I am very disappointed with this product. Not long after the warranty ran out the machine started stopping and the sensor light would come on. I would clean it but it would still happen. I took it to a service department, had it repaired which cost almost $300. Just over 12 months later it is having the same problem.
It is not worth the cost to have repaired again so will just get rid of it.

Bought the Bosch Athlet Zoo'o Pro Animal vacuum cleaner about a year ago. Worst electrical product I've ever bought. Battery lasted barely 9 months and the thing couldn't even suck up typical household crumbs due to a clear design flaw with the head, where you give it a tap after switching off and all the crap collected in the head falls on the floor. Terrible product. Bosch should stick to whatever it is they do best. Not sure what that is, but it's not vacuum cleaners.

Ive had the same problem with my vacuum cleaner - I rang Bosch - after cleaning all the filters - completely wiping it out thoroughly- only to be told (we arent aware of the problem) heres a service place to take it too - when spending the amount of money I did on it - I would expect it to last more than 12 months- and the service I received when enquiring about it was terrible- Im really disappointed and upset

Have owned this for about 4 years, there much that is really good, rubbish enters directly into the collection chamber which is unobstructed unlike my previous Dyson. But same problem as everyone else, it keeps stooping to “ clean”, pressurised air for keyboards works but is expensive. Really Bosch, this is very poor and replacement filters are prohibitively expensive.

The first year worked perfectly, then suddenly the power cord would only pull out to half of its length Now the self cleaning function goes off every 60 seconds. It does this 3 times before the light goes red permanently and it doesn’t work anymore. This is after I’ve followed all the trouble shooting suggestions. For the price I paid I expected a longer life expectancy.

Sent back within a year of purchase. Kept self cleaning instead of working even after washing the filter cartridge with warm water. Bosch replaced it with a new filter.
On my third year now and replaced my hose for $80
When it self cleans too much I scrub the cartridge with a brush with soapy hot water and soak it over night .
It’s too heavy and hard to maneuvre around corners .

Terrible experience with this vacuum. I paid a lot of money thinking I'd be trouble free for years. Not even a year in the machine has been in twice for repair. The filters you can't remove get clogged. ...even the ones you can remove to clean yourself (not easy in itself) are a nuisance as you have to wait 24hrs for them to dry. I also don't like self retractable power cord.

For an expensive cleaner designed for pets I expected it to function better. It is designed with a self cleaning filter in it ( if it gets a bit blocked the cleaner self cleans) that sounds like a great idea right. Well at first i could not fault this vacuum or the service I had on a replacement piece that didnt work from day dot. But now I can only vacuum an area of about 2 sq m before it self cleans itself or I have to clean it with an air compressor. This is very frustrating. The filter can be replaced at a cost of $80 which is rather costly considering the price of the vacuum and really bosch does the whole drum need to be added cant you just sell the filter? I have only had my vacuum a bit over 12 months and paid over 700 for it.

So happy with this purchase...no need to break your back...it is easy to use and so affordable. You can use it indoors on carpet and straight to floor boards or tiles no need to change brush it also detaches from base to use easily in cars. I highly recommend it.

From the time I got this i have got electric shocks from the hose, The filter gets stuck when it tries to rotate to the pint it now does not work - a replacement is $250!

The head internal roller brush gets jammed too easily.

It loses suction too quick, the self clean attempt is poor and is too often performed that is gets really annoying.

I wish I took in back to the store after the first time used.

It is heavy, bulky and difficult to use day to day.

DO NOT BUY THIS PRODUCT

Not happy not even a year old and the sensor keeps going on, lid doesn't shut properly, turbo head won't spin and sucking keeps going up and down can hear it one minute next minute you can't cleaned numerous times still won't fix problem. I am using it on tiles, carpet and hard floors. Was told best vacuum out waste of money. Purchased from Harvey Norman won't trust them again.

I thought this vacuum was amazing when I purchased it a few years ago. It then started with the red sensor every time I vacuumed whether it was tiles or carpet, most times it wouldn't even click back over to the blue light again and I would have to turn it completely off to get it started again. Not very happy at all considering the amount I paid for it

Have been meaning to write this for a while- Was talked out of buying a Dyson and bought this instead. If you love vacuuming the same spot numerous times to pick up one small piece of fluff or you want a vacuum that is so heavy and awkward, this vacuum is for you. It won't pick up anything on our carpet on a medium setting and to put it on a high setting requires me to have a body builders muscles to push it. I don't dare use it now that I'm pregnant as it's so heavy and awkward I'm afraid it will send me into early labor. I have owned cheap Kmart vacuums that are better than this.

FANTASTIC when not stopping in self clean mode.
This WAS the most amazing vacuum I had bought. Much better than my previous two Dyson cleaners however despite constantly cleaning the filters and emptying it goes into self clean mode very regularly and then stops. Unfortunately it has become not fit for purpose as i cannot vacuum one room without it going into self clean 3-4 times before stopping completely. I hope Bosch can help get this sorted so I can return to praising the machine.