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SueMGoulburn Valley, VIC
This is perfect
I have been with Budget Direct for many years for my car insurance have had 1 claim & it was fixed quickly! Now l also have contents insurance, easy to set up & very friendly & helpful
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MadeleineMetropolitan Adelaide, SA
Very good value.
We used Budget Direct because it was much cheaper than SGIC. The assessment tool used to value our property was helpful and realistic. We are looking forward to a long relationship with Budget Direct. We have never made a claim in 50 years of home ownership, so feel we are now paying the right premium at last.
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So easy
Great value and so easy to set up, giving lots of options throughout to add extras with your insurance plan. Made a saving of over $400 switching to budget direct.
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Find out how Budget Direct Home & Contents Insurance compares to other Home and Contents Insurance
Know better, choose better.
John PMurray Mallee, SA
Glad to become part of your family.
Signing was pain free and simple thanks to the helpful team at budget direct. Good plan at a great price. Hope to be here for the foreseeable future
Thank you budget direct.
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GlenKilmore, Vic
- 3 reviews
Excellent offer on home & contents
Excellent value for product
First time with Budget
Excellent service great cover
We will recommend to others
We recommend you discuss options and apply on line to save on premium costs
Easy to deal with
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Di McPhersonSouth-Eastern Region, NSW
Meets my needs
Budget insurance was very easy to set up and all of our needs were met and pricing was very reasonable and I dealt with a very professional sales person
Rang other insurance companies and they were unable to fit our insurance
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PotsyNortheast, VIC
- 2 reviews
Happy with policy
New customer I have never had a claim. The only person I spoke to was very helpful and made it easy to follow what I needed to know and also helped me set up payments
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Rachael TaylorCentral Highlands and Goldfields, VIC
Great service
Fast and very easy to follow when getting a policy online . Was the cheapest for what we need and one of the few big companies that would insure our area. Five star rating
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Quick, easy and affordable
Policy was easy to set up online, affordable and the best value for money compared to other policies I investigated. Have used Budget Direct for another policy and had no problems.
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Find out how Budget Direct Home & Contents Insurance compares to other Home and Contents Insurance
Know better, choose better.
Reasonable_userGreater Melbourne (Outer), VIC
- 4 reviews
Affordable insurance
Insurance selected from the internet available information. I did review the T&C, but were written by specialised people....I gave up and purchased the insurance solely on cost grounds, knowing that somewhere there are exclusions that cancel the payment anyway. They are not charity. It was quick to pay and get over it! That's it.
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Marius
- 2 reviews
Great policy
The policy met all my requirements for building cover at a competitive price. I have not needed to make a claim so after service on the policy has not tested.
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bboomerAU
You wouldn't underinsured me would you
Easy operation and cost all good. With Such a high value item you should not need to worry that what you insure is actually covered by the insurer but you do
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Great customer service!
Found the website very user friendly. I was able to apply and complete my purchase online. The product information was very good and easy to understand what cover I had purchased. This made it easy to compare my cover and quote with other providers. I couldnt find anyone who could provide the cover I needed for anywhere near the quote budget direct gave me.
Saved about $3,500 annually!
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MerrilynSouth East Queensland, QLD
Very Competitive Policy!
Good Value Policy - easy to set-up Online!
Changed over from another insurer - due to this policy being a better product. Got more coverage for less money. Highly recommend this insurance company.
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Blood OrangeGreater Melbourne (Inner), VIC
Think you have home insurance but it's actually void
The only true value of an insurance policy is when you make a claim. There are lots of positive reviews here about this company, mainly based on the ease of getting a policy or the cost. The reality of Budget Direct is that the questions that you answer online are ambiguous and deceptive, potentially leaving you uninsured. Don't confuse ease of getting a policy with how a company will behave once you truly need them.
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Find out how Budget Direct Home & Contents Insurance compares to other Home and Contents Insurance
Know better, choose better.
JimmyGreater Melbourne (Metropolitan), VIC
Great at taking your money. Terrible when you need to make a claim
We bought a house recently and took out home insurance with budget direct. The house was burgled and stripped of its copper piping in the kitchen, bathroom and laundry. Budget direct cancelled our policy because we have an fibro cement sheet roof?! They left us stranded with an unliveable house and abandoned us when we needed them most. The online platform does not even have the option of ticking fibro cement sheet roof. Yet they will insurance a house with asbestos on the exterior walls. Absolute rip off. No amount of discount is worth the st...Read more
ress they create by cancelling your policy! November 24th 2022 Update: Worst insurance company in Australia Had a home insurance policy. Made a claim. They rejected it by finding a loophole. You ticked the wrong box on the website. Cheap but whats the point of having insurance with a company that refuses to pay for legitimate claims? Might as well not have insurance than have it with a company like Budget DirectSimilar opinion? Write a review on ieatwords.com.au!
Good value
This year I changed to Budget as it offered the same cover for less premium. In addition the excess was slightly lower.
Their website made the switch easy and their helpline quickly cleared potential hurdles
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Matt
- 2 reviews
Fast, easy and value for money.
Easy to setup to get a quote and definitely cheaper compared to other competitors with good value on the policy. First time to purchase insurance with Budget Direct and hope to continue.
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Victor VillanuevaSydney, NSW
Bargain price compared to others
Pricing was good, excess was reasonable. website was easy to navigate. Pdf of PD sent via email quickly. Overall I can't complain. Easy to get quote and in the end the pricing was good enough to change
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Time for change to better deal!
Saved around $400 on premium I was paying to previous company, for similar cover. Already had car cover with Budget, one total claim due to hail damage well settled. Helpful advice on phone re house and contents.
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Questions & Answers
Mark Sasked
Hi Jimmy,
I'm both sorry and surprised to hear that your claim was rejected as described.
If I'm understanding your review correctly, Budget Direct has denied a claim for theft and vandalism based on your roof being of a different material to the one you declared? If so they are likely in violation of section 54 of the Insurance Contract Act.
In case you haven't already, you can have your claim reviewed by:
1) lodging a complaint with the insurer's internal dispute resolution service. If that fails -
2) escalate by complaining to the Australian Financial Complaints Authority.
It may also be worth getting legal advice.
Let us know how you get on.
Userasked
( From reading the comments on this site, I am concerned about going with Budget for House and Contents insurance which we pay annually - sounds like they just think they can draw on your account for the next years renewal cost. )
I am also awaiting your answer...
6 answers
Two days since my question was asked on the same subject.
Surely someone can give us some information re Budget Direct renewal procedures- particularly a representative from Budget Direct.
no they send out the renewal notice first which tells you your new price and the date it will be deducted
Was talking to them on the phone few days ago and they do have a''auto renewal system '' which you can opt out of BUT MAKE SURE you ask for it if and when you purchase the insurance
MONTROSEasked
From reading the comments re renewals:
- do Budget Direct automatically try to charge your annual cost from your account?
- or do they send out renewal documents advising the new renewal prices and you then choose if you wish to renew?
From reading the comments on this site, I am concerned about going with Budget for House and Contents insurance which we pay annually - sounds like they just think they can draw on your account for the next years renewal cost.
3 answers
no they give you a few weeks notice of your new premium being deducted and the price
Thanks for your reply.
This was the only major issue that we had with changing to Budget Direct and suspect this may be an issue if you pay monthly. As we pay annually we hope this will not happen without prior notification.
It was interesting to see that someone else had the same question. Hopefully, there will be confirmation on this site from Budget Direct regarding the renewal process.
Hi i replied to someone else on this issue just a little while ago .Should help
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