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- Verified customer
Be aware of the fees vs actual cost of premium
My policy invoice reveals (for a Base Premium of $330) an additional "Platform Fee" of $150 plus an Insurance Agency fee of $100 - this wasn't clear before I signed up and the latter two seem like a lot in proportion to my basic premium.
Bizcover have informed me that "The Base Premium is determined by the insurer's view of the risk so can vary depending on the information entered. The other fees are more fixed and attributable to the costs of running the platform and services provided by BizCover and our insurance partners." Wow - must be a ...Read more
very profitable business if everyone insured is paying this much! I don't expect the service Bizcover offers to be free but more transparency over fees and charging on a pro rata basis would be a more equitable way of applying these fees.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BizCover Business Insurance
kaihokoonlinestorePerth, WA
- Verified customer
The right insurance for my store !
Very easy to set up the Public Liability Insurance and is great value for money and the customer service is on point . I recommend it to anyone that needs Insurance
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Review collected in partnership with BizCover Business Insurance
Sapphire DropSouth East Queensland, QLD
- Verified customer
Easy to organise!
It was very easy and quick to organise our Public Liability Insurance. The BizCover website was easy to understand and insurance comparisons were easy to compare. Definitely an experience I will recommend.
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Review collected in partnership with BizCover Business Insurance
Find out how BizCover Business Insurance compares to other Business Insurance
Know better, choose better.
- Verified customer
Good job excellent
I was very satisfied with the service over the phone and especially the guy i spoke and how though he was with his information and how quick i received the estimates and how quick it was set up
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Review collected in partnership with BizCover Business Insurance
- Verified customer
Excellent customer service
Great knowledge of individual requirements and matching a policy to suit your needs! Quick response to policy cover and a very easy process. Highly recommended especially for small business and sole traders.
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Review collected in partnership with BizCover Business Insurance
Ella H.South East Queensland, QLD
- Verified customer
Best Prices. Brilliant cover. I love BizCovers Covers. Lol
Under $80 mth for $20,000,000.00 public and products liability cover. Oh Yeah. Great value. Excellent add on policies available Really quick and easy to get cover. Friendly helpful staff. And no 24/7 phone calls in a language you barely understand. Positive experience. Thanks
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Review collected in partnership with BizCover Business Insurance
Cloud13Greater Melbourne (Inner), VIC
- 2 reviews
- Verified customer
Great Service
Policy is great value, advice was very helpful and choice was good. The BizCover team did a great job finding us the right coverage at the right price. Highly recommended.
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Review collected in partnership with BizCover Business Insurance
Keryn RosePerth, WA
- Verified customer
Its just what I need
Policy appears to be good value and was very easy to set up. It was great to be able to compare it to another cover being offered by another company.
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Review collected in partnership with BizCover Business Insurance
Matt H.South East Queensland, QLD
Awful customer service
Called them multiple times to confirm public liability insurance application but I was always met with at least 30 seconds of silence before I hung up. They emailed me rejecting insurance application claiming it was due to them not being able to contact me (despite multiple attempts for me to contact them). I have since called and sent multiple emails back to their sales, customer service and general enquiry email addresses but have had no response.
1 comment
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PaulSouth East Queensland, QLD
What a absolute waste of time.
It has been weeks now & I don't know how many hours on the phone. Don't waste your time or go through the heartache. Just go to the insurer direct as it is a lot quicker & cheaper, save your sanity. Have I made a claim No. It is nearly a month just to get a proper quote........
1 comment
Sharon K.BizCover Business Insurance
Hi Paul,
So we can help and investigate further, would you be able to provide me with your email address or contact number? Thanks.
The BizCover Team
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Easy to renew
Very easy and gives us peace of mind to know that we are covered if something went wrong. Love that we can do this after hours as sometimes things just aren't possible during the day. Thanks Bizcover
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Review collected in partnership with BizCover Business Insurance
Lorelie EsguerraSydney, NSW
- 2 reviews
- Verified customer
It was so easy & straight forward!
BizCover was easy to set up & I managed to fill the category of my policy as required. I highly regard the convenience of being able to pay by the month.
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Review collected in partnership with BizCover Business Insurance
JeremySydney
- 3 reviews
BizCover/QBE got us $14,000 refunded from a legal issue
Go BizCover - We submitted a claim for a recent court case our business
was involved in where we were falsely implicated and the charges dropped. Six
weeks after the claim and I have just been alerted by BizCover that close
to our full legal costs of $16,000 are being refunded through our QBE
policy with them. We love you BizCover!
