it arrived very quickly, was exactly what I ordered and the entire transaction was almost worryingly smooth. Postage was free and fast. After dealing with the likes of Bed, Bath & Table, it was almost.. disconcerting to just receive what I ordered, without any hassle :|
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Doona Cover
Great item, came very promptly and well packaged. Exactly what I wanted to brighten up spare bedroom. Will certainly buy more items.
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duvet cover
Very good communication, Geoff returned calls promptly. Very quick delivery, perfectly described, I got what I was expecting! Would not hesitate buying from this company again
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Donna
- 2 reviews
No hesitation in recommending this company
WHAT AMAZING SERVICE!!! Not only do I get the duvet set for half the New Zealand retail price, but the way you followed up my query Geoff with phone calls and email to make sure I was totally satisfied, I'm very, very impressed, absolutely great.
Thank you, a pleasure doing business with you, kind regards Donna.
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Martin B.Sydney
- 3 reviews
- 2 likes
Getting a refund
Customer service for a refund on a quilt cover took a while but was eventually sorted. Take care not to open goods as once opened, quilts are assumed to be used.
1 comment
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Fran LoganDarling Downs, QLD
- 3 reviews
- Verified customer
Fabulous
What can I say about Best Price and Linen and Geoff that has not already been said. Cannot praise Geoff highly enough for his customer service, his helpful and happy attitude. I have purchased quilt covers, pillow cases plus blankets from Best Price. Always extremely happy with my purchase plus as the name says....Best Price.
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Great customer service
Great customer service from Geoff, He replied to my email within minutes and helped place my order. I will be shopping here for all my future bedding!
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CustomerOneMelbourne
- 23 reviews
Serious about customer service
I have purchased several times from this company and found that they have a very pleasing attitude toward customer service. They ship promptly and are very helpful.
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What amazing service!
I purchased a KS Quilt Cover that I was told was not available anywhere but Best Price Linen not only had the product in stock but also supplied the cover in record time. So convenient and easy to deal with and won't hesitate purchasing from them again. Can't wait to see it in my new home.
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Excellent
Fabulous experience with first class communication. There is an enormous range of quality products at fantastic prices. I will definitely purchase again. Highly recommended!
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Pure White Coverlet
I Google Super King Bedspreads and came across Best Price Linen Website, How Lucky was I to find exactly what I was looking for, the gentleman was so helpful and eager to help, Highly Recommended
THANK YOU SO MUCH
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SamSydney
The best customer service I've ever experienced!
Best Price Linen has by far the best customer service ever experienced. My product didn't appear to be in stock due to supplier shortage, however Best Price Linen worked tirelessly to ensure I received the product I ordered... they even worked weekends!! I was communicated to every step of the way so I knew exactly the status of my order. I will definitely be buying from here again and I highly recommend you do the same!!
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Questions & Answers
antsasked
I have all this linen my nanna gave me. Is it worth anything?
No answers
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Martin B.
Refund amount was sorted and happy with the result