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Emma J.Metropolitan Adelaide, SA
never again. ever. i'd rather swim to the islands.
Couldnt go to 4 of our 5 islands. 2 were replaced but we recieved miniscule compensation for the itinerary changes. we did not pay to spend 10 of 12 days on the boat.
Customer service was awful in every situation we encountered. They lost a cake we'd ordered to the restaurant for a mates birthday one night and the restaurant staff told me it must be my fault. spoke to every boss we could get our hands on. it was their fault. But they just aren't in it to help the customers out.
EVERYTHING was a rip off. The incessant 'fun' vibe gets stale and annoying after 10 minutes. Need a bigger adults area. club was bad. food was even worse, almost never served hot.
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RossGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
Not worth it. Shady business practices.
Booked a 12 day cruise for 2 adults and a 21 month old departing Melb and going to Pacific Islands.
After boarding the ship we were told we wouldn't be able to visit any of the islands in New Caledonia apart from Noumea (capital city) due to Coronavirus. We were told we would instead go to Port Vila (capital city of Vanuatu). Bad start.
At least we still had Mystery Island to go to. Nah, that got cancelled due to rough waters (which crew were aware of before we departed). Instead we would go to Santo.
So we have gone from 5 days on tropic...Read more
al islands to 1 day on Santo, 1.5 days in Port Vila and 1 day in Noumea. Not whatsoever what we signed up for. I get that weather happens and Coronavirus is out of your control but you already knew that we wouldn't be going to the islands we had paid to go to ahead of time. Offer a refund, that should be your cost of operating in this environment, not the consumers. Day 2 on the ship, 100km winds, 5m waves and all the pools are closed. Great. Day 3 same.
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Lol bittenHobart, TAS
- 12 reviews
Currently of a Cruise no peace or quiet
Currently on a South Pacific cruise our cabin on deck 8 being kept awake as music thumps down through the 80's Rock party on Lido deck 9. Its now 12:40 am and there is no escaping the thumping loud drumming music.
Its our first shore day tommorrow and even with earplugs in I cannot kerp the noise out to get to sleep. We paid for rest and relaxation yet between noisy neighbours and thumping loud deck parties thats the joke of the day to which my response is not laughter... Dont do it too yourself.
Crew in general otherwise lovely but peace and rest are limited options in this current experience....
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KathySydney, NSW
- 2 reviews
Poor value for money
We paid premium for a 12 night Christmas cruise. In all we had a good time but we both come back sick. The sore throat, high fever, cough etc started on the 2nd week on board.
The positives:
Friendly staff, the destination, beautiful tropical islands. The people you meet on the cruise.
The negatives:
Lack of hygiene in buffet, long queues at the buffet esp if you want to use the toaster. Sides bar was a salmonella breading ground. Plastic cups not dried, perfect breathing ground for bacteria. Sticky tables, long queues at breakfast. Only pl...Read more
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daisy88Darling Downs, QLD
- 2 reviews
Money grabbing & not for the guest
Awful, nasty experience. Jeez where do I start?? I will dot point..
* the room had ONE power point. That's all. Called guest services and asked for an extension cord as I have a cpap machine. They didn't know what an extension cord was.
* The so called lemonade is lemon cordial, the iced tea was a really strange flavour. Coffee from the machine was actually undrinkable... it was like drinking the grinds and hot water. We bought two cappuccinos from a cafe and they were barely coffee... so NO coffee for the whole trip
* At brekky they have 2 toa...Read more
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MouseSydney, NSW
- 12 reviews
Love Carnival Spirit cruises.
Love Carnival Spirit Cruises - Something for everyone. We have been on the Spirit many times. Awesome staff, great food, great entertainment, well organised. Top value holiday for all the family.
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- Carnival Spirit
- Verified customer
Good cruise but will never recommend the Island of Mare
Our family of 4 adults and 2 pre-teens booked 2 adjoining balcony cabins. The art in the room was ugly showing a winged boy with his hand over the breast of a woman. Truly ugly and inappropriate. We enjoyed the cruise and the staff. The Islands of Noumea and Pines was fine but Mare was a horrible bust. I recommend people remain on the ship when it docks at Mare. This island is very primitive with no adequate facilities and mangy dogs roaming the streets.
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David B.Greater Melbourne (Metropolitan), VIC
- 9 reviews
- 1 like
Outstanding experience
The cruise from Sydney to Cairns and back over 10 days in September 2022 was fabulous. The food was top notch and the quality of service by the staff on the cruise was really outstanding. Their staff are a great asset to them - everything was done so well - the cabins were immaculately cleaned each day, the entertainment was of high quality, the organisation and management very professional and streamlined, and the restaurant service impeccable. It was an experience I won't forget. Highly recommended to anyone who wants a real holiday!
