Size perfect, delivery took a little longer but was ok, very happy with transaction overall. I found the site easy to navigate and the shoes were exactly what I ordered

It was easy to navigate and easily found shoesI wanted. Very good range of products. I am very satisfied with products and services I have received Thank you. Be happy to continue using using you and have told others also.

I have now made several purchases, each was a pleasant experience, will continue to buy. Always quality products and great service. Great prices and much variety for the whole family

A long 20 day wait to receive delivery (ordered 27 Dec 2022) not as advertised, but finally received as ordered and in perfect condition. Received potential dispatch date, when made phone call to follow up after 14 days

So excited to receive shoes on sale, look great, feel great. Great range available especially for the wide width shoe. Can't wait for the winter shoes to become available to browse.

Always looking at the site for bargain priced shoes. Passed the info on to friends as well. ....postage is prompt always looking for free post and Brand house Direct delivers

Useful facility this is. It is a good service. Costly returns. It is often better to try on the shoes instore. I have had several pairs I have had to give to charity.

I ordered a pair of shoes on 14 December and still have not received them on 15 January. No communication at all from them by 6 Jan, so I phoned on 6 January, which at least prompted them to finally send me a receipt for the $72 of my money that they have had since 14 Dec. Tried to phone them today, 15/01/20, went to message bank, which is full so could not even leave a message. If I don't receive my shoes in the next couple of days, I will be demanding my money back.

Product Review. HA! HA! HA! Have to receive a product to review it. Advertise items they probably don't have. Bad customer service. If you can get through to them. Phone goes to a message saying you can't leave a message because message bank is full. Finally got onto the online chat & told order is now being dispatched. Funny that when I contact I get told that. Still nothing stating that item is being dispatched. LIES, and more LIES. They must think customers are stupid. First & last time I will be buying from them. Buyers beware!!! Do not waste your time & money!!!!!

Very easy website to negotiate.Arrived in the expected time. Perfect fit and the orthoheal makes it very comfortable to wear. Only concern is the material toe part. I wonder how long it will last.

Buying from Instagram is sometimes fraught with anxiety as to whether it is going to be worth it. Buying from Brand House Direct certainly was. The transaction was easy, communication was good and we had the shoes in no time. Thank you

9 days after ordering and nothing been shipped. Made contact and was told very busy from a sale. Not Impressed with after sales comminucation. Nothing on website saying there are delays with orders. Don't buy if you want your goods sooner rather than later...

The website was easy to navigate and it has a wide range of shoes? Placed an order on Saturday 4th January, 2020 and I haven’t received any information about it . Has it been shipped or not ??? No email replies from Brand House Direct

Note similar post on google review - mine wouldn't load there.
Ordered 2 Jan (same day as other post)
9 Jan i rang to inquire, since there was no dispatch, and they advertise 1-4 days.
the 1300 number sent me to a disconnected number with a FULL message bank. my stress levels went through the roof. The landline number listed, also disconnected.
So, i thought i'd been scammed.
Eventually got a chat line, no apologies, she??? thought 9 Jan minus 7 Jan = 4 days.
Got boots today (11 days). Rubbish, rubbish

Great prices and quick delivery ...plus they keep you updated on your order...easy to order and look for what you need...the price for skechers work shoes was terrific..I'd shop with brand house direct again

Ordered shoes last Thursday and have had NO updates since then. I tried calling multiple times, but there’s no answer. My order number is #301035. Would be great to hear back from you.

"i knew what i wanted; bright yellow gold lace-ups and they were exactly that! and comfortable to boot!
they are beautiful! thank you so much! will shop for emerald green ones next time!"
Sandre

Not received my order as yet. Almost 2 weeks!!!! Would be good to receive my order in a more timely manner. I will think twice about ordering any thing else.

Paid 6.1.20. Ordered has still not even been processed, today is the 13.1.20. I have emailed, I have rang. No answer. It takes you to a message bank and says"message bank is full". Terrible service, actually no service.