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Worst defective product ever
Bought a complete set of white Breville products for a house. This was including the microwave within 12 months paint interior was peeling and on the door, it's Rusty and vibrates loudly. We also have a toaster that lights up spontaneously but we now need to ensure it switched off at the PowerPoint as it seems dangerous and a kettle which was very expensive that just boils continuously. I recommend everybody stay away from Breville products. This complete set was very expensive and would never ever buy another Breville product. The customer service is terrible for an Australian company.
Purchased in January 2021 for A$450.00.
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HelenaMelbourne
- 7 reviews
- 4 likes
Good microwave
I like this microwave, I have a lot of Breville products so it only seemed right to get a microwave to fit in
This microwave works well, it reheats so what more do you need lol
It has options that help make popcorn and defrost etc etc
I recommend this
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Bigdog51SYDNEY
- 7 reviews
- 5 likes
Dead
Gorgeous looking machine in white with steel handle, quick touch controls were great. Still have original box, great looking box!
Light bulb died first 3 months, neither BIG W nor Breville could assist, BIG W version said to be not supported by Breville. Tried to take it back but don't sell that look anymore at BIG W, just cheaper looking Breville product which is cheaper to buy anyway. Put up with it for the look which matched kitchen well.
Rotating glass plate scraped floor of microwave after 3-4 months, I padded that so it sat up higher an...Read more
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Find out how Breville Quick Touch BMO634 compares to other Microwaves
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Shawna WoodsCanberra
- 13 reviews
Breville Does it Again!
Bought this from the Good Guys when it was on special, The knob feature is intuitive and very easy to use.It comes with many smart touch buttons to choose & quickly program for your daily usage. I have always had Breville products and never had any issues with them, and this is no exception!
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James TMetropolitan Adelaide, SA
- 15 reviews
Not what I wanted
I have owned this microwave for a while now and it's not really the best one I have ever owned. I find that when cooking it tends to over heat everything yet some how the center is still cold. Over all the cooking quality is just average. As for the operation of it... Well that's quite easy but could be easier.
I would also like to point out after a few months it has become increasingly louder and the turntable tends to jerk a bit
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- Quick Touch BMO634
- Verified purchase
Terrible microwave, stay away!
I purchased the BM0634 microwave from Myer 12months and one week as it started to show signs of malfunction. The unit still worked but would stop midway through a cooking cycle and shut down. I reduced my cooking to warming cereal in the morning as 1min was all it could handle. After ringing Myer they told me that there was nothing they could do as the warranty had expired. We kept using the unit in a reduced capacity until today when it blew the fuss and stopped for good.
I decided to ring Breville customer care (by this stage the unit is 18m...Read more
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K_NSunshine coast
- 6 reviews
- 1 like
Meh.
It was an okay size. It worked fine but did not last very long. My last microwave cost me $30 from kmart and lasted me five years. This one only lasted just over one year. Disappointing considering I spent the extra cash to get a fancier one. A lesson learned.
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Kat
- 4 reviews
I like this one
This one i bought this year feb. i think this one did a good job at my home. So i am ok with giving five star for this staff. But i think the price can be better anyway actually. Haha.so i will Hopefully it will be last one of mine.
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Waste of money
I also have one of these, only bought it because it was red.
It heats food fine but it will wake the neighbors.......
I work in hospitality and have seen dozens of brands both cheap and expensive. i would NEVER purchase a Breville again. I wish I had returned it within the 12 months. A piece of junk.
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Find out how Breville Quick Touch BMO634 compares to other Microwaves
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SothereyougoAustralian Capital Territory
- 20 reviews
- 13 likes
Roaring rustbucket
I bought the Cranberry one a few years ago, and paid too much just because I wanted a red one, and at the time there were no other red ones; plus it was a good-looking thing and what could go wrong with a simple microwave, right? Big mistake. It roars like a Fokker 50 prop taking off and in an 'open-plan' house, that's a very bad thing. I put padding around the sides to dampen the vibrations, but it didn't make much difference. I also had the oft-cited problem of the timer dial jumping directly from 2 minutes to over 20 with just a gentle t...Read more
wist. But the last straw was the inside lining starting to rust off in chunks - never seen that before in a microwave. This is only my third one since they first appeared, but it hasn't lasted a quarter of the time of its (much cheaper) predecessors. As far as I can tell, it has heated things up OK, but I'm not what you'd call a demanding user - most of the buttons remain untouched on mine. Unfortunately, I can't find my receipt, so I'll just have to write it off as a loss and steer clear of these ones in future.Similar opinion? Write a review on ieatwords.com.au!
