Carpet Call Vinyl Flooring (page 3 of 6)

Went to carpet call at prospect NSW The staff very friendly and helpful.Bill and his wife layed our new vinyl floors and our house looks amazing.Thank you so much

We went into the Joondalup Store (WA) and picked out some vinyl tiles. They checked and said that they were in stock and I could collect them from the warehouse. So I paid for them and set off to collect from the warehouse. (It was only 2 boxes to do a wall but we are going to put laminate through out the house soon, we even picked that out and got a pice.)
As I got to the warehouse the shop salesman rang me and said that the tiles weren’t available but assured me that he could get me 2 boxes the next day and would deliver them. He would call ...

Had 2 representatives from Carpet Call look at the vinyl floorboards we purchased and were installed by Carpet Call at Wingfield in S.A. Both agreed the floorboards are defective, grooves from the vinyl floor are lifting and breaking. Firstly, one said the flooring had shrunk, then he said it was the manufactuer's fault (poor quality), now he saying it was the installer's fault. Carpet Call refuse to take responsibility for their poor quality service and workmanship. They have agreed the floor is defective but will not do anything about it. W...

Jason and Phil were very professional and more than helpful, measuring was spot on!, couldn't be happier, absolutely love the new vinyl in my home, thank you so much to the team at carpet call Helensvale, much appreciated!

I need to revise my original review. Sadly, I spoke too soon. Initially I was happy with the product...but it's been over 6 weeks now, and I regret my decision. I chose Carpet Call over their closest competitor (Carpet Court) because I thought they had a superior product...but the vinyl now has some surface scratches (I have a cat), feels "plastic" underfoot and still has several spongy areas (I was told it would "settle" in a few weeks).
I'm seriously considering starting over with Carpet Court (who were also cheaper) to get the colour I want.

Carpet call Camberwell replaced my old kitchen flooring with vinyl planks. It was not an easy job as the surface to be covered was wood flooring, concrete and cork flooring. The job was inspected thoroughly and good advice was given. The installer did a terrific job, especially around the edges.
We did have one strip which was not properly secured but when I rang them, they responded quickly, sent someone around and it was fixed in a few days.

I waited for 2 weeks for my vinyl floor to be deliver and installed. But they can not do the job as promised and bending very rude when I ask the store manager. One was yelling at me and the other told me “you are not deserve a refund” !
So disappointed and wish no one has to go through the same terrible experience again.

After order was done with Browns Plains store, they called, "no stock"
Back there again to chose another one then all done, installation will be 9 March 18
2 days prior we called, although they were the one who promised to call so we could come to finalise the payment, they asked us to call again the next day (1 day prior) then they confirm that installation will be cancelled as "no stock"
I said why no notification earlier as I had taken a day off from work, but the manager was the one vocal shouting to us and started to blame main office l...

A great experience I received from Carpet Call South Morang store with a new plank vinyl floor over existing tiles in my Family room, Dining Room and Kitchen. From the salespersons suggestion on a product selection to the layers, the process was simple. I was most impressed with the layer and his apprentice who did a brilliant job without fuss in hot weather. Very impressed with the outcome.

From start to finish great service when I had Vinyl Planks installed, can highly recommend them will always go to Carpet Call Minyama

What should have been a process of 3 contacts (initial quote and measure, installation of vinyl, installation of carpet) turned into a saga with more than 30 contacts. The vinyl installers were fantastic and did a brilliant job. Unfortunately there was a colour mix up with what I had ordered and they were given the wrong product to install. Luckily I was home and they showed it to me before cutting or gluing down. The installers were excellent and encouraged me to call the store to make sure the colour was correct - which it wasn't. If this...

Provided a professional service from the beginning of choosing and ordering. From the sales person David at High Road Willeton, to the laying of floor was done with consultation and communication. We are very happy of the outcome.Thank you for following it up after installation.
I would be very happy to recommend them for anyone who looks for quality of service.

Very efficient installer - did a really good job laying the vinyl. Perfect fit and took care not to damage the recently painted walls.

