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Reviews

3.9

92 reviews
5
(50)
4
(13)
3
(9)
2
(7)
1
(13)
  • Build Quality
    4.7 (9)
  • Value for Money
    4.3 (8)
  • Ease of Use
    4.8 (9)
  • Cleaning & Maintenance
    4.1 (9)
  • Noise Level
    4.0 (9)
  • Bread Quality & Consistency
    4.4 (8)
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Reviewer Photos & Videos

Disappointing

published

The collapsible paddle has never collapsed although it tries but that just means it rips more out of the bottom on the loaf. It's a couple of years old and now won't mix all the ingredients properly. There is so much play in the spindle and the paddle is very worn. I have probably made 150 loaves with it with varying success. Breville not interested in any complaints.



Breville After Sales Service

published

I will no longer buy a Breville product even though they have had some good products over the years BUT their After Sales Service is PATHETIC, they even make you feel like a liar when you report a problem.
Simply put a product is only as good as the back up that comes with it, in this department Breville FAILS dismally & has done for many years. I speak with the experience of receiving the same stand offish & often rude attitude on four separate occasions regarding three products, it's just NOT good enough, speaking as an engineer there are other product manufacturers with products just as good if not better with FAR better after sales service.

Date PurchasedMay 2014
1 comment
Breville
BrevilleBreville

Hi Gra_Sim - thanks for your comments. They'll be flagged with the team.

jrxau

jrxauMelbourne

  • 9 reviews

Great Bread Maker!

published

I received mine as a birthday present 6 months ago and I love it!
Probably bake a loaf a week on average and each one has been a great success from the staple yummy wholemeal seeded to delicious fruit loaves and savoury creations. Easy to use and clean. Only niggle is the paddle is very lose on the spindle and looks like it is designed to fail eventually. The "Light bulb Conspiracy" strikes again...

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Bob

BobGippsland, VIC

  • 6 reviews

Breville Bread Maker BBM800 Can somebody help please

published

Today I attempted to make my first loaf of bread.



Have the same issue as Daniel mentioned. The collapsible paddle won’t stay upright. Surely I don’t have to pack ingredients around the paddle to keep it upright. I’m also wondering how the machine will manage to keep the paddle upright and then flip it down when necessary during the baking process.
I’m not baking my first loaf today, will throw ingredients out until this issue is resolved.

Can anyway help. Please.

Bob

3 comments
Bob
Bob
Bob
Bob
Bob
Bob
jt02

jt02australia

  • 8 reviews

Poor quality product, with poor quality customer service!

published
Haley

HaleyFremantle

Very happy with this product

published

Making bread using flours like banana flour, kamut, spelt, with no issues, although with non-wheat based flours, the bread is probably ready before the random internet recipes say it is. Really nice for me to learn how to make doughs with ease, or even bake a cake using the bake setting, which is new for me. Happy with this product.

1 comment
Breville
Naomi S.Breville

Thanks for the great review Haley!

Daniel

DanielSouth East Queensland, QLD

  • 26 reviews

Not sure yet.

published

Disappointed with Purchase

published
Donna

Donna

  • 2 reviews

Fantastic !

published

Yum yum yum - bread is cooked to perfection, crusty crust and soft inside. Definitely a winner in our house. I had purchased a cheaper Breville first and it was terrible, Appliances Online were awesome when I complained and they were happy to refund and I then purchased the more expensive model from them, spend a little extra and it will be well worth it if you love perfect home made bread.

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Luddite

LudditeGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Love my Breville bread maker

published

Mine is 10 years old! Obviously it's predecessor many times removed. It's paid for itself well and truly and makes superb breads and different types of dough. I love the freshness of the resulting products and being independent from what's on offer in the shops. The bread maker's reliability and durability encouraged me to stick with Breville products and they haven't let me down yet.
Quiet, great results every time, and the dough rises an ideal three times (just the best according to my naturopath) - a real partner in the kitchen.
I like my loaves a bit crus tier so I finish cooking them in the oven for an extra 15-20 minutes.

Are bread machines good value

published
I want to be a Happy Cam

I want to be a Happy CamSydney Surrounds, NSW

  • 5 reviews

Love this appliance!

published
di222

di222AU

  • 3 reviews

Excellent and versatile machine.

published
Gugo

GugoMelbourne

  • 3 reviews
  • 3 likes

Dissappointing

published

The breadmaker bowl and paddle have very "gentle" coating and got worn and scratched after few uses. Called the customer support and was told the bowl and paddle are not covered with the warranty. They offered me to buy a new bowl and paddle for about the half price I paid for the whole brand new breadmaker.

