Reviewer Photos & Videos
IrmaSydney Surrounds, NSW
always best advice and help
Doesn’t matter if I call or order over the net always friendly and helpful got even told if I get the bigger pack I save money not many people do that anymore.The goods arrive very quickly Max likes all brands except black hawk for reasons unknown???Your prices are very good and we don’t have to carry big lots around not so you g anymore hahah.carry on guys we are very happy with you.Regards Mrs.Huber
1 comment
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LovetheNetAustralian Capital Territory
- 9 reviews
- 1 like
Unbeatable
Prices are amazing, super speedy postage, excellent customer service. Their website is easy to negotiate with a wide range of products and I will definitely be a return customer. Many, many thanks!
1 comment
Michael C.Budget Pet Products
Hi,
Thank you so much for your 5-star review!... Read more
Kind regards, BPP TeamSimilar opinion? Write a review on ieatwords.com.au!
BinaGippsland, VIC
Excellent customer service!
Good customer service means a lot to me, and when I phoned Budget Pet Products to inquire about the expiry date of a product, I received excellent and prompt service.
1 comment
Michael C.Budget Pet Products
Hi Binda,
Thank you so much for taking the time to share your experience with Budget Pet Products.... Read more
Your review reaffirms the hard work we put in every day. So thanks for your kind words! Kind regards, BPP Team.Similar opinion? Write a review on ieatwords.com.au!
GlennisAlbury
- 3 reviews
Online special offers
You bring in the buyers, both new and old, when you offer special deals and extra discounts. Excellent customer service, very helpful and resourceful. Keep up this please. Well done!
1 comment
Michael C.Budget Pet Products
Hi Glennis,
Thank you so much for taking the time to share your experience with Budget Pet Products.... Read more
Your review reaffirms the hard work we put in every day to ensure our customers have the best possible experience. Thank you for your kind words! Kind regards, BPP Team.Similar opinion? Write a review on ieatwords.com.au!
ONEHOTSHOTSydney, NSW
Cheapest prices
Best prices fantastic customer service they go above and beyond.. would def use them again. Only one issue which is beyobd there control living in rural nsw the courier company fastways always has problems delivering here even from descriptive instructions
1 comment
Michael C.Budget Pet Products
Hi,
Thank you so much for taking the time to share your experience with Budget Pet Products.... Read more
Your review reaffirms the hard work we put in every day. So thanks for your kind words! Kind regards, BPP Team.Similar opinion? Write a review on ieatwords.com.au!
Darryl P.Greater Melbourne (Inner), VIC
- 3 reviews
Lost Order
Placed order and it was not delivered. The company feels once it is put in the post it is the end of their responsibility! Two weeks. Still waiting. Poor service
2 comments
Michael C.Budget Pet Products
Hi Darryl,
Thank you for taking the time to write your review.... Read more
I am sorry that this was not a good experience. It's definitely not the service that we want you or any of our customers to have. We would love to investigate further if you could please contact our customer service team on 1300 155 666 along with your order number. They will be able to look into this for you. Kind regards, BPP Team.I can only restate at the time I contacted the company I receive insufficient assistance beyond stating my delivery had been posted.
I don’t see the point in contacting the company again to be reminded of this!
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JanSouth East Queensland, QLD
excellent site
Great range of stock, site is very easy to navigate, orders processed quickly and prices are very competitive, very happy with the service. Customer service is friendly and helpful as well.
1 comment
Michael C.Budget Pet Products
Hi Jan,
We appreciate you taking the time to share your experience with Budget Pet Products. We have a culture of constant improvement and feedback like yours helps us shape the way we do things.... Read more
Have a pawsome day. Kind Regards BPP Team.Similar opinion? Write a review on ieatwords.com.au!