James and Matt completed a full house Castleton vinyl plank installation and floor prep on Tuesday 12-12-2017 at my house in Brisbane.
The workmanship and attention to detail by James and Matt was exceptional. The detail around the door frames and how close they cut into the different shapes and angles was excellent. In particular my hallway wall is bowed, yet it’s not actually noticeable now as they have cut the flooring to size so well.
Talking with them on the day also gave me a sense that they were experienced, skilled and took pride...

We chose Cortex flooring to go over a tiled floor, from the moment the first panel went down we knew we had the right product and the installation was completed to the highest standard by Creek to Coast, great job.

Jason P from the Frankston store was very punctual, well presented, articulate and knowledgeable about vinyl floor coverings. We were very pleased with the entire experience. Thank you Jason.

Got rid off carpets forever. With coretec range of vinyl floor boards they look like floor boards but they are hard wearing and 100% waterproof. I had an uneven surface to lay on and this product allows for a floor that is not perfectly level.

We were offered a deal on vinyl planks per metre at the recent home show, a guy came and measured, he was quick and efficient, we then went to the Midland shop to choose our product and get a price. I must say the midland shop was a little disappointing and we nearly changed our mind, but we did not And over the last two days it has been fitted, by a very efficient and friendly fitting team who did a good job and cleaned up after them.
So far very happy.

Thank you to all at carpet call... really helpful informative sales experience.. bookings and layers were the best!! So professional and reliable and friendly.. love the end result... had full house done with vinyl planks and carpet

Purchased new vinyl for kitchen and dining area from Carpet Call. Installers were prompt and great, but I dropped my mobile phone on the floor in the first week after installation and now the lino has a huge dent! Now it’s just 4 months after the install and the vinyl has numerous dents from items being accidently dropped (TV remote, water bottle, table knife on floor, car keys).

While the new vinyl is aesthetically pleasing and gives the home a modern, clean feel, the previous 30 year old vinyl is miles ahead in the durability stakes and we never had an issue with dents until now.

After the usual hard sell at measure and quote time (you know "let me call the Boss for the best deal") we contracted Carpet Call Tuggerah outlet to remove existing cork tiles on masonite then supply & install approximately 70 M2 of vinyl planks to kitchen, Family & Dining rooms. I should have gone with my first instinct and shopped around. Carpet Call engage contract floor covering layers which means that you get POT LUCK as far as quality is concerned. The day arrived for the removal of the cork and levelling of the floor. After the cork was...

We signed and paid for vinyl plank flooring on July 10, after being assured the job would be well and truly done and dusted well before August 10, the date we head overseas for a 10 week holiday. Well, it's taken more than 2 weeks to lay the flooring. The initial quote didn't allow for finding tiles under the existing flooring. Okay, we can live with the extra time and cost to seal them, but there wasn't a single day the flooring guys were here all day, and when they were, half the time they were sitting in their ute smoking. One had a doctors ...

Purchased both vinyl flooring and carpet from the Prospect NSW store. Very unhappy initially as we were not informed that the vinyl flooring we selected had three different colour tones - something we clearly stated we did not want. This was resolved fairly easily although we did have to do the run around ourselves in order to get the correct product. Then it came to having our carpet installed. We were provided with insufficient carpet to carpet the 5 rooms we ordered - Carpet Call had short measured. In addition my calls were ignored for...

Went in with house plans to the morayfield store, discussed flooring and asked for a quote on the vinyl planking I had picked out, sale person said he would email me with in 3 days, never heard a thing until 4 months later when we had finished building are house. Won't ever go to these guys again, obviously don't need business.

I was shopping around for vinyl flooring for our spare room and couldn't have been happier with the service and product received from this store. I had about 4 different suppliers that I was going to visit but ended up only visiting 2 stores before deciding to go with Carpet Call Midland - they reduced the product price as they new I was 'shopping around' for a good deal - they also came out and did measure of the room on the same day - and because the product was in their warehouse - I was able to have it installed all within 48 hours of my i...