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CGU Comprehensive Car Insurance
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Our buying guide will explain which type of car insurance would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
3 months without car because of minor damages under $ 3000
My car was stolen and when it was recovered it was towed to CGU's authorised repairer - 40kms from the city in an area with no accessible transport. After 12 weeks and weekly phonecalls to ask for progress reports I finally get my car back. 12 weeks- must have been a lot of damage I hear you ask? The damage bill totalled $2600, mostly paint for some scratches and new keys. So for 1/4 of the year I had no car and no compensation. Worst insurance company I've ever had the misfortune to deal with.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
CourtneySouth East Queensland, QLD
If I could give zero stars I would
My car sustained a substantial impact at the front when someone reversed with quite alot of force into my car(the person who hit me is a paramedic and was responding to a job). This resulted in my car being pushed back into the corner of a trailer. The at fault party confirmed this with cgu. I requested to have the matter escalated and cgu refused, telling me that I had no option for review. It was not until my bank steped in to help me that cgu agreed to escalate the matter. Cgu have now had my car for over 3 weeks and are still refusing to fi...Read more
x it. Cgu's statement is 'it is not physically possible for a car to be pushed backwards if it is hit' and whatever the assessor says goes. I now have to take the matter to the AFCA to have the matter reviewed by a competent independent person. 40 years my family and I have been with cgu with more than 10 policies and this is how they treat customers. Please do you self a favor and choose a competent insurance company that do not blatantly accuse their not at fault customers of lying and fee you crap to try and dodge their responsibilities. Due to the appalling service from cgu I have been without a car for over 3 weeks, I cannot work because I have no car to get there, my daughter has lost her place at kindy because i have no income to pay her fees and I am coming close to loosing my house. And guess what cgu dont care in the slightest. Cgu have definitely lost my business
1 comment
Care TeamCGU
Hi Courtney, thank you for feedback regarding your claim experience. I do apologise that your experience has left you feeling like we have let you down and without a vehicle. It is concerning to hear ... Read more
our assessors aren't giving the best service either. I would love to follow this up for you - can you please PM us your claim details on Facebook so we can escalate it further and let us know you're from Product Review - http://bit.ly/2pbDydv. ~NatalieSimilar opinion? Write a review on ieatwords.com.au!
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Lodged claim for the hailstorms in Canberra on 20 January 2020. I have been patient given the number of vehicles affected and claims. My vehicle was assessed for write off on 15 February 2020. I have called CGU twice this week and on the first day 18 February 2020 I was on hold for 3 hours and did not get to speak to anyone at all. Wasted 3 hours of my day. The next day I called, I was advised that the reason was that they haven't processed the claim was because they were waiting for me to surrender the vehicle. How is a client suppose to know ...Read more
to surrender the vehicle when they have not been instructed to do so and have not been given the information of where to surrender the vehicle. So apparently even when you take the initiative to seek information and the progress your claim, they like to waste 3 hours of your day. My vehicle insurance has been with CGU for 10 years and this is the type of service you get when you have been a loyal customer. Its a real shame.2 comments
Care TeamCGU
Hi Ruth and thank you for taking the time to review us on Product Review. Due to recent fires, floods and hail we are inundated and lines of communication are very busy. We have put on extra staff a... Read more
nd are upskilling teams to ease the pressure. We apologise for any delays or inconvenience caused to you and your family. I hope your claim is moving forward and you are getting things sorted ~Renae
Thank you Renae, but CGU as the insurer should be getting things sorted. I have been given the run around this morning as to where the vehicle is supposed to be surrendered and was given 3 different a... Read more
ddresses. That is very inconvenient and the extent of kms going to these holding lots would exceed your $50 taxi voucher. Now I have been telling your claims area reasons why they have given incorrect information. Have absolutely no confidence you guys know what your doing. Insurance are more trouble than they’re worth. Had I saved the monthly repayments over the 10 years as a client, I would be able to get another car and save money without the anxiety of dealing with the incompetence of CGU.Similar opinion? Write a review on ieatwords.com.au!
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Jeremy L.Greater Melbourne (Metropolitan), VIC
Horrendously Slow Claim Process!
Lodged a claim on 20th January for hail damage, was told the "partner" repairer will contact me within 24 hours to book for an assessment. 2 weeks later receive a call from repairer whilst i was having in a meeting and couldn't pick up. Try to call back repairers to no avail, as i keep hearing the automated message. Called CGU if they can help me book the assessment on my behalf they said no and apparently the best they can do is send an email to repairer which i already did and obviously repairers don't reply emails too. It's been one month my car have not been assessed for damages can't wait to see how long it takes to get my money back from CGU if my car gets written off.
