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Would Recommend
Recently took out insurance and so far its been a streamlined service. I would recommend them, good prices and service, great, fast communication. Its only be a few months but no complaints.
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Review collected in partnership with BizCover Business Insurance
- Verified customer
Absolutely what I need. No unnecessary extras
Good value. Covered business I have. No judgement when making enquiry. Straightforward qoutes and customised to business needs. So easy to set up with qoutes for me to look through that met budget. Well done
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Review collected in partnership with BizCover Business Insurance
SueIllawarra, NSW
- 3 reviews
- Verified customer
Excellent Service
Thank you to Jackie from Konekt NEIS for referring me to Matt who was very friendly, efficient and explained everything to detail. Very happy with his service & pricing was value
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Review collected in partnership with BizCover Business Insurance
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- Verified customer
All good
. Good value. Easy.
. Took 30 minutes. But i was thinking for one day to make the final decision.
I am more confident to work in my business and i feel great.
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Review collected in partnership with BizCover Business Insurance
ArtG
- 2 reviews
- Verified customer
Good non invasive service
Good service and no sales pressure. Competitive rates as well. For a busy business, this is perfect.
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Review collected in partnership with BizCover Business Insurance
Natalie DeanFar North Queensland, QLD
- Verified customer
great service
the policy was very easy to set up, I was given the right amount of assistance from people on the phone, the emails were concise and only as often as necessary.
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Review collected in partnership with BizCover Business Insurance
- Verified customer
Very reliable web portal. That's a major plus for me.
So far I've just renewed my policies and the process is great. I hope I never have to claim something but if it comes to that I hope I get the same experience
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Review collected in partnership with BizCover Business Insurance
Chloe Z.Greater Melbourne (Inner), VIC
No accountability, paid double the premium
I was charged double the premium I should have been charged and the customer service and management wouldn't take responsibility for the excess. Wouldn't even cancel my policy for a full refund when the issue was raised, wanted to only refund me about 50% of the premium despite being only 3 weeks into the 12 month term.
1 comment
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H8DodgyBusinessesSydney, NSW
Typical dodgy Insurer
Policy was cheap and so is the quality of cover. Part of pitch was you’re covered for an event during the period of cover even if the policy isn’t current yet when I called to cancel was advised am not covered if a claim was to occur for a time during the period I paid for. Yet they still keep the premium for this time.
Also they must charge a cancellation fee (that they didn’t advise me about) as I cancelled after six month and received less then half of the base premium back.
Their loss as some of my staff that had cover with them have now gone to another provider after hearing about my experience
1 comment
Sharon K.BizCover Business Insurance
Hi, we're sorry to hear you had a bad experience. We'd like to investigate this further and see what went wrong. Would you be able to email us with your details? All we'd need is your first and last n... Read more
ame as well as your policy number. Please send the information to [email protected]. Thanks. The BizCover TeamSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Easy to set up and operators are very helpful
Would have liked the option to be able to pay Quarterly on my policy the only option i had was monthly or Yearly i dont understand why quarterly is Not an option
1 comment
Sharon K.BizCover Business Insurance
Hi Adrian, these are the payment options we've always offered and seemed the most suitable for our customers. We will certainly take your feedback into account however. We're also glad you found the p... Read more
rocess easy and our sales team helpful. The BizCover Team.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BizCover Business Insurance
- Verified customer
Claire was a great consultant
Policy was great value, was easy to set up and Clare, our consultant was very patient while we tried to decide if this policy was the one we wanted. She kept in touch with us and was great on the phone.
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Review collected in partnership with BizCover Business Insurance
DhavalSydney, NSW
- 3 reviews
- Verified customer
Excellent customer service
With them from last 3 years and made Public liability claims also. Never had any issues. Customer service is the best because they understand your situation and do the right thing for you.
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Review collected in partnership with BizCover Business Insurance
Ozkan
- 2 reviews
- Verified customer
Great service
A variety of options were presented making easy to chose the best option for me. The process was simple and follow up phone call helped to clarify any points I had.