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TrentHunter Region, NSW
Fun Shop Staff
A salesman in Fun Shop by the name
Of JAUN asked for my Inch Of Gold necklace and bracelet that I complained about be left with him when I Cruised June 10 that he’d have it replaced it’s now September still nothing back.A thief in my eyes
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m smid north coast nsw australia
- 19 reviews
- 1 like
- Carnival Spirit
- Verified customer
A nice 7 day cruise with some ups and some downs, literally...
This was our first "Big cruise ship" cruise. The decor is old and worn but everything on board was clean. Staff were happy and friendly but sometimes hard to understand. The dance shows were fantastic, with something different every night. We especially enjoyed the magician show. We enjoyed dining in the Empire dining room every night. Three course meals with lots of choice. Some meals did come out luke warm instead of hot. They had entertainment scheduled throughout the day and night, something for everyone. We found something to do all day...Read more
long, even relaxing out in the sun lounge pods of the serenity lounge. The smokers area was pretty bad... especially when you have no choice but walk through it, it is also where the children swim in the pool. Unfortunately we had two days of high 5 metre swells. It was very rocky and quite creaky. The thing I felt most uncomfortable with was the constant "on selling" of other products, especially drinks, photos, Art work, and general souvenirs. It was non stop. We entered a competition on the first day on the ship to win a spa treatment. The day before we got back to Sydney we got a call in our cabin telling us we had won... $50 off a hot stone massage that was worth $160... we said no thank you. We probably won't be going on any future cruises. Considering the price we paid for this cruise and then adding on drinks and tours it worked out to be slightly more expensive than what we would normally spend on a 7 day holiday.Similar opinion? Write a review on ieatwords.com.au!
kts n.Sydney, NSW
Terrible vegetarian food, dingy and tired rooms
The food for vegetarian and vegan was terrible. Very disappointed even though we let them know 1 month ahead of time. The rooms were old and tired. The staff were nice and gaveexcellent service. Overall the experience was below average. If you are vegetarian or vegan do NOT board this ship.
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Mark M.AU
- 69 reviews
- 1 like
Been on our first cruise for my dads 60th birthday
Our friend booked us this cruise va flight Center website her name is Ryleigh
We was in cabin 5261 section 14 deck 5
And I liked Guys burger joint as well as my Nephew aged 9 y
I definitely liked the Casino on deck 2
And the fun shops on deck 3
And the toilets in our cabin was clean
Very happy with the cabin may book another cruise January or December
Me dislike the Uneaten Food as it needs cleaning up regularly but all good
We was docked at Port Kembla due to Maintenance on the Carnival spirit
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CRV1973Sydney, NSW
- 6 reviews
First Cruise on the Spirit
This was my first cruise so I didn't know what to expect... I have given it a three star rating for the cabin size, attendant Vijay who was friendly and kept the cabin clean, for the excellent service in the Nouvea and Empire Restaurants. I also loved the 45 min music themed concerts. We sailed from Sydney to New Caledonia return. Overall, I thought that Carnival did a good job of organising events and planning activities but all of the seminars and worth doing activities involved costs. So now for the downer...These costs add up to $$$ over th...Read more
e time on the cruises and your card on file has regular debits applied. So check your bank account if you can. We did get free wifi at Noumea but not onboard as the $204 fee was rediculous. The daily FunTimes listed what's on but was moreso advertising shops and restaurants that incurred costs. Forget the casino as it didn't pay out once, and there was hardly anyone in there. It was quite depressing watching a few people throw their money away in the pokies. Bingo is a rort and the company makes $$$$$ from sales with small prizes considering the take. Also, the kids were wild on the later cruising days as parents didn't watch them, they were often underfoot, sat in elevators for amusement or made loud noise in the hallways at night. As an upsetting event, I saw a comedian make fun of a veteran from the audience which is not humour but poor taste. Poor old man went in to talk about his bravery at vetenam whilst the comedian tried to hook him up with a member of the audience. It wasn't good to watch. Carnival fun staff try to engage humour by using patrons as entertainment on stage. Prizes included a basic trophy and a pocket game board valued at $9. Not worth entering and wasting days searching for Cluedo clues. Watch out for the Invicta watch sales as the watches are old stock and marked up 60% at least. We got one for about $15 less than online stores but believed we saved $580!!! Oh EFFY is a Rip off and the ladies pamper party is stupid. Otherwise, find a quiet place to relax, drink up, eat well and absorb the rays. This and the shore excursions (marked up almost double) are worth the experience.Similar opinion? Write a review on ieatwords.com.au!
VenganceSydney, NSW
- 2 reviews
Disappointing
Some of food was very good, but for most of the food you could get better at any Aussie Cafe in a shopping Mall. The food is very average, but at least there's plenty of it.
Pizza - half a teaspoon of cheese and 8 pepperoni slices is Pepperoni Pizza according to Carnival.
Coffee - At the Buffet area is typical American Krap, Burnt, Bitter, Brewed for hours. Just dreadful.