1 comment
Care TeamCGU
Hey Jeremy, thanks for letting us know about this, can you message our Facebook page with your claim number please facebook.com/cguinsurance and we will be happy to escalate your claim to the manager to get you some answers. Thanks. ~Kaz
Similar opinion? Write a review on ieatwords.com.au!
moonster
- 3 reviews
Poor customer service, family left high and dry, do not use CGU for Car Insurance
I was rear ended by another driver, we exchanged details and claims were lodged. The initial claim process with CGU was quick as the other drivers insurance company was liable for all the damages. CGU only offered two possible repairers, neither of which were close to my work or home which was a huge inconvenience.
After the car was inspected by the crash repairer, CGU were notified that my car was going to be off the road for at least a week. CGU said the only thing they would do for me and my family was provide me with a $50 cab voucher so I...Read more
could get to work or home from the crash repairer, they would not provide a hire car and they would not request the other insurance company provide me with a hire car even though the other driver was liable. After ten+ years of paying my premiums to CGU they have let me and my family down when we needed them most. They have lost our trust and business and we would not recommend that anyone uses CGU to insure their motor vehicle(s) in South Australia.1 comment
Care TeamCGU
Hi Moonster, it does sound frustrating. In most cases you would have your vehicle assessed & repaired through the at fault drivers insurance company as they are liable of all costs. You are still enti... Read more
tled to claim through your insurer but this does mean your policy wording will apply to the claim so depending on the policy hire car may or may not be covered after an accident. I do apologise that you feel we have let you down, If your vehicle is still being repairer you can have a chat to the other drivers insurance company to see if you are entitled to it under their policy. I hope you have a better experience at your next claim & hope everyone involved in the accident is safe. ~NatalieSimilar opinion? Write a review on ieatwords.com.au!
Graham C.Canberra 2600, ACT
Shocking experience avoid at all costs
Would give Zero stars if I could. My car was damaged in the Canberra Hailstorm on the 20th January. Clearly will be a write off.
Claim lodged within 2 hours of the storm. Claims person passed on the wrong information to the outsourced assessor they used. And to the tow company. Two more hours on the phone to sort this and arrangements finally made for car to be towed. No communication from CGU or tow company about where the car went. More hours spent on the phone to determine location.
I’m now told my car has been booked in for assessment on ...Read more
1 comment
Care TeamCGU
Hi Graham, thanks for sharing your experience. Regrettably there have been long queues on the phone and chat lines due to us receiving more than 25,000 claims similar to yours. We have had all hands o... Read more
n deck arranging for assessment centres to be established and we are bringing in assessors from other areas and states. I do apologise that we have made you feel this way but can assure you we are working through the assessments. ~NatalieSimilar opinion? Write a review on ieatwords.com.au!
Terrible lied to me many times. Complaints handed poorly.
Went through our bank for car insurance with CGU. This was a mistake. CGU are dishonest, slow, inefficient and apathetic. We are currently working through a claim. CGU for the most part won't communicate with us, referring us to the repairer. The repairer refers us back to CGU. Our car is likely to be written off, but no one will communicate when an assessment will be completed. Avoid CGU, we are in the process of pulling all our policies from them. Couldn't imagine the people who lost houses in fires with CGU are dealing with.
1 comment
Care TeamCGU
Hi Stuart, thanks for your review. It does sound like we have let you down during your claim process. If you are still finding issues with trying to get in touch with us or get answers please do send ... Read more
us a PM on Facebook so we can escalate it further for you. Please let us know you're from Product Review. http://bit.ly/2pbDydv. ~NatalieSimilar opinion? Write a review on ieatwords.com.au!
Istiaque A.Greater Melbourne (Outer), VIC
- 2 reviews
Horrible in Handling Claim
I had been with this company as a customer for last six years. Look what they did to me.
My was damaged; as someone hit from behind, the other car’s insurance company supposed to pay but we put the claim through my insurance which is CGU, but still it’s not been fixed.
We put the car in Spot on panel, partner to CGU, who said that the car is write off than what CGU guys did is without informing us transferred to another repairers which we never heard of and I was so furious First, they did not inform us, second we want our car to be repaired ...Read more
by reputed repairer not with some dodgy repairers. When I told them this they are now trying to offer me some cash for the repair, which is unacceptable. I am stressed and very Disappointed at such treatment from a company with whom I had been for a long time.1 comment
Care TeamCGU
Hi Istaque, I am aware you have brought this to our attention on social media and know you have been in touch with us since posting this. I do hope you get the resolution you are after and apologies for the way we've left you feeling. ~Natalie
Similar opinion? Write a review on ieatwords.com.au!
Worst Insurer due to claims process, painful nothing but hassles.
I was placed with CGU from Police Credit when I took out my car loan.
