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Reviews

3.8

72 reviews
5
(41)
4
(10)
3
(2)
2
(0)
1
(19)
  • Product Quality
    4.3 (20)
  • Return Claim MadeYes (2) · No (26)
  • Warranty Claim MadeYes (2) · No (27)
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Ling

LingSydney

  • 2 reviews
  • 1 like

Absolutely no customer service. Completely revolting!

published
3 comments
Carpet Call
Carpet C.Carpet Call
Ling
Ling

I have already provided you my invoice number in a private message on this website.

Carpet Call
Carpet C.Carpet Call

Dear Ling, we have been informed that your job has been booked in for Tuesday. Apologies for the inconvenience caused.

Excellent Service at a fantastic price

published

Just received our plantation shutters. After a lot of research and quotes from other suppliers, Carpet Call gave us the best price and were really helpful in measuring and helping us select the colors and details etc. Definitely recommend it. Cheers!

1 comment
Carpet Call
Carpet C.Carpet Call
Jenny W

Jenny W

  • 3 reviews

Very disappointed

published
8 comments
Carpet Call
Carpet C.Carpet Call
Jenny W
Jenny W

We dealt with West Gosford store, the blind were ordered through Tullipan homes.

Carpet Call
Carpet C.Carpet Call
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Maca

Maca

  • 2 reviews

Great shutters

published

Very pleased with shutters and installation was very good, at the agreed time and installer very professional. They look great and provide just what we wanted

1 comment
Carpet Call
Carpet C.Carpet Call
Raechell

RaechellHatton Vale

Service with Style and Smile

published

Most awesome service from Kaylum Martin . He met us onsite of our new home to help us choose what furnishings to put on our windows. He came in and was very helpful with not only the design of the blinds but also the colour of the blinds we wanted similar colors to what our internal wall colors were. He picked out a few for us and had made his recommendations and we were happy with what he recommended. We highly recommend Kaylum and he had given a very good first impression. Great service

1 comment
Carpet Call
Carpet C.Carpet Call
Vnet

Vnet

  • 2 reviews
  • 1 like

Paid a deposit still haven’t received anything

published
3 comments
Carpet Call
Carpet C.Carpet Call
Vnet
Vnet

After calling head office a lot and for the last few weeks. I finally found someone to assist me. They will get in touch with me next week.

Carpet Call
Carpet C.Carpet Call

Thanks Vnet however we would still love to follow this up so these delays don't happen again. Which store did you deal with and what is your invoice number?

Michael Z

Michael ZMelbourne

Top Blinds and Excellent Service

published

Fabulous service delivered throughout the entire process. From initial salesperson Georgi to Jade the Operations Manager, and the installers. We received extremely professional, efficient service with excellent communication. Our plantation shutters looks amazing and arrived earlier than expected.

Keep up the great work team!

1 comment
Carpet Call
Carpet C.Carpet Call
DEBRA HYSLOP

DEBRA HYSLOPGreater Melbourne (Outer), VIC

  • 4 reviews

They look exceptional in our rooms.

published

Love them, the blades are easily adjusted to let in the light and easy to open should I need to open the windows. They are well finished and look brilliant in the lounge and study. Great customer service from Jade and great installation service by Ted.
Very happy with the end product.

1 comment
Carpet Call
Carpet C.Carpet Call
shobha

shobhamelbourne

job well done

published

This is the 1st time we have used Carpet call. They were professional efficient and Nick who installed the blinds was great

1 comment
Carpet Call
Carpet C.Carpet Call
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Great job! Happy with result & price!

published

Great communication from sales, jade in the office confirming installation time & confirmation call from Nick the fitter! No hassle blinds!

1 comment
Carpet Call
Carpet C.Carpet Call

Great value, incredible service

published

I would highly recommend Carpet Call given their high levels of professionalism, impressive contact with the customer as well as their excellent and timely installation of blinds throughout my home.

1 comment
Carpet Call
Carpet C.Carpet Call

Fantastic outcome

published

Harley (Mega Blinds) spent many hours with us over several appointments to ensure we were 100% certain with our selections. Together we all came up and carried out many ideas to produce the final configuration across 25 solar and blackout roller blinds. This is our first home so it was important to us to know attention to detail really mattered. Nick (installer) was also excellent for ensuring that all blinds were installed perfectly. Thanks guys.

1 comment
Carpet Call
Carpet C.Carpet Call
anita

anitaCampbelltown

  • 2 reviews
  • 1 like

Issue resolved- Window Furnishing

published

Thanks Carpet Call ! The dissatisfaction I had with the above product and with great customer service and installation and for all ongoing issues attended to in such a helpful manner is much appreciated. Very happy with the results the way it was resolved. People skills I rate is tops esp Massi and Installer Bill (excellent ). I hope Carpet Call continues to have staff on board like this so current and new customers keep coming back! Thanks again.

1 comment
Carpet Call
Carpet C.Carpet Call

Love my shutters

published

I had a very good experience with carpet call the installer was fantastic professional funny and helpful will use carpet call again

1 comment
Carpet Call
Carpet C.Carpet Call
Colin

Colinperth

Stick to Carpets

published

Ordered shutters on 3rd January. Many excuses later (Chinese new year What tha? I thought it happened every year / Gliche in system - we forgot) shutters installed 23rd March. Called many times rep wouldn't return call.
Not going back

3 comments
Carpet Call
Carpet C.Carpet Call

Dear Colin, I am sorry to hear about your poor experience. What state are you from and what is your invoice number so we can follow this up.

Colin
Colin

Invoice 08023680034 Western Australia - Cannington Branch - Mega Blinds

Colin
Colin

6 months now for feedback. Not surprised really. Quality of the whole company is on hand to see

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wonderful

published

Carpet call at Artarmon were terrific. Massi who organised my blinds was amazing. Such a gentleman. Unbelievable discount too as i had done flooring the year before. I went for the most expensive blind type in a beautiful beach sand colour. Much sleeker and makes my apartment much more classier. Also massi is tremendous at advice as i was a bit unaware of colours. In fact they helped me choose the floor colour as well, so both blend beautifully together. Installation was absolutely professional with two fellows totally focused on the job. No messing about. I am truly impressed and would certainly recommend this team. Price was very reasonable and naturally the quality is exceptional. Thanks guys at artarmon.

1 comment
Carpet Call
Carpet C.Carpet Call

Outstanding, has made my Townhouse look like new ( better than new )

published

My choices of product & colour, based on your suggestions, have complimented my neutral colour choice in paint & blinds

1 comment
Carpet Call
Carpet C.Carpet Call
Michelle C

Michelle C

  • 2 reviews

Always to be relied upon!

published

From start to finish it was a pleasure to deal with Carpetcall. Neil, who installed the blinds was such gentleman and much loved by our cat!

1 comment
Carpet Call
Carpet C.Carpet Call
Wayne

WayneMelbourne

Highly Recommended!

published

I had some PVC venetian blinds installed for my lounge and bedroom windows and could not be happier with the results. The measurements were spot on and and the blinds were installed perfectly. The Sales Rep (Degen) and installer (Nick) were friendly and true professionals. They truly are 'the experts in the trade'. A big Thank-you to Jade and team in Head Office for making the process seamless and easy.

1 comment
Carpet Call
Carpet C.Carpet Call

Best Blinds

published

Great service and communication through out. Delivery on time and day. Good product, Can't fault Carpetcall. Good installer
Will recommend To family be friends

1 comment
Carpet Call
Carpet C.Carpet Call
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