- Quick Touch BMO634
- Verified purchase
Kaput just after warranty expired
This seems to be a common theme with this microwave. It sounded like an aeroplane to begin with, then about a week after the 12 month warranty expired, it got quieter and quieter and then stopped working. I honestly do not expect to buy a microwave every year. The last, a Panasonic lasted for 7. Not good enough Breville.
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Amart
- 2 reviews
- 3 likes
Unreliable and not worth the money
This microwave looks great, was simple to use and I liked it but unfortunately it stopped heating when it was just over a year old and out of warranty. It's not worth the money for a years use and our next microwave will hopefully be a more reliable brand than Breville.
1 comment
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alloyds
- 2 reviews
- 2 likes
Magnetron failure
We love this microwave (especially the way the Cranberry model looks). Unfortunately it failed just after the (paltry) 1 year warranty was up. I took it to a authorised service centre and they got it work again. However, just a few days later it failed again. Took it back, fixed again. 1 hour after getting it home it failed yet again - apparently the magnetron must be shorting. Too expensive to fix. Very unhappy with the quality of this appliance.
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King AdsAU
Paint inside peeled away
i bought this microwave as my wife loves red. i dont use much but the wife never complained, it seems to work alright but after like a year the inside paint is peeling away. I thought my kids put something in there to cause it but i am reading a lot of reviews with people that have had the same problem, i will be ringing up the company and demanding a new one & i will not take no for an answer... these massive companies think we are a joke but they will see.....
2 comments
BrevilleBreville
Hi King Ads - you can reach customer service on 1300 139 798 or [email protected]. Thanks, the Breville team
u know about 3 months ago after the peeling thing happened that same spot where it was peeling blew up i contacted Breville & they did eventually send me a new one but not befor the lady held my new o... Read more
ne back when i told her i needed it asap for my kids and general use but still i waited & later found out that she held it back till they picked up the old one and twice i waited home for the people pickin up the old microwave that i told her they could have it back but i told her to pick it up from my house after i recieved new one, she stopped me from getting new one till i sent her new one[why would i want the one that exploded whilst my wife n kid were near it on the inside] and wait as here is the kicker... months later & 6 phone calls later i had to get rid of it i will try find the pick n post it [but again i did recieve a brand new one back that so far seems to b working fine but so did the 1st one for a while so time will tell all that headache for pickin up the old exploded one & they never got it] u know to see what went wrong to try prevent it from happening again so that is y i decided to post what happened finally they didnt care HOW COULD THEY NOT WANT TO TEST THE FAULTY EXPLODING MICROWAVE mmmmmSimilar opinion? Write a review on ieatwords.com.au!
My disappointment bubbles over like the bubbling cavity paint
I bought this supposedly 'superior' microwave 2 years ago. This is only my 3rd microwave in 34 years of marriage. It replaced the 2 Sharp Carousels that had served me well for about 15 years each. I like most of the functions the Breville offers, but I am aghast that the internal paint has blistered and begun peeling away. I have not changed my microwave habits so cannot blame lack of cleaning or maintenance. I found the Breville Customer Care line to be most unhelpful. They did not have this model on their system as discontinue - so knew no...Read more
thing. The operator said they were unable to offer any technical advice as to why this has occurred / is it safe to use with the metal exposed/ could I buy cavity paint. He could only direct me to a Breville repairer 1000km away (none in my Regional city). I phoned the repairer, as suggested, who was astounded that the internal paint had blistered in only 2 years. The repairer said this was something he had occasionally seen, but only in microwaves about 10 years old. Unfortunately he did not sell a safe internal paint. At least I now know not to buy another Breville product in this regional city..Similar opinion? Write a review on ieatwords.com.au!
Find out how Breville Quick Touch BMO634 compares to other Microwaves
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The worst quality
The quality is really bad! When I bought it 2 years ago, it was the most expensive one among other brands, the sales told me it's the best one! But it's really not as what you would expected, it doesn't work suddenly without any clue! I would not purchase any stuff in this brand any more!