The "warranty" does not cover a half of the breadmaker

amanda

amandaperth

disappointed

published

This is my third Breville bread maker. Had the custom pro for two weeks & the light doesn't work. Also very 'clunky' sounding. Breville don't want to know, told me to return it to Myer. They have none in stock & don't know when they will. Next stop Consumer Protection. Why cant I buy an appliance that is built to perform any more.

1 comment
JAID
JAID
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Robina Algie

Robina AlgieWollongong

  • 2 reviews
  • 2 likes

Very efficient machine producing excellent finished product using Laucke premixes

published
yeahyeah789

yeahyeah789Brisbane

  • 2 reviews

Awesome machine!

published
1 comment
Ellsyd
Ellsyd
SAGAM

SAGAMSydney, NSW

  • 13 reviews
  • 1 like

Best bread maker I have used but does not last

published

We have had this bread maker for nearly two years only and we use it constantly but is is now having serious trouble. At first it worked perfectly but now it is making some really loud noises and is not cooking the bread as well as it did originally. We find it best to start the cycle with the stirring arm in the upright position or otherwise it does not mix the bread as it does not stand up on the correct cycle during kneading. At the end of the third kneading we remove the Kneading stirring arm to avoid the bread being damaged. I expect and expensive bread maker like this to last longer than 2 years.........
Settings can be set up to your requirements, not fully Auto
Does not last

1 comment
SAGAM
SAGAM

So it finally died and to be honest i could not find a better alternative so i bought another.

Matthew

Matthew

  • 5 reviews
  • 10 likes

Good

published

So far so good. It makes bread.

Not sure if anyone else has noticed this, but water interacting with the stainless steel causes streaking very easily.

I found some recipes make the bread too dry. The cheaper model below this one has recipes that are not included in the premium model for some reason.

Almost every loaf I have made so far has been lopsided when I am pretty sure done everything exactly as recipe says to do.

I wish the loaf pan & paddles were dishwasher safe.
Reliable. Good looking.
Water causes streak marks easily. Expensive. Not dishwasher safe. Recipe book errors & lack of recipes. Lopsided loafs.

snow leopard

snow leopardMELBOURNE

  • 13 reviews
  • 9 likes

Excellent machine

published

Before I bought this machine I had read a few reviews. Now I've had it for about 3 months and I have to say this is one of my best investments. I've made different types of bread. However, I find the recipe needs adjustment, esp the classic sourdough. It needs more water. And also, after 3 months of use the machine now produces a squeaking noise when kneading the dough. I'm not sure if the paddle needs replacement. But all in all, great machine
easy to use, makes good bread
bulky, expensive

2 comments
eCurio sity
eCurio sity
snow leopard
snow leopard

Hi, eCurio sity, No, not yet. I'll probably ring Breville sometime this week.

See all Breville The Custom Loaf Pro BBM800 reviews

Questions & Answers

Piers

Piersasked

How do I get the crust to brown?

1 answer
marba
marba

You have a custom pro machine. It is programmable. Read your book. Your programme selection dial can be turned anticlockwise and here you can start your very own set of programs. Select all the parameters that are in the program that you like that you are happy with, change just one at a time. Perhaps raise the baking temp 4- 5 degrees, or extend the baking time 5-10 minutes. But don’t do both at the one time.

Ida M.

Ida M.asked

I am getting a - - - H message. The machine has not been used for little over a week and has not been used intensively. Even put it in a room with a/c (live in a hot weather). Yet still get the message and can’t get it to work. Any help?

2 answers
Paddomike
Paddomike

I would suggest that this is a job for a Breville repair centre. Sounds like a faulty sensor. I have had that message before but only when trying to put a new loaf on before giving the machine time to cool.

Ida M.
Ida M.

Thanks!

Jack M.

Jack M.asked

How do you get a decent colour on the top of the loaf? Mine always comes pale and looking uncooked.

7 answers
Paddomike
Paddomike

Check that the crust setting is set to dark perhaps.

Jack M.
Jack M.

Sure is, doesn't make any difference

Clare
Clare

Mine is doing the same? Light top and dark sides? Super annoying. Any suggestions? It’s on dark setting

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