I would not recommend Betta Electrical ROCKINGHAM, the owner / manager is very rude, it's not the experience I like when parting with my hard earned cash. Good Guys are MUCH nicer and have more stock and a better deal.

I bought a Dyson multifloor upright vaccum cleaner online through Betta. They gave a 5 percent discount coupon WHICH DOESN’T work. After I paid in TOTAL for the order, order number 219925, they cancelled the order without any reason. Now I am 100 dollars short thanks to Oxypay and no order. I will be taking them to consumer affairs. It’s the least I can do to such dishonest company without any ETHICS and MORAL VALUES

False advertising when they do not price match as advertised. Took our business elsewhere, will not shop locally to be ripped off by the Muswellbrook store.

Refused to replace a washing machine that arrived faulty. Made to wait 3 weeks for a repair. Poor communication had to chase them up multiple times.

The manager of betta electrical at Gatton was not interested at all with helping me after the fact that his sales team provided the wrong item to me (and accused me of not giving the right dimensions) and would not do anything to help me. Basically get everything in writing as you will be provided the wrong item and get no help - he did not give too hoots that we are going to now freeze through winter due to his staff incompetence - they couldn't even pass a phone message onto him. Don't use them if you want honesty and integrity

Purchased a soundbar online. Great (cheapest) price which is a great start. Received a call from the store that would deliver within 72hrs and the item was delivered within 5 days which was a solid effort. Also free delivery which was nice. The only reason I didn't give 5 stars was just purely on the fact they could have made the first call a day or so sooner but solid effort non the less!

ordered an item online had call was cheaper in store salesman was very pleasant and easy to deal with as I knew what I wanted it was all the more easier

Ordered some headphones and went to local store to collect, only to be told said store doesn’t even sell headphones.

Ended up being offered colours I didn’t want as the model I wanted was unavailable and not stated as such online. I informed them I could have bought the other colours for $60 less and they wouldn’t honour their own ‘price match guarantee’.

The most exceptional service ever.
Fantastic staff.
Knowledgeable.
Helpful.
Professional.
Amazing.
I will most definitely recommend them.
They are beyond compare.

About 18 months ago i purchased a fridge, washing machine, drier, tv and other bits n pieces from your store in raymond terrace.
I have been in that store twice since then and each time I was treated with total disregard.
The male store manager could not have been less interested in my queries.
Each time I have been into your store he treats me like he has more important stuff to do.
As a result, I have been into your store and walked out feeling bad, and not spent a cent.
I am a white male with long hair and a big moustache, I worked for betta electrical in NZ so wanted to support the company here in Aus. But with a complete idiot running your raymond terrace branch.
I will not be going back to that store.

It is terrible to shop in with BETTA especially online. It is very misleading as the website does not know if the store where you select your order pick up has it in stock or not.. it will let you complete purchase and you will find out later on that none of the stores around the area has your item in stock.. very disappointing..

Tony from the Warwick Farm store helped us a great deal with our order for kitchen appliances. We really appreciate his prompt and professional service. He made our job so easy and stress free. Thank you Tony!

We have shopped at Victor Harbor Betta for years. Over this time is have bought all sorts of elecrtricals from fridges to air conditioners. We are currently waiting on an air conditioner which is being ordered.
All staff have been pleasant but Krystal really stands out. She is the one who always returns calls and communicates actively with suppliers and then lets us know the result. We have really valued her service and would always try and deal with her when purchasing other items.
Thanks for your great new store.

Sue Anderson

This product was ordered online and arrived promptly as indicated by the supplier. Delivered to home household front door - packaging was excellent. This has been an asset to Christmas baking and the product was very very useful. Thank you, Mrs J.

My husband and i recently relocated and required new white goods. The service and advice we received were spot on and not forceful selling like some places tend to do, they even delivered it in a Sunday for us.

I bought a Kambrook fan from this store, they took my payment and told me that in 5 days I would get the fan. Four days after I get a call saying that they actually didn't have it in stock, and therefor could not deliver, even though they took my payment. I have my in laws with me, and we needed a fan urgently, and there were we... waiting for the fan for 4 days before they decided to let me know that they couldn't deliver what was already purchased for them. Terrible service. I won't be buying again from this store and i recommend that if you're looking to buy from this store, you should avoid it. Worst service.