Lemonade - It's NOT Lemonade, it's actually Lemon Flavored Beverage Base Mix, but Carnival use it straight up and call it Lemonade. You just can not Imagine how bad this taste...Read more
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SandraHunter Region, NSW
- 2 reviews
You have to go
The cruise catered for everyone,it was unreal,I’m so grateful for the great memories I have with my mother and I, everything was wonderful and staff are beautiful people, our room attendant OKA was a beautiful man, couldn’t help enough he was fantastic thank you oka &all the staff. We were made to feel at home it was great.
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sandraMurrumbidgee Region, NSW
carnival spirit
so just got off spirit on 23rd May 2022 . Firstly must say if you want to up market cruising and pay as much don't go on Spirit BUT if you want value for money this is the one.
From the start to finish we enjoyed it -the cabins were a nice size and clean and cleaner were always polite and helping ( thank you Gedde and Hope)
The food was fine we tried the liddo buffet and Empire dining and sure the buffet is just that buffet food and heaps of it and if you missed the buffet or got munchies later the pizza bar was great. and open all night also....Read more
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AimeeSydney, NSW
- 89 reviews
Never again!
We booked the cruise from Sydney to Noumea, Lifou, Mystery Island and Maree through cruisesalefinder after reading glowing reviews there. This was my first cruise and what a complete letdown! Apart from the relatively smooth embarking and debarking process, average entertainment and decent cabin size, we did not enjoy our time on this cruise. The food was average with limited choices, limited opening hours in the Lido buffet and small portion size in the main dining room, not to mention it being salty sometimes. We were offered the same fruit e...Read more
very day ie. rock melon, water melon and honey dew melon! Also as we chose the anytime dining option, if we did not manage to come early ie. around 6pm, we had to wait 20-30 mins to get a table, and another 30-45 mins to have our food served! We came to the main dining room around 7.30pm on the last night and I made a mistake of ordering only 1 main dish and 2 entrees (which were very small), I was famished when the main dish arrived which was a small piece of salmon and 1 tablespoon of white rice! We decided to skip desserts as we could not stand the long wait and went to the buffet but I was not tempted by the cakes there. By the time I was hungry again and decided to get the cakes, the buffet was already closed at 9pm! As for the excursions, we decided to book 2 excursions to use up the $250 credit. The 3hr Best of Noumea bus tour priced at $89 including morning tea was a complete joke. The glass bottom boat tour to see corals was better but unsafe as the boat was drifting far from shore for 1 hour and we were not provided with life vests although they were on board.Similar opinion? Write a review on ieatwords.com.au!
Li S.Illawarra, NSW
Worst cruise I've ever been on
Food was repetitive. It was nice, i enjoyed the meals.. it was just very repetitive.
The restaurant had horrible service, flimsy and gross meals and we left for dessert. The dried up cardboard steak with a plain baked potato (no sour cream and other bits) and frozen veggie mix was enough for me to go grab a nice burnt pizza.
I think in a week, I saw 1 pizza that wasn't black.
Entertainment was basically non existent. Trivia a dozen times a day is NOT fun. The casino was the only place to keep occupied unless you wanted to sit by a closed poo...Read more
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KateGreater Melbourne (Outer), VIC
- 3 reviews
Fantastic experience
We decided to go on a holiday to try and make a horrible year a little better. Boy did Carnival Spirit do that. We went with a family of 5 and the indoor cabin was upgraded to one with a window. (The other we booked was a balcony) The rooms were good and The staff were always polite and friendly, always happy to help!
The food was great and I had so much fun with Earl in the main dinning room. He was a hoot and was amazed that he remembered our names basically straight away.
The interior was a little dated but I thought it created quirkiness....Read more
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Great cruise
Cruise was great. Heaps of food variety. The staff where great! Heaps of fun activities for all ages. Our cabin was cleaned daily and always looked great, I enjoyed seeing the different towel animals daily. Guest services where helpful, I booked 2 shore excursions and both where well explained and good prices. The ship was always clean, the cleaning staff hardly ever missed anything. Was great to watch different shows every night. Huge thank you to the fun squad and playlist cast who made the cruise so fun and exciting. Getting on and off the b...Read more
oat on the islands was no problem, wasn’t a big wait and staff where great. If you are attending this cruise would recommend to watch all the different shows at night, even the comedy was great! Huge thank you to Eli the cruise director, Sammi B from the fun squad and all of the playlist cast.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Blueyasked
how much cost for a soft drinks package child and for adult coffee and soft drink per day
No answers
csmemate1asked
are you able to order a small breakfast into cabin and is there a cost to this
1 answer
There is a cost items vary from around 4 -7$ for food from 3$ upwards for drinks tea coffee and others more costly.
Jenny S.asked
Hi. Can someone tell me if oceanview, interconnecting cabins exist on " Carnival Spirit " please ?
No answers
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