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Review collected in partnership with BizCover Business Insurance
Justin KuipersPerth, WA
- Verified customer
HASSLE FREE INSURANCE RENEWAL
I had to renew the Professional Indemnity and Public Liability cover for our business. Although we needed to change provider for one of the policies, the options were clear and easy to follow online, and the prices excellent. This is by far the simplest and least stressful way to deal with business insurance. Thank you BizCover
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Review collected in partnership with BizCover Business Insurance
Peed CustomerGreater Melbourne (Inner), VIC
- Verified customer
This online product was so easy from start to finish.
It was great to be able to select and compare which policy that applied to our business and financial needs, literally it took only minutes to set up and receive all the final paperwork.
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- Verified customer
Simple to use
The policy was easy to set up. When I had a query the call centre staff reviewed the options and I was able to validate the decision I made on line. Thanks for the support.
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Review collected in partnership with BizCover Business Insurance
Tony RobertsGreater Melbourne (Inner), VIC
- Verified customer
Fast and good value
The whole process was easy quick and solid. I would recommend to my colleagues and friends in the industry. As a consultant I want things to be fast and complete.
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Review collected in partnership with BizCover Business Insurance
- Verified customer
really good service
good value for service and easy to set up using the website. No need to call the call center as it was easy to understand. Excellent information on the website about different options.
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Review collected in partnership with BizCover Business Insurance
Dane PrichardRichmond-Tweed, NSW
- Verified customer
Great
This policy was good value and easy to organise, also very quick to get established so that I could work that day. I would reckoned it to anyone for their insurance.
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Review collected in partnership with BizCover Business Insurance
Daniel SempleGreater Melbourne (Outer), VIC
- Verified customer
Good service.
I like to keep things simple and cost effective. I am happy that I am getting the right product for me and my business for now and into the future.
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Review collected in partnership with BizCover Business Insurance
Questions & Answers
Linda Jarvisasked
Can you please tell me if you have income insurance?
1 answer
Sharon K.BizCover Business Insurance
Hi Linda, in a sense, yes. We offer Personal Accident & Illness insurance which covers you for loss of income if you were unable to work as a result of an injury or illness. The cover is generally available regardless of whether or not you sustain injury or develop an illness due to your work. Additionally we also offer Business Interruption cover which provides protection for the loss of income and increased costs of operating your business caused by a specified insured event (such as property damage or fire). If you have any further questions please feel free to email us at [email protected] or call us on 1300 920 874. Or, you could go straight to our website and get a quote for your business in a few minutes here: https://insure.bizcover.com.au/OccupationSelection/?=
Thanks,
The BizCover Team.
Kateasked
I got insurance through compare the market and paid the first month but I never received the confirmation or details of my policy. I’ve sent an email and haven’t got a response.
Can someone please send me my policy details.
1 answer
Sharon K.BizCover Business Insurance
Hi Kate, could you please email [email protected] so we can look you up in our system?
Thanks, The BizCover Team.
Annette M.asked
Hi, I have a commercial property with a shopfront attached on a main road in Laura SA 5480. We live in the home and I run a florist business from the shop front which accounts for 20% of the total space which is all under the same roof and the same address. I work the florist alone so no employees and I am open 5 hours a day 5 days a week. I also have a delivery van and need insurance of 40k contents for the home and 10 k stock for the business. I would need 20 million public liability for the shop and 10 million for the home or 30 million for the entire home and shop if necessary. I need to have building insurance in the event of a car or truck driving into the home or shop. Would you please help me as there isnt much help or common sense for small business insurance when operating from home in my experience. Regards Annette 0403220199
1 answer
Sharon K.BizCover Business Insurance
Hi Annette, thanks for your enquiry. I apologise for the delay in getting back to you. We think the best course of action is to give you a call so as to further discuss all the details here. Thank you for giving us your contact number, is there an ideal time for someone on our sales team to give you a call?
Thanks, The BizCover Team
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Sharon K.BizCover Business Insurance
Hi Chloe,
We've sent you a direct message so as to help sort this out. Thanks.
The BizCover Team.