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Annie P
- 2 reviews
- Verified customer
Practical and realistic
I was supported to find appropriate insurance for my business. Very pleased with results. The policy appears to be good value and what I need. It was easy to set up the policy and I hope it is beneficial in my future.
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Review collected in partnership with BizCover Business Insurance
- Verified customer
Simple and quick
Using this site was really simple, and competitive quotes were delivered in within a minute. Signing up and making a payment was as easy as getting the quotes. Will be using this service again.
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Review collected in partnership with BizCover Business Insurance
Find out how BizCover Business Insurance compares to other Business Insurance
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- Verified customer
Great product
The policy was good value, and was from a reputable company.
I had tried calling insurance brokers, only to get frustrated. Bizcover however, was very quick. I felt the stress leave, and all was good!
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Review collected in partnership with BizCover Business Insurance
- Verified customer
Great Service
I am a sole operator and really an infrequent user of PI. BizCover made the process of selecting and the policy very easy and straightforward. I would recommend using BizCover.
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Review collected in partnership with BizCover Business Insurance
Mark - Kellyville
- 2 reviews
- Verified customer
A real life comparison
I recently simultaneously arranged 2 business policies - one via a reputable insurance broker and the other online through BizCover. The broker issued policy took over 10 days to arrange, required constant follow up on my part and I am still waiting for a policy number. The BizCover process took all of 10 minutes with tax invoice, certificate of currency and policy document all issued immediately.
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Review collected in partnership with BizCover Business Insurance
Business OwnerGreater Melbourne (Metropolitan), VIC
- Verified customer
Great service. Quick and simple process.
From the point of getting the initial quote to the final payment of the premium and getting the certificate of currency issued, was a very easy and simple process. Wish some of the other online service companies learn how it should be done from these guys. Thanks, BizCover.
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Review collected in partnership with BizCover Business Insurance
- Verified customer
Would Recommend
Recently took out insurance and so far its been a streamlined service. I would recommend them, good prices and service, great, fast communication. Its only be a few months but no complaints.
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Review collected in partnership with BizCover Business Insurance
Questions & Answers
Linda Jarvisasked
Can you please tell me if you have income insurance?
1 answer
Sharon K.BizCover Business Insurance
Hi Linda, in a sense, yes. We offer Personal Accident & Illness insurance which covers you for loss of income if you were unable to work as a result of an injury or illness. The cover is generally available regardless of whether or not you sustain injury or develop an illness due to your work. Additionally we also offer Business Interruption cover which provides protection for the loss of income and increased costs of operating your business caused by a specified insured event (such as property damage or fire). If you have any further questions please feel free to email us at [email protected] or call us on 1300 920 874. Or, you could go straight to our website and get a quote for your business in a few minutes here: https://insure.bizcover.com.au/OccupationSelection/?=
Thanks,
The BizCover Team.
Kateasked
I got insurance through compare the market and paid the first month but I never received the confirmation or details of my policy. I’ve sent an email and haven’t got a response.
Can someone please send me my policy details.
1 answer
Sharon K.BizCover Business Insurance
Hi Kate, could you please email [email protected] so we can look you up in our system?
Thanks, The BizCover Team.
Annette M.asked
Hi, I have a commercial property with a shopfront attached on a main road in Laura SA 5480. We live in the home and I run a florist business from the shop front which accounts for 20% of the total space which is all under the same roof and the same address. I work the florist alone so no employees and I am open 5 hours a day 5 days a week. I also have a delivery van and need insurance of 40k contents for the home and 10 k stock for the business. I would need 20 million public liability for the shop and 10 million for the home or 30 million for the entire home and shop if necessary. I need to have building insurance in the event of a car or truck driving into the home or shop. Would you please help me as there isnt much help or common sense for small business insurance when operating from home in my experience. Regards Annette 0403220199
1 answer
Sharon K.BizCover Business Insurance
Hi Annette, thanks for your enquiry. I apologise for the delay in getting back to you. We think the best course of action is to give you a call so as to further discuss all the details here. Thank you for giving us your contact number, is there an ideal time for someone on our sales team to give you a call?
Thanks, The BizCover Team
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Sharon K.BizCover Business Insurance
Hi, we're sorry to hear you had a bad experience. We'd like to investigate this further and see what went wrong. We've sent you a direct message to help get to the bottom of this.
Thanks,
The BizCover Team