The length to resolve not a fault claims is ridiculous,broken promises incorrect information and no follow up at all along with a assessing team that is useless and never available to both the customer and apparently the claims call center as they always tell you, I've tried calling I left a message with the assessors etc.
Assessors I believed are out an outsourced agency from CGU and take forever to review and approve claims. I was told this process takes 2 to 3 busine...Read more
ss days. Two weeks later still no response or update. The process is absolutely disgusting, staff promise to chase up and sort approval with a follow up call which never happens. I am forced to contact them to chase any information up which always turns into a blame game with no outcome.1 comment
Care TeamCGU
Hi Tony, thanks for sharing your claims experience, we are sorry to hear about the issues you have faced. We would be happy escalate your concerns to the claims team on your behalf, could you please p... Read more
rivate message our Facebook page http://facebook.com/cguinsurance with your claim number and let us know you are from Product Review. Thanks. ~KazSimilar opinion? Write a review on ieatwords.com.au!
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DannySydney, NSW
Rubbish
Had a crash and now my car is sitting at home waiting for it to be towed and assessed and they still cant come after over a week so Im gonna tow it myself.
1 comment
Care TeamCGU
Hi Danny, I understand how frustrating any delay in a claim is. I would like to find out more information about what is causing this delay and find someone from our claims team to help. Can you please... Read more
use this link http://bit.ly/2pbDydv to message us your claim details and let us know you have come from Product Review? ~ JonoSimilar opinion? Write a review on ieatwords.com.au!
Horrible! Company that provides misleading information.
We have been with this insurance company for 3 years and it is only when it comes to being involved in a car crash that you realise how unreliable they are. Signed us up for insurance telling us that an under 25 driver was insured. When it has come time to claim a not at fault collision, it has been rejected because the cover had 'inexperienced driver' not 'age' as the excess. We were not explained this at the time of commitment.
Contacted the company and was told because the original conversation occurred in person, not over the phone there was no evidence/recording and that we essentially had no rights.
Company doesn't care about customers, only about dollars.
Wouldn't recommend to anyone.
1 comment
Care TeamCGU
Hi Kiana, thanks for your review. If you have been involved in a not at fault incident you should be able to claim directly from the at fault party. If we can help arrange a review of your claims deci... Read more
sion please contact us at this link http://bit.ly/2pwhgU1 so we can help, thanks. ~KazSimilar opinion? Write a review on ieatwords.com.au!
Neb-Maat-ReAU
- 36 reviews
Bureaucratic, argumentative & unpleasant to deal with
** Don't bother to contact them through Facebook as requested - there is no outcome from doing that. **
Bureaucratic, argumentative & unpleasant to deal with - and I am just trying to get a list of the claims I have made so I can get quotes from other companies.
I had the same problem last year and ended up staying with them just because I couldn't get the information I needed in time. Surely this is illegal.
Update: I eventually got the information I needed - in just a couple of minutes - on the 5th phone call. Why were the other 4 people...Read more
so argumentative & unpleasant to deal with? I shouldn't need to make 5 phone calls in the hope of getting lucky and finding someone knowledgeable & helpful. I will be leaving this company even if it costs me money.17 comments
Care TeamCGU
Hi, thank you for sharing this experience. I agree it should not take 5 phone calls to find someone who is able to help with what seems like a simple request. I would like to understand how this happe... Read more
ned and have specific feedback provided so that we can prevent this happening again. If you would like please use this link http://bit.ly/2pbDydv and message us your policy details and let us know you have come from Product Review. ~ JonoThe outcome of the 2nd phone call was that I was supposed to get a callback from a manager - although it took me 30 minutes on the phone to get to the point where the operative agreed to record that r... Read more
equest. I'll get back to you when I get my requested callback from a manager - which never happens.I requested a call back from a manager and was told I would receive that in 24 to 48 hours. It has now been a week and I have not received a call.
I also filled in an online complaint. It has now been a week and I have not received a reply.... Read more
Why would I believe anything different will happen by messaging you through Facebook?Similar opinion? Write a review on ieatwords.com.au!
KarinDarwin, NT
Thank you for the prompt service
While customer service can be a little slow in responding (heavy workload possibly??) I am very happy with the value of the service provided to me. It's the first time I had to submit a claim and the outcome was excellent. Good repairer, good customer service by CGU in resolving the matter. Thank you!
1 comment
Care TeamCGU
Hi Karin, thank you for the positive review. Let us know in the future if you ever need further assistance. ~ Jono
Similar opinion? Write a review on ieatwords.com.au!
The Worst Insurance decision of my life.
The worst experience ever. I will never recommend CGU and cannot wait for the day I leave. CGU do not deserve a 1 star rating but that is the lowest I can give them.
Been with them 6mths.
I have contacted CGU over 10 times over 3wks and have never had a response.
