Bosch WAY32540AU Questions & Answers

Hi Corey,
Thanks for the question regarding your Bosch WAY32540AU.
This model has an 8kg limit on the cottons and allergy plus programs.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

Hi Aloha,
We're sorry to hear that you're having issues with your 14 year old washing machine. If you're definitely selecting a cold wash (pressing the button beneath the temperature display), a service call would be needed to determine the cause of the problem. We'd like to help, if you contact us on 1300 369 744 we can help arrange a service call for you.
Regards,
Bosch Home Australia

Hi Barbara,
Thanks for the question regarding your Bosch Washing Machine, depending on where you purchased your appliance, determines who installs this, as your retailer may arrange an installer. If you require an service agent to install your appliance, Bosch have a number of service agents available Australia wide. Feel free to contact us on 1300 369 744 to arrange a service agent for installation.
Regards, Bosch Home Australia

Hi Gillian,
Thanks for the question regarding your Bosch WAY32540AU.
It is supposed to be connected to cold water only. The temperature controls alter the temperature the appliance heats the water to.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

Hi Gibbsy,
Thanks for the question regarding your Bosch WAY32540AU.
This appliance is designed to be connected to cold water only and the system cannot be adjusted to cope with other types of water. Unless it is changed to cold water there may be issues with your appliance that will not be covered under a warranty.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

Hi Susan H,
Thank you for your questions.
Please contact us on 1300 369 744.
Regards, Bosch Home Australia

Hi Ciara D,
Thanks for the question regarding your Bosch WAY32540AU Washing machine.
Please contact us on 1300 369 744.
Regards, Bosch Home Australia

Hi Ratsgone,
Thanks for the question regarding your Bosch WAY32540AU washing machine.
Please refer to your manual (Detergent Drawer). The middle compartment is where the softener is placed.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

Hi Gary,
Thanks for the question regarding your Bosch WAY32540AU washing machine.
Each wash cycles depends on the fabric and how soiled the clothes are. Please refer to you manual on pages 23-25 on our programme overview.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

Hi Hoshi F,
Thanks for the question regarding your Bosch WAY32540AU washing machine.
Unfortunately you are unable to detach the aquastop from the inlet house.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
.

Hi stevenhenry196085,
Thanks for the question regarding the Bosch WAY32540AU. Our washing machines do heat the water during the cycle. The machine only comes with a cold water inlet hose when installing.
If you need any more information, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

Hi FaithEllen,
Thanks for the question regarding your Bosch WAY32540AU washing machine
Please refer to your manual on page 27. Depending on the programme, you can use the programme settings to adjust the washing process even more efficiently
to your items of washing. You are able to adjust the spin speed in programme setting. Please note that changing the spin speed may result in increasing the duration of the cycle.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

Hi Kirsty,
Thanks for the question regarding your Bosch WAY32540AU washing machine.
Please contact us on 1300 369 744 to assist further.
Regards, Bosch Home Australia

Hi Donna, thanks for your question.
It has been found with front load washing machines across the market that towels can be found to be flat and hard to the touch. The wash quality in a front loader is of a very high standard and the high spin speed can cause the problem.

To solve this problem we would suggest a few things:

1. Reduce the amount of detergent in the wash, so for a full load of towels, only use a quarter of a scoop or cap. Overdosing detergent will also cause hard stiff clothes, not just towels.

2. Make sure you use front loading only powder.

3. Reduce the spin speed on the cycle to about 700 - 800 as a higher spin will squash the pile on the towel as they hit the drum.

4. When the towels are taken out of the machine, give them a good shake to fluff up the pile again before you put them on the line.

5. Try not to leave the towels in direct sunlight on the line as this can scorch the fibre and make the towels even harder.

6. If you have a Dryer at home, you can try putting them on a low temperature for a few minutes and that should bring them back to life.

These suggestions should improve the quality of the wash for your towels and there should be no need to use fabric softener.
Regards, Bosch Home Australia.

Hi Aussidingo,
Thanks for your question regarding your washing machine.
It sounds like there may be an issue with the door latch and you may require a service.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.

Hi Jen W, thanks for your question. If the door is not opening after the cycle has finished you can use to emergency release, this will get your clothes out of the appliance while you wait for a service technician. You can find full instructions on how to use the emergency release in the appliance user manual. It's located at the far bottom right hand corner of the appliance. If you have any future queries, please feel free to call us on 1300 369 744.
Regards, Bosch Home Australia.

Hi Amanda G, thanks for your question. The water heats internally to the set temperature. Regards, Bosch Home Australia.

Hi Jenny,
Thanks for your question regarding your Bosch WAY325420AU Washing Machine.
The quick cycle is a cold wash, if you change the temperature this will also increase the cycle time.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.

Hi M Tina,
Thanks for your question regarding your Bosch WAY32540AU Washing Machine.
The spin speeds for each cycle are automatically set as per the program, there is no option for a 1000rpm on the mix cycle.
If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.