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Reviews

4.2

283 reviews
5
(191)
4
(45)
3
(6)
2
(7)
1
(34)
  • Value for Money
    4.4 (81)
  • Transparency
    4.3 (68)
  • Customer Service
    4.4 (81)
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Les Egan

Les EganSydney Surrounds, NSW

  • Verified customer

Its the perfect tool for insurance

published

Its so easy to use and only takes 5 minutes literally and your done and set to go. Its the best system i have ever used before and would recommend it to everyone



Review collected in partnership with BizCover Business Insurance

  • Verified customer

Simple, easy & affordable

published

The policy is easy and simple to set up online & through the telephone, the staff is friendly and helpful over the telephone, The price for the insurance is very reasonable.

Review collected in partnership with BizCover Business Insurance

  • Verified customer

Efficient and simple.

published

Process was easy and efficient and readily amenable as needed. Would recommend their use to other businesses looking to get started, however, their available categories of business types could be expanded upon.

Review collected in partnership with BizCover Business Insurance



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Francesca Thorne

Francesca ThorneCentral Highlands and Goldfields, VIC

  • Verified customer

Excellent

published

Yes when i called the process was explained well and great value. I hope that this will be easy for any other insurance i need. It was easy to set up and happy to refer

Review collected in partnership with BizCover Business Insurance

Trevour

TrevourMetropolitan Adelaide, SA

  • Verified customer

Dodgy scam, how could I trust them if I actually had a claim!

published

They charged me TWICE for the same product & then ‘forgot’ to cancel one of them. Once I realised this I called to cancel & was told it takes 3 to 5 days to get a refund. Any business can & should refund immediately! Also, look at their invoice, their ‘fee’ for doing not much is significant. AFCA should be investigating this type of dodgy insurance broker!

2 comments
BizCover Business Insurance
Sharon K.BizCover Business Insurance
Trevour
Trevour

Hi Sharon, I have received a refund for both payments. It was on credit card and took 2 days...not instant. Real insurance companies can transfer payments if there is a simple change to the policy and refund immediately if a policy is cancelled.

Review collected in partnership with BizCover Business Insurance

  • Verified customer

Seamless... This is how all businesses should be!

published

Efficient and very intuitive. This is how all businesses should be. Bizcover are examples of why the internet was invented. Exactly what I need nothing more nothing less well done!

Review collected in partnership with BizCover Business Insurance

  • Verified customer

Easy and efficient

published

Easy to understand, efficient follow up and great service. Quick response time and explained the insurance options in a manner I could understand. Would recommended to other business owners, no problem.

Review collected in partnership with BizCover Business Insurance

  • Verified customer

Adequate for my needs

published

The sales person was very helpful in finding the right policies for my specific need. Was well explained and made all the details very clear. Will review in 12 months to see if this coverage is right for my needs

Review collected in partnership with BizCover Business Insurance

  • Verified customer

Happy

published

I found the website easy to use. It was very easy to set up my insurance policy. Good value. For money I shopped around and then used bizcover after a friend recommended them to me

Review collected in partnership with BizCover Business Insurance

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Julianne

JulianneIllawarra, NSW

  • 3 reviews
  • Verified customer

Business Insurance Made simple

published

The online insurance search option was quick and painless, user friendly questions, insurance options for my small business within minutes and the ability to pay immediately. Makes a happy small business owner.

Dynamic Locksmiths

Dynamic LocksmithsGreater Melbourne (Outer), VIC

  • 5 reviews
  • 2 likes
  • Verified customer

Great customer service

published

They always respond quickly to emails, if any problems pop up they are quick to solve the problem. The prices are good and offer a great range of insurance offers

Review collected in partnership with BizCover Business Insurance

  • Verified customer

Perfect service

published

good value with suitable price. Vivienne helped me get the quote patiently and explained everything in details. She was very kind and helpful. I will introduce to my friends if they want buy.

Review collected in partnership with BizCover Business Insurance

Sir Bricksalot

Sir BricksalotGreater Melbourne (Inner), VIC

  • Verified customer

Good Insurance Bad Customer Experience

published

- Covertly auto-renewed policy at a more expensive rate without providing pricing before renewal
- Had to go through quote process again to obtain best rate
- Continually bugged by sales people after purchasing a policy (the left hand doesn't know what the right is doing)

2 comments
BizCover Business Insurance
Sharon K.BizCover Business Insurance
Sir Bricksalot
Sir Bricksalot

Hi Sharon.
This goes to point 3. I'm too busy running my own business to waste time helping you fix yours. Its simple, use your CRM properly to stop over contacting people and be transparent with your renewals.

