Those people complaining about the service - I don't believe you. I bought a second hand treadmill yesterday, got onto the Cardiotech website this morning to see if I could find a user manual. A little chat box opened up with Sean asking if he could help. I told him the story, he asked for my email address and within 2 minutes I had the instruction manual in my inbox. Can't get better service than that. Cheers Mike

Purchased massage chair from cardiotech.com.au over 12 months ago. I was hesitant buying online without trying it out first but all my fears were gone once I used it - amazing massage and so many options. Delivery guy didn't just dump it - he set it up and then ran through how to use it. One year down the track and the novelty hasn't worn off - it still get's daily use from all the family. My wife is a nurse and uses it after every night shift without fail before bed time. No hesitation in recommending the chair and Cardiotech's service.

When you try to sell it second hand, the company try their best to discourage potential buyers. It's a very big investment to have no resale value, eg if you get injured and can no longer run. Pm me if you want screenshots of Cardiotech communicating with potential buyers, I can't figure out how to attach it to the review.

Bought a new treadmill. Has problems . So organised to go to showroom on saturday and no one was there

Hi.
I have lost the safety key for my Cardiotech breakfree treadmill, can I get a replacement one?
It wont work without it.

Got both of my machines fixed by cardiotech on the 8th day which was out of warranty. Labour Charge to come home and fix was $125. Replacement upper wire was $45 and power switch $10.

I emailed this company in order to rent a Treadmill and was told to send all my details to a PO box in Brisbane which I immediately did. After waiting three weeks heard nothing so contacted a very rude sales person [Name Removed] who could not be bothered with my inquiry or finding out if my information had been received kept telling me did I have a tracking number yah right a tracking number for a letter don't think so then tells he would not know that he has not posted a letter in ten years great help mate.

I had a problem with my treadmill and spoke to phone support and had a bad experience. I called the sales team and within 2 hours Brandon the CEO contacted me and within 24 hours of that call my machines are totally fixed and working. Thanks for renewing my faith

Excellent store! Very good prices. I will definitely recommend if you require new or second home exercise equipment and suggest you go to CardioTech first!

I was sold a machine that was contraindicated to my health condition - [name removed] was rude and condescending. Never ever will I deal with this company again. I even went back to where I was duped and gave my same list of conditions and was again attempted to be sold the same machine. Preying on the vulnerable.

I decided to not go through with order and asked them nicely to cancel application to certegy but when I emailed I got a response asking why when I told them I have brought one of a friend i was told that they can offer me one at a discount price and that I should purchase only from them! I felt they were way to pushy and something just didn't seem right! Still waiting for them to cancel application with certegy, although certegy are aware of situation and they are looking further into it! Will not be recommending this company to anyone!!!

Trying to get tech to ring me for the past week. Fuse holder keeps snapping off. The plastic holder is not suitable due to the vibrating nature of the machine. Really like the machine but for the price it has to be reliable.

Using the CV12 vibrating machine every day I now look forward to my exercise regime daily because I can see the results and feel the difference throughout my body and with my increased energy levels. Thank you .

My x9 is very noisy and squeaks when I walk and run on it. Very annoying! Called service a few times and still waiting on a technician to look at it.

Well where do I start with cardio tech.
I purchased a massage chair and a treadmill!
Was so excited and happy till delivery day within an hour of the chair being delivered it was faulty.
Took them 3 times to come fix.
Ended up with a new chair because head tech couldn't fix without pulling it right into pieces in a workshop which they don't even stock BUT he confirmed the chair was diff FAULTY.

This is the first machine I have bought from this company and I am in love with it! I use it everyday because it's easy & it suits my busy lifestyle.
The customer service I received before & after I purchased the machine has been fantastic - James from Browns Plains has been so helpful for all enquiries. He even gave some great feedback & advice as to how I could use the machine to get better results - Thanks James!

I've owned my treadmill over a year and it's worth every cent I paid. I love it. I use it at least five times a week and it hasn't missed a beat.
Thumbs up from me! :)

My CardioTech treadmill worked yesterday but not today....... What is the warranty on these things? This treadmill would be under 6 months I think!!! I am worried as I am very remote!