MarcRichmond-Tweed, NSW
Good online shop
Easy to use Aussie site with fair prices. The free delivery over a certain amount is a nice bonus. Much cheaper than some other sites for the particular item I purchased
1 comment
Michael C.Budget Pet Products
Hi Marc,
Thank you for your lovely review. We appreciate you taking the time to share your experience with Budget Pet Products and we can't begin to tell you how glad we are that you have experienced our affordable prices.... Read more
Thanks again, BPP Team.Similar opinion? Write a review on ieatwords.com.au!
FrazeSouth East Queensland, QLD
- 2 reviews
Excellent Service and Rapid Delivery
Been purchasing online from Budget Pets for many years and they even surpassed my previous high opinion of their service over the New Year period;was looking after our son's Samoyed female dog, being picked up the weekend after New Year. She needed a bath (as they always do). Had a rush of blood to get some shampoo; ordered New Year's Eve ( late) not really expecting to get it before the weekend over this period. Sure enough on returning from the dog walk with our dog a German Shepherd and the Samoyed was pleasantly surprised to find the large parcel (ordered a 15kg Royal Canin bag as well) behind our gate as requested early Friday morning. Great work!!
1 comment
Michael C.Budget Pet Products
Hi Fraze,
We appreciate you taking the time to share your experience with Budget Pet Products and we can't begin to tell you how glad we are that you have experienced our speedy delivery service.... Read more
Thanks again, BPP Team.Similar opinion? Write a review on ieatwords.com.au!
Beach DogsSouth East Queensland, QLD
- 2 reviews
Great Range of Products
I was impressed with the wide range of products Budget Pet Products stock. Normally I would have to go to 2-3 different pet shops to complete my order. Thank you
1 comment
Michael C.Budget Pet Products
Hi,
Thank you so much for taking the time to share your experience with Budget Pet Products.... Read more
We are thrilled that you loved your experience; we consider customer experience and satisfaction a priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to your next Budget Pet Products experience. Kind Regards, BPP Team.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
What a waste of time and effort
Placed order received confirmation email only to receive a call 2 days later my card had been flagged but customer service said they had their money already!!!!!!
She then said i can pay another transation and email the amount
What A Scam Wonder how long before i get my money back
Web site said orders placed before 11am will be shipped that day another Lie
Im going back to PET CIRCLE where im treated like a customer
Would recommend PET CIRCLE any one wanting to buy pet products on line with ease of transation
1 comment
Michael C.Budget Pet Products
Hi Andrew,
Thank you for taking the time to share your experience with Budget Pet Products.... Read more
Our customer's safety when shopping online is a number one priority for us and we do have a number of security measures in place. I am very sorry to hear that you were unsatisfied with your experience, we would be happy to investigate this further if you could please contact us on 1300 155 666 along with your order number, we can discuss further on the phone. Kind regards, BPP Team.Similar opinion? Write a review on ieatwords.com.au!
bwareovmeGreater Melbourne (Outer), VIC
- 4 reviews
If you can wait months this is for you
Their courier service is terrible, so buying pet food and medicine is regrettable, since all dispatch from QLD, it just takes few weeks to get into another states,
Prefer my local pet store with price matching service !!
1 comment
Michael C.Budget Pet Products
Hi,
Thank you for taking the time to share your experience with Budget Pet Products, I am very sorry to hear of your unsatisfactory experience. We would love to investigate this further if you could ... Read more
please contact us on 1300 155 666 along with your order number, we will investigate and resolve this for you.Similar opinion? Write a review on ieatwords.com.au!
Ky F.
- 2 reviews
cant un-subscribe
they said i could cancel at anytime but they have made it very very difficult, $40 a month and the easiest way to stop it was to contact my bank.
do not subscribe to any other there monthly products!
1 comment
Michael C.Budget Pet Products
Hi,
Thank you for taking the time to share your experience with Budget Pet Products, I am very sorry to hear of your unsatisfactory experience. We would love to investigate this further if you could ... Read more
please contact us on 1300 155 666 along with your order number, we will investigate and resolve this for you.Similar opinion? Write a review on ieatwords.com.au!
