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Bosch Home Appliances PKE645C14A
Ciri D.Belconnen 2617, ACT
very disappointing its s
we bought a PKE645C14A Bosch cooktop less than 5 years ago 1 element went about 2yrs ago and another element has gone, I made enquires and the cost of 2 elements cost $473 plus installation, its ridiculous, I am going to buy a new cooktop cheaper, not Bosch. I don't think they make this model anymore.
Purchased in May 2021 at Harvey Norman for A$530.00.
1 comment
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How disappointing - this used to be such a high end brand and so reliable.
I have had the Bosch PKE645C14A cooktop installed in my new house for 3 years and the largest element has just stopped working. The Bosch oven that was installed at the same time also had a fault 1 year ago - the cooling fan would keep running and not stop unless switched off at the mains. The minimum cost to get the cooktop repaired by Bosch will be $500. It is very disappointing that such a supposedly high end brand now appears to have more regular faults in its appliances - these products should last for at least 10 years without needing repair and a customer should have peace of mind that they have bought a great quality brand such as Bosch. The repair of one element may almost cost me half the price of buying a new cooktop.
2 comments
Bosch H.Bosch Home Appliances
Hi Corey,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch PKE645C14A Cooktop and can appreciate your disappointment.
Please contact us on 1300 369 744.
Regards, Bosch Home Australia.
Thanks - however I'm living in Queenstown, New Zealand. I had contacted your Auckland office this morning and was told about the minimum $500 cost to repair the element on the cooktop.
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I expected better from Bosch. This is just not good enough!
We bought this Bosch ceramic hotplate, PKE645C14A less than 5 years ago.
We chose Bosch because we thought it was a good brand. It was made in Germany.
There's only the two of us now, we are elderly and I don't even cook much.
Not like I overused the hotplate.
2 years ago 1 plate died and I have been managing just with 3 plates.
Now the 2nd plate has gone too, making it a bit awkward cooking a meal.
I have used various hotplates in my time but I have never come across one with such a short life span.
It would be almost cheaper to buy our food already cooked than to pay the cost of a new cooktop every few years.
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Find out how Bosch Home Appliances PKE645C14A compares to other Electric Cooktops
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Good cook top
Bought this cooktop 2 weeks ago, installed 1week ago. So far so good. Took a bit of getting used to after using a single induction hot plate for 3 months( that's how long it took me to buy a new cooktop after my old chef one gave in). I have noticed it does mark very easily. After reading other reviews I hope to purchase the cerapol ceramic cleaner tomorrow and we will see how it goes. Lay out of hot plates more practical than they look. However have discovered the 2 med/large hot plates require very large not just medium sized bottoms on your ...Read more
pots. My cheaper saucepans have a better size base than my expensive ones, that is a bit disappointing. If the base doesn't cover the entire hot plate and I mean entire you will loose heat around the base, therefore wasting energy.1 comment
Bosch H.Bosch Home Appliances
Hi Dawn,
Thanks for your review. We appreciate the feedback about your Bosch PKE645C14A Cooktop, we’re glad to hear that you’re enjoying your appliance.
If you have any future queries, please do not ... Read more
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ShelleyCanberra
How disappointing - I expected better !
Our Bosch PKE645C14A cooktop is exactly 4 years old, and the quote to repair it is more than the cost of buying a new one. Very disappointing ! This is the first time I have ever had to throw out a cooktop. This is a major appliance and should last at least 10- 15 years.
1 comment
Bosch H.Bosch Home Appliances
Hi Shelley, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch PKE645C14A Cooktop. We'd like to help you investigate, so could you pleas... Read more
e send us an email at [email protected], listing the problems you are having and quoting BSH3352 in the subject line. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
Bosch thought I was buying a product that would last
We purchased Bosch thinking good brand and it will last a long time, but we only got 5 years out of this cooktop and are very disappointed with it overall. Easily marks, hard to clean and now the element is gone in one burner (the one we use the least) and cant repair. Purchased in oct 2011
1 comment
Bosch H.Bosch Home Appliances
Hi Kay Hurst,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch PKE645C14A cooktop and can appreciate your frustration.... Read more
If we can be of any assistance to you, please feel free to contact us on 1300 369 744. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
Ali TPerth
- 4 reviews
Expensive to repair
Thinking Bosch was top of the range we purchased this model of cooktop for my daughter four years ago. No one expects things to last for ever, but surely four years is ridiculous. It will now cost more to repair the cooktop than to purchase another. The next cooktop will DEFINITELY NOT be a Bosch
1 comment
BoschHomeAUBosch Home Appliances
Hi Ali T,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch PKE645C14A / PKE645C17A Cooktop.... Read more
We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 during business hours. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
homealoneCanberra 2600, ACT
- 17 reviews
- 6 likes
This Bosch cooktop cannot last longer than 3 years, very expensive to repair.
When I bought this cooktop (PKE645C14A) 3 years ago (2 years 11 months to be accurate), I have very high expectations because a lot of ppl saying Bosch is very reliable brand. The cooktop works okay, but just about to hit the 3 years mark (warranty is 2 years), one hotplate is dead. It cost me more than $350 to have a minimum fix. Yes, minimum. According to Bosch authorised repair technician, if replacing everything "needs to be replaced", the total cost will be equal to buy a brand new one (PKE645C17A). Are you kidding? Just fix one out of fou...Read more
r hotplates, and it costs the same as a new cooktop??? I already paid the callout fee, I have no choice but to have a minimum fix (instead of paid 100 bucks with empty hand at the end). Bosch, this is your so called German technology??? I had enough. If it breaks up again, I will throw it in the bin straight away and go and buy other brands.2 comments
BoschHomeAUBosch Home Appliances
Hi Homealone,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch PKE645C14A Cooktop. ... Read more
We'd like to help you investigate, so could you please send us an email at [email protected], listing the problems you are having and quoting BSH207047 in the subject line. Please include the model number (including variant) FD and serial number in your email, any supporting photos, your contact details and a copy of your Purchase Receipt so we can investigate further. Regards, BoschHomeAuI have contacted your after sale team and filled up the customer resolution form with supporting documents. Let's see what's the response.
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FamilyManPerth
Timed failure?
Bought a small new flat just over 3 years ago and it had BOSCH PKE645C14A installed by the builder. Just over 3 years later, it's out of warranty and two elements are no longer working. It's so close in cost to have them repaired and replacing the entire cooktop that I may as well replace it, but it won't be with a Bosch.....
1 comment
BoschHomeAUBosch Home Appliances
Hi FamilyMan,
Thanks for your review, we really appreciate your feedback. We're sorry to hear that you're having issues with your Bosch PKE645C14A / PKE645C17A Cooktop.... Read more
We'd like to help you investigate, so could you please send us an email at [email protected], listing the problems you are having and quoting BSH205923 in the subject line, or call our After Sales Support team on 1300 369 744 during business hours. Please include the model number (including variant) FD and serial number in your email, any supporting photos, your contact details and a copy of your Purchase Receipt so we can investigate further. Regards, BoschHomeAuSimilar opinion? Write a review on ieatwords.com.au!
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Bosch H.Bosch Home Appliances
Hi Ciri,
Regards, Bosch Home AustraliaThanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your __.
We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you.... Read more