Easy to obtain a quote, very competitive and certainly a lot better than my previous company who hiked their rates by a massive 22 percent in one hit, hopefully that will not happen next year

Have just joined budget direct I feel my policy suits my needs and good value. I have not made a claim and hope I never have to so no comment on claims.

Good value, an very easy to set up
Immediate cover offered
No claim lodged

1 -2 months this is a new company that I didn’t previously know about

Thank you very much

A good value policy..we have only been with Budget a direct for 1 month ..we started a claim online only yesterday and have had no response yet .the process was easy to follow

Easy, all done on my phone on the ferry. Straight forward and a great experience. Great value for money. I moved from NRMA and will move my car insurance from AAMI

Was a great coverage for what I was looking for excellent help form the person helping me choice I’ve only been with the company for only 1 month very happy

After a few attempts of speaking to someone - finally spoke to someone who was able to tell me that as we had a discount on policy last year we couldn’t this year ( been a customer for 6 years ) stated that the new customer discount for both policies were 30% off and this had already been applied hahaha - imagine how much it would have been increased then - we are good customers who pay on time and I will be taking my business elsewhere ! Poor communication form service team as well online and returning phone calls !

The online quote was $980pa and included disclosure of 1 claim ~ 5 years ago. Quoted $980. On accepting the quote they added $307 for updating claim was 1 broken window 5-6ya. I asked what would have kept the premium at $980.... Nothing. Wow! They tell me they’ll forward my complaint to senior management but admitted quotes are always increased when you put in the details. What a waste of time. Rename?? Budget InDirect!

Went online this morning to get a quote on household and contents insurance . Enered my postcode, message was, will only provide quotes for cover starting from the 4 March. Disgraceful.

They will find a way not to cover the damage, they are fantastic at taking your money, yet horrible at backing you up.

Do not hire this mob of cowboys, not worth it!

30% increase ($1260 to $1620) where I have made no claims in a year. It's a sneaky increase, and they put you on another 12 month contract. I can take the 30% increase, or I can take the 12 month contract extension, but not both.

Budget Direct are increasing my house and content insurance by 30%. Nothing has changed for this to happen. No claims made either. They can’t give me any valid reason or explanation. Has this happened to anyone else?

Budget insurance solutions teams are too slow. They lies over and over for any process. Absolutely Disgusting service. They are less than 1 STAR SERVICE. Forget about AAMI, NRMA. I couldn't even compare them with Woolworths, Coles, Bingle and Progressive Insurance. They are super delay for any process. If they even offer you any discount gift card and other offered DO NOT take them. Any Claim processed are disgusting and Don't even Follow their own guidelines. So, be aware and careful with Budget Direct Insurance.. If you have policy with them. I strongly recommend you to cancel the policy and Switch with others . Thank You All.

It was very easy to get quote online 24 x 7. As I am in W.A. And I had not heard of this company before - I did some research and Money Magazine awards an reviews reassured me that this is a legitimate company with low premiums. I was given all the policy information in a simple English format and fully understood the cover and T&Cs.

Purchased on highly competitive price and very good reputation of Budget Direct after checking comparison with other insurers and Budget Direct web site. My previous insurer had increased premium substantually and my saving was around $800 a year by changing to Budget Direct.

I felt if was good value and very easy to set up now I have an insurance I can afford I have only been with this insurance company for a month or so

Renewed by insurance with Budget Direct as you are easy to deal with! I did look around but found you prices very competitive and thought the service is always better

My policy ended up more expensive than my previous insurer. If I had known this, I would not have moved from QBE. I am hoping my premium goes down in 2020 substantially or I will be going back to ABe

I have been with Budget Direct for many years for my car insurance have had 1 claim & it was fixed quickly! Now l also have contents insurance, easy to set up & very friendly & helpful