Burns for Blinds (page 4 of 10)

Shop service was helpful and very good
On-site measure as on time and easy
Timeframe to when it would be ready was good and the Installer was fantastic on time and did a fantastic job we were very pleased with this work

Very good installation service. Very good & helpful show room service. Very pleased with our new roller blinds and shutters thank you

Lee and Josh were very polite, particular about washing hands before handing curtains and cleaned up before leaving, happy to recommend them to anyone.

Would never recommend! They were 14 days over due with making them and then when it came time to install they cancelled on we twice! When they arrived they complained how long it took them to get here! Once installed the sliding doors are flimsy, don’t shut properly. I had to run out after the installer to come back and fix the door that he knew wouldn’t close properly. Their lack of competence and communication (ie; only calling the customer once and when the customer calls back they have no idea what the call was about)! Do yourself a favour and buy through a competent company

Love the blind although disappointed that controls weren't as stated and requested on my signed order. Installer was great and arrived early.

The store service was very friendly and helpful. Good range, quality. Installation was super quick, convenient time and friendly service.

It's easy not to look past Burns for Blinds, their adverts are plastered on TV, you'd be forgiven for considering them a recognized SA name.

Beyond the marketing and lovely sounding sales people, it's a completely dysfunctional, uncoordinated and broken organisation to say the least. From the time you sign that contract, the customer service is completely non existent - and that's not an understatement!

I moved into a new house with no window coverings, and asked for a quote on both blinds & plantation shutters depending on what I could fit w...

Excellent, professional service from all the staff that we dealt with. Blinds were installed with minimum of fuss.
Great quality of blinds.

The shutters were installed efficiently and with a smile. They look great.
The service provided from choice of product to installation was been great so far.
Blinds to be installed shortly.

I started with the order in Feb 2021...it is now Nov 2021 & my order has now been finished. From the start I should have read the reviews and STAYED AWAY. There are too many instances to list here of how many times they scheduled someone to come & I got the excuse "the installer is away sick" or they tell you when they are available and made it very difficult to work in with my schedule. They cancelled a simple install on part of the order 3 x weeks in a row until I spat my dummy & refused to reschedule a 3rd time. The sales team - fantastic...the operational team - abysmal. Calls not returned and incorrect information supplied.
Do yourself a favour and take a WIDE BIRTH AND DO NOT - I REPEAT - DO NOT use this company !!!!!!!!!!

Installation of blinds and curtains was professional and timely great service.
Installer happy to rectify the supply of incorrect coloured curtains
Looking forward to seeing the correct colour in- situ shortly

Very good wonderful service efficient and prompt. Friendly installers. Installed on a Sunday which was appreciated. Good result for us.

Thank you so much Adam for the installation of our new roller blinds. Great job, you were so very pleasant and friendly and even took our old blinds away for us. Great Service.

Burns for blinds were easy to deal with and helped us choose the right awning for our needs with no pressure. The installer Adam was on time, friendly, efficient and explained how to best use the blind. Would highly recommend.
The awning was little more expensive than I thought however it appears well made compared to some.

Found the men who installed my blind very polite and respectful to my property, and worked quickly and thoroughly making this service a really great service

We had installers from burns for blinds come out 4 times to try install one blind, with each time a part missing and the job not being able to be completed. Vinny who was our final installer was great to deal with and finished off the blind for us finally.

Service at the start was great.

Let's just say first install was in May 2021 and I'm still waiting and its October 26th 2021.

No end of installers not showing up and when they do they forget tracks or blinds. When they finally get the things they forgotten it turns out blinds were incorrectly measured and had to be sent back and re-made taking a further few months. Turns out no one put in the new measurements and forgot to order the new blinds so I'm still waiting.....

To add to this now the blind is ready I have to go through the terrible ...

The blind over the sliding door and front window were too long, had the issue reviewed by Burns for Blind and when the service person came out he just raised each vertical - so simple to fix. The blind over the sliding door the cord to open them was hanging down. Was asked if I wanted it fixed to the wall and I advise no but didn't understand the cord would hang down and they must be attached to the wall. Why was I asked if I wanted it done. The old verticals had a weight - I was not advise they don't come with weights now. Issues that could have been alleviated if installed properly eg length and not asked about fitting to the wall.

Don't bother with this company.
We had our windows measured by Bruno.
We got a phone call stating what day and time the installation would be and they would call the day before installation day to confirm. They never called the day before and we rang them and no answer and no call back. Husband took the day off of work to have the blinds installed and they never turned up. They eventually called on the day saying the installer was 'sick' and would come the following week. Husband lost a day of work for nothing and Burns for Blinds kept makin...

Hercules is the man came to measure my windows. It was all fine but he promised me to send me a quote on the day, but 3 weeks has passed, I heard nothing from him. Called several times, finally he called me back and told me he had send it and would resend it. I believed him, but another 2 weeks passed, I keep checking both my emails every day. Guess what ? Nothing. I feel they don’t have much about me as a customer. Maybe they just have too many customers so they don’t really care. Anyway, i definitely not going back to them.

Burns for Blinds have just opened an outlet on Sturt Road Seacombe Gardens, across from Marion Shopping Centre. I took that opportunity to replace blinds in my kitchen. This was 15 minutes to measure twice, 15 minutes to install, and every aspect of the work done and finished within 4 weeks (allowing time to manufacture). Perfect response, and great blinds.

Extremely satisfied with my blind installation, very professional. The installation clean and the installer completed the job quickly. 5 star rating from me.

Lee arrived on time as stated. Very courteous and did a good job installing our sliding shutters. Job well done

We had a quote for three screen doors. The man who quoted was great but all down hill from there . They called to say they were installing the doors and to pay the balance. When installation came a week later . The installer arrived at 8 am and found the doors had scratches on them and only had two doors not three . I received a call from the manager who offered numerous excuses as to why the third door hadn’t turned up . A second appt was made to install the doors . This time only one door was given to the installer., no communication s...

Satisfied with all aspects of the process Dan did a good job with the instal would use this company again