Terrible company to deal with when seeking warranty claim. They refuse to help, don't reply, find excuses not to honor warranty claims and are usually just rude. Would never purchase through this company ever again!

We bought in total 18 of these stainless steel outdoor wall lights. From multiple wall lights the stainless steel shows rust marks and we after only a few years have replaced half of the lamps due to failed LED's
Very disappointed with this product

Bought this from Aldi. Had my electrician come and install. Downloaded app and paired ok. I was excited! That night i went to show my partner how it worked, and there was no connection to the app, and no sensor working. We've tried multiple reinstalls and other troubleshooting. I just think the wifi bit on it is toast. A waste of time and money. The light cant be manually overridden without the app and wifi. Dont bother or buy. Aldi rubbish

Have been using the smart downlights. Good quality light, with a wide range of colours and choice of whites. Can be setup with voice control. However there are a few software issues, where sometimes the light does not fully turn off - only decreases the brightness. You need to turn the light back on, then off for light to turn off.

I am an electrical contractor building a house and wrestling with how “smart” to make it. Have purchased a few products to trial and found them to be quite good thus far. Not sure if I will use any voice commands though convenient, it creeps me out a little.
It would be good if there was an iPad app so things could be a little more centrally controlled
The key for any company is getting that first device in so the standard is set and more equipment follows
I will report back when I have tested more but thus far have found the downlight and bulb are working well

My late father purchased a fan for us Dec 2018. It was subsequently installed (while we were away as a suprise) in July 2022. The light randomly turns on all hours of the night. I have tried to get someone from warranty team to help but because I can't ask him from 6 foot under WHO installed it and don't know what he did with receipt they don't care.

Between these smart likes and Alexa, I can rarely get them to function as desired. Simple commands through Alexa work 50% of the time. Even using the direct through the app doesn’t always work

No air flow, was a waste of money, my suggestion to any looking for a ceiling fan stay away from this brand. poor performance. i purchased two and going for a refund on the other one.

Installed 11 new brilliant Temptest fans into new house 3 years ago.
3 fans now just go slow even on high speed-useless
Lodged warranty claim online as required and to date NO return communication at all.
Disappointing.
Paid for new fans out of own pocket- AVOID

I recently purchased three WiFi A60 LED SMART globes and noticed that the app that you need to install to control the globes shows your WiFi password in plain text.

I've attached a screenshot of their response.

If they can't this security right it makes me worry about giving them the password to my WiFi in the first-place. Who knows what other security issues that don't care about?

Poor product quality, terrible customer service. They don't reply to emails or calls. After weeks when they finally do, they blame installation. Please avoid for your own sanity and $$$. Wish I had read the reviews before purchasing. All the company does is say, please email us to try and restore their social media imagine. Brilliant Smart, we have called you, you don't want to listen unfortunately. Thays why we are writing a review to help innocent people.

Purchase two top shelf Avator Fans, just shy of $1000. They seem cheap and nasty, rattling away at pretty much all speeds, louder than TV. Ive had cheap fans before, this is worse! Contacted warranty mid Jan, still waiting for a response, Had enough, going for refund and making some formal complaints to retailer, fair trading and about to go to QCAT as a major failure.

Never again!

I got a ceiling fan with LED light from bunnings but when i turn the light switch off the LED ligh doesn't get off properly and still glowing!!! I talked to my electrician he said bad quality led light!!

Had to have many ceiling fan/lights replaced (clicking and rattling noises) after just 2 weeks in new house. Company who built house told us we had to lodge warranty claim directly to Brilliant Lighting. Very poor communication from their warranty staff (particularly John Young) Had to chase up many times.
Have now had some fans replaced 3 times and still same problems. Contacted Fair Trading who said they have had many complaints about this company and directed us to lodge formal complaint with them

Brought a piper ceiling fan, Loved the stylish look of it. Fan works great, but we have a constant glowing light even when turned off.. Rang the company and was sent some new capacitors. No diagram of where they go. Capacitors have been fitted and the light still glows..

Looks Good easy to install, But junk so many problems trying to get it to connect to phone app, after an hour I had to manually connect to it, after searching the internet for answers. The videos on there site don't help and out dated.
Anyway after I got it going the sensor is junk. I have it set to high and it has problems picking up people walking around.
So stay clear of this product.
I'm going to return it.