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Ester SandovalAuckland
- Quick Touch BMO634
- Verified purchase
Very very dissapointed at this very low quality product
I bought this expensive microwave because I was informed that it was the best microwave in the market and will last long. For me quality is the most important thing and I did not care that it was the most expensive microwave in the store because I was told it will last years and years. After I bought it my family and I went away for few months on holiday to our home country. I left the microwave in the storage place in the original package. We came back in May 2015 and then was when I started to use the microwave for the first time in May 15. F...Read more
rom the beginning never work really well. Never heated thing properly but yesterday stopped working suddendly at all . Does not heat or do anything at all. I cannot believe this after the breville disclaimer saying that their products are top quality. Im very very disappointed and i will advise everyone I know to never buy brevilles products and I will never buy you products again. What a shame1 comment
BrevilleBreville
Hi Ester - please contact Breville NZ customer service on 0800 273 845 or [email protected] for advice. Thanks, the Breville Australia team
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Melbourne_3000Greater Melbourne (Inner), VIC
- 62 reviews
- 2 likes
Breville leading the way
The designers and engineers are doing a great job at Breville.
I have purchased two of the previous model and was pleased with those however, this recent upgraded version is truly outstanding for features and cooking ability.
Food is cooked more even, popcorn in the bag actually pops where the previous model many kernels did not.
The panel just inside the door hides more functions.
The cooking temperature can actually be adjusted during cooking rather than stopping and re-setting.
It melts chocolate and butter to perfection, heats baked be...Read more
5 comments
This seems to be a 5 star review of the BM0634 based the marketing material on the Breville website. All the food items you mention (chocolate, butter, baked beans, popcorn) are straight from the mark... Read more
eting material. Do you even own this item? Why did you bother? I'd really like some reviews from actual owners if possible.I am sorry if my review gave you the impression I do not own the BM0634.
I exchanged one of my previous models for this new model at Myer due to a slight panel fault during the w/tee period. (see my Myer review)
ok thanks for the update. Sorry for the mistake - I just thought it was odd that the foods you mentioned were exactly the ones that are in the video on the breville web site. I guess you need to rerat... Read more
e the 5 star BMO300 in your other review due to the fault developing within a year.Similar opinion? Write a review on ieatwords.com.au!
EMCGS81
- 3 reviews
Dual faulty units.
Bought this Microwave (BM0634) in White from our local Good Guys (Ipswich, QLD) as I liked the look and functions of it. Unpacked it, and tested a few of the functions. was very happy with the outcome. However, when we tried the child lock function (one of the main reasons why we bought it), after the screen light had turned off it would intermittently beep for no reason.
We called Breville, and was told it was a faulty unit and to return it to the purchase store.
We handed that one in and got another one. Took it home, hooked it up and the ...Read more
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GreenmanGarfileld Vic.
- 2 reviews
Should I try a third?
Needed the Cranberry colour to match our other appliance's. First one made operating noise that could be heard outside the house, plus bad vibration. Replaced, now one cannot get accurate time adjustment. Example 5:10, jumps to 5:30 every time. Also sometime jumps to 8-9 minutes for no reason.
1 comment
After much phone talk about merchantable product and fit for use, it was swapped for another brand at the same price. Now Life is Good in our kitchen and we are happy. Thanks and good one Harvey
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Questions & Answers
poigleownerasked
I purchased a Breville BMO735 microwave oven last month and have a problem with the time dial. It jumps from under 2 minutes to some random higher number when I turn the dial. Am I doing something wrong or is it a fault and should I return it to the shop where I bought it?
1 answer
BrevilleBreville
Hi Poigleowner - customer service can assist with your enquiry. Please call 1300 139 798. Thanks, the Breville team
GrizzBear89asked
When I put the microwave on child lock it beeps every few minutes, just one loud beep. Can this be fixed or do I just have to unlock it all the time?
1 answer
BrevilleBreville
Hi GrizzBear89 - please contact customer service on 1300 139 798 - as your machine will need to be adjusted by a service agent. Thanks, the Breville team
Faezeh.fazelasked
Hi guys
I just want to know if this product can grill or not?
Thanks
1 answer
Sharon L.Breville
This particular microwave does not grill but if you can wait another month a new model BMO700BSS will be available in-store and this model includes a grill
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BrevilleBreville
Hi Amart - please contact us on 1300 139 798 if you would like contact details for a service agent. Thanks, the Breville team