Review collected in partnership with BizCover Business Insurance

Maafu Palu

Maafu PaluSydney, NSW

  • Verified customer

Very professional customer service

published

Great value product and very easy to set up. Minimal work required. Would definitely recommend this product to anyone who is thinking of taking out professional indemnity or just any insurance

Review collected in partnership with BizCover Business Insurance

  • Verified customer

Really affordable

published

It was very easy to set up & is really good value.
The information I requested in regards to the policy was provided to me within an incredibly short length of time.

Review collected in partnership with BizCover Business Insurance

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  • Verified customer

Easy way too set up insurance.

published

Quick to get a quote, follow up phone call was great also - to ask a few more questions.
Easy to set it all on motion. Excellent value for money. No hesitation in recommending.

Review collected in partnership with BizCover Business Insurance

  • Verified customer

Efficient and friendly

published

Easy to set up with useful comparative quotes. Follow up phone calls offering further insights were valuable ... thanks. Biz cover offers a great service for small businesses across a broad range of professions

Review collected in partnership with BizCover Business Insurance

Terrence Hunt

Terrence HuntMurrumbidgee Region, NSW

  • Verified customer

Quick & Easy

published

Yes my Policy is great value for my very small business, will definitely use them next year,
The staff were very friendly and helpful.
They answered all my questions in full with easy payment arrangements

Review collected in partnership with BizCover Business Insurance

Trish Beattie

Trish BeattieSouth East Queensland, QLD

  • 4 reviews
  • Verified customer

Affordable Insurance

published

The Policy was perfect for me great cover and very affordable covered all the bases. It was very easy to set up online & the policy is good value for our needs.

Review collected in partnership with BizCover Business Insurance

  • Verified customer

EASY PROCESS

published

Good value. Easy to set up, prompt response. Easy payment system. Detailed list of quotes. I haven't lodged a claim so can't answer that at the moment I am sorry.

Review collected in partnership with BizCover Business Insurance

Page 3 of 15
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Questions & Answers

Linda Jarvis

Linda Jarvisasked

Can you please tell me if you have income insurance?

1 answer
BizCover Business Insurance
Sharon K.BizCover Business Insurance

Hi Linda, in a sense, yes. We offer Personal Accident & Illness insurance which covers you for loss of income if you were unable to work as a result of an injury or illness. The cover is generally available regardless of whether or not you sustain injury or develop an illness due to your work. Additionally we also offer Business Interruption cover which provides protection for the loss of income and increased costs of operating your business caused by a specified insured event (such as property damage or fire). If you have any further questions please feel free to email us at [email protected] or call us on 1300 920 874. Or, you could go straight to our website and get a quote for your business in a few minutes here: https://insure.bizcover.com.au/OccupationSelection/?=
Thanks,
The BizCover Team.

Kate

Kateasked

I got insurance through compare the market and paid the first month but I never received the confirmation or details of my policy. I’ve sent an email and haven’t got a response.
Can someone please send me my policy details.

1 answer
BizCover Business Insurance
Sharon K.BizCover Business Insurance

Hi Kate, could you please email [email protected] so we can look you up in our system?
Thanks, The BizCover Team.

Annette M.

Annette M.asked

Hi, I have a commercial property with a shopfront attached on a main road in Laura SA 5480. We live in the home and I run a florist business from the shop front which accounts for 20% of the total space which is all under the same roof and the same address. I work the florist alone so no employees and I am open 5 hours a day 5 days a week. I also have a delivery van and need insurance of 40k contents for the home and 10 k stock for the business. I would need 20 million public liability for the shop and 10 million for the home or 30 million for the entire home and shop if necessary. I need to have building insurance in the event of a car or truck driving into the home or shop. Would you please help me as there isnt much help or common sense for small business insurance when operating from home in my experience. Regards Annette 0403220199

1 answer
BizCover Business Insurance
Sharon K.BizCover Business Insurance

Hi Annette, thanks for your enquiry. I apologise for the delay in getting back to you. We think the best course of action is to give you a call so as to further discuss all the details here. Thank you for giving us your contact number, is there an ideal time for someone on our sales team to give you a call?
Thanks, The BizCover Team

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