SusyPerth, WA
the longest wait time to receive an order & no response to email follow-up
Placed order 6th December.... STILL WAITING and they reckon it'll be 24th Christmas Eve before I receive and that's not guaranteed. I order all my pet products online and Budget Pet charges postage and takes 3 times as long (4 days before an order is dispatched!) then they say another 10 days for post - blame AusPost! Not like Pet Circle who are very quick and efficient plus great prices... sorry but going back to what I know.
1 comment
Michael C.Budget Pet Products
Hi Susy can you please privately message us your order ID so we can look into this further for you.
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dottybSydney Surrounds, NSW
Great Service
impressed with the very fast Delivery of my Satiety Dog Food and great communication from Budget Pet products online store will definitely buy again and would highly recommend this store
1 comment
Michael C.Budget Pet Products
Thanks for taking the time to leave a paw-some review! We are so happy you enjoy our fast shipping service and communication :) Licks x
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Always fast.
Been buying here for some time, I have Never been unsatisfied, it is always fast.
I buy worming for dogs and cats, and Ragdool dry food. I CAN ONLY RECOMEND THEM.
1 comment
Michael C.Budget Pet Products
Thanks Lene for taking the time to leave such a great review! We are so happy we are able to provide your pets with premium products at affordable prices. Licks x
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LynetteMid North Coast, NSW
- 7 reviews
Excellent Prompt Service and Prices
I highly recommend Budget Pet Products online store. My delivery was
prompt and the products I purchased and the prices are the best I have found.
Thank you for an easy pleasant transaction.
1 comment
Michael C.Budget Pet Products
Thanks for taking the time to leave such a great review! We are so happy we are eable to provide your fur babies with affordable prices :). Licks x
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PhilGreater Melbourne (Outer), VIC
- Online store
- Verified customer
Great products and prices
Great products and prices. Free delivery is a bonus and always prompt. Their app is brilliant as well. Return customer over and over as they cant be beaten on price or range.
1 comment
Michael C.Budget Pet Products
Thanks Phil for taking the time to leave such a great review! We are so happy you love our app and enjoy our affordable pricing :) Licks x
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Pippa
- 8 reviews
Professional, Fast Delivery, Quality Products
I shop online every few months . Budget Pet Products are budget friendly, have regular sales are fast and efficient . Highly recommend trying this business as you will not be disappointed
1 comment
Michael C.Budget Pet Products
Thanks Pippa for taking the time to leave such a great review! We are so happy we are able to provide your pets with premium products at affordable prices. Licks x
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Amazing customer service and the best prices.
Just the best customer service.
Hey team. After calling to advise the courier had not left the food, as per the delivery instructions, I called up and your wonderful team sorted this all out. Food was delivered today and pups are happy. And I can't say enough how much I value the exceptional customer service your team has always provided me. It means the world. Thank you so much. Jessie, Muppet & Bear. @muppetandbear
1 comment
Michael C.Budget Pet Products
Thanks Jessie for taking the time to leave such a great review! We are so happy we are able to provide you with paw-some customer service :) Licks x
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Questions & Answers
Deniseasked
What are your delivery charges please
Megasked
Do you do afterpay
2 answers
Hi you would have to ask Budget Pet Products as I am only a customer they usually have a list of payment options at their checkout or maybe just message them
Michael C.Budget Pet Products
Hi Meg we don't sorry but we do offer Zip Pay which is an alternative and offers the same payment instalments
Dixieasked
How much is diet chickenAdvance dog food large size?
1 answer
Michael C.Budget Pet Products
Hi Dixie, thanks for your message! The pricing on Advance Chicken is dependent on the size of bag you are after :) You can see our entire Advance range here: https://www.budgetpetproducts.com.au/new/search/advance/
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Michael C.Budget Pet Products
Hi Irma,
Thank you so much for your 5-star review!... Read more
I am glad to hear that you are enjoying our services! Kind regards, BPP Team