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5 questions from our users

Denise

Deniseasked

What are your delivery charges please



1 answer
Denise
Denise

Once again
What are your delivery charges please


Meg

Megasked

Online store

Do you do afterpay

2 answers
dottyb
dottyb

Hi you would have to ask Budget Pet Products as I am only a customer they usually have a list of payment options at their checkout or maybe just message them

Budget Pet Products
Michael C.Budget Pet Products

Hi Meg we don't sorry but we do offer Zip Pay which is an alternative and offers the same payment instalments




Dixie

Dixieasked

How much is diet chickenAdvance dog food large size?

1 answer
Budget Pet Products
Michael C.Budget Pet Products

Hi Dixie, thanks for your message! The pricing on Advance Chicken is dependent on the size of bag you are after :) You can see our entire Advance range here: https://www.budgetpetproducts.com.au/new/search/advance/


Lynn

Lynnasked

Hi.

Is there a problem with the website?
I wanted to order some cat food, but the website doesn't work.
It was fine yesterday, but today there seems to be a problem.



Thanks.

1 answer
Budget Pet Products
Michael C.Budget Pet Products

Hi Lynn, thanks for your message. Our website seems to be working fine on our end, have you tried refreshing your browser? If you're still experiencing issues, please feel free to contact our Customer Service Team on 1300 155 666 weekdays between 9am - 5pm (AEST) and they'll happily put through your order or answer any questions you may have :)


Reviewer

Reviewerasked

Are their products genuine? Eg. Revolution for cats? How can you check this?

2 answers
Dans dog
Dans dog

When purchasing flea, tick or worm treatments in Australia, please be sure to check that there is an APVMA (Australian Pesticides and Veterinary Medicines Authority) registration number or if an item is exempt from this registration number, make sure, please, that the manufacturer has an Australian Customer Service contact number. Always contact the retailer directly to know exactly who you are dealing with. A reputable retailer will be very forthcoming with information so if you are spending hard earned $$ on your much loved pet, call your retailer to know your pet product provider.

Budget Pet Products
Michael C.Budget Pet Products

Thanks Dan, that is correct.
All of our products are 100% genuine and you can find our APVMA number on all of our flea, tick & worming product descriptions.
Any further concerns, please feel free to contact our customer service team on 1300 155 666 between 9am - 5pm (QLD Standard Time Zone).


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