There communication systems are call centres overseas and the assessor here never speaks to you. They have had my car 3 wks and they treat people with total disregard.
I contacted the financial obudsmen and they referred me back to cgu.
3 wks no car and no response from assessor after multiple phone calls and emails.
Never use this company is my recommendation.
7 comments
Care TeamCGU
Hi Dom, thanks for the review and thanks for bringing this to your attention. I apologise that nobody has been in touch and nobody has given you an update regarding your claim. It does make us sad to ... Read more
hear we've left you feeling this way and we are happy to chase this up for you. If you would like us to organise a call back please send us a PM on Facebook with your claim details and let us know you have come from product review so we can have it escalated for you. ~Natalie https://www.facebook.com/cguinsurance/You are joking. I have contacted CGU over 10 times in a 3 week period and no body has ever contacted me. Not once. I sent email. I phoned. I went on the website and filed a complaint. Not once has any... Read more
one from CGU contacted me. A disgraceful act to accept thousands of dollars in insurance and excess and never once contact me back.When putting in a complaint on your website no reference number is given and no copy of the email is retained. You ask for a email address but I never received a email confirming my complaint. Is this... Read more
done on purpose? People should receive a copy of their complaint and a reference number. It would be great if someone contacted me regarding that complaint, but wait let me guess, you will ask me to contact you on facebook? The worst customer service ever...No customer service.Similar opinion? Write a review on ieatwords.com.au!
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The worst vehicle insurer in Australia
I am comprehensively insured with CGU. I had an accident where the other driver was at fault. Communication is absolutely terrible. You speak with offshore human robots in Manila that don’t waver from their script. Anything they can’t handle is referred to assessors that don’t make contact with you as promised. I have been waiting 2 months for repairs. Be warned, CGU is part of Insurance Australia Group which includes SGIO, SGIC and Swann Insurance amongst others. I got on to CGU when I was police officer through Police Credit in Victoria (now...Read more
Bankvic). I’ll be letting Bankvic know that an insurer they recommend is the worst I have ever had to deal with and once my claim is finalised. Never, ever again will I insure with this company or one of the other insurers that are part of insurance australia group (iag). Emergency service workers and government employees stay well away from this insurer and other iag insurance companies.1 comment
Care TeamCGU
Hi, I am sorry to hear you are unhappy with how your current car claim has been handled. I would like to find out more specific details about what has happened and have someone from our claims team co... Read more
ntact you to help further. Can you please message us on Facebook using this link http://bit.ly/2pbDydv and let us know you have come from Product Review. ~ JonoSimilar opinion? Write a review on ieatwords.com.au!
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Poor insurance company
My car was stolen for two months,Without compensation, they also asked the investigator to conduct a comprehensive investigation of me, including your income, your friends, call records,After two months, the police found my car. I need some repairs. They still try to stop me from repairing.I haven't fixed my car until now.During the claim period, you must pay for your insurance.Don't apply for this insurance company. They only try a thousand ways to make no claims! Very bad
1 comment
Care TeamCGU
Hi Julian, for any theft and malicious damage claims we need to follow proper steps and procedures to prevent insurance fraud. This helps keep all of our insurance premiums down so our customers are n... Read more
ot paying for other peoples fraudulent activities. Insurance is a 12 month contract, choosing to pay monthly does not change this so to keep your contract valid you must continue to pay your instalments. Another example of this is if your claim is a total loss any unpaid premium is deducted from your sum insured that is paid. This is all included in your Product Disclosure Statement provided when you start a policy and when you renew one as well. If you would like help with your claim please message us on our Facebook page https://www.facebook.com/cguinsurance/ and let us know you have come from Product Review and we will help there. ~ JonoSimilar opinion? Write a review on ieatwords.com.au!
nothappyjanGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 3 likes
Never again with this insurer
I made a claim after being involved in a collision. Imagine my horror when told less than 24 hours later by my "case manager" that they DON'T investigate and only go on the statements. As I said my INTENTION was to merge, the person who's supposedly supposed to work for me deemed me to be at fault. I hadn't changed lanes, the person on the phone who I initially contacted had written it up as I had, the email that I received said that I had, when I queried that and asked it to be changed, nothing was done. 85 days later when I ring to find out w...Read more
here the matter was at, was told it had been closed within days, had not been investigated because I was at fault and the other party had already been paid. When I escalated the matter was told that the initial woman who made the decision had admitted my liability to the other insurance company within days, had not sighted a statement or diagram at all, I was told she would be "retrained". When i pushed further was again told that the guy who was looking into would not change the decision, had not sought any CCTV footage himself had not read the statement or seen a diagram from the other party. Also stated if I could supply the CCTV footage or wanted the phone calls listened to I had to pay! Needless to say I have cancelled my car insurance and home and contents policies with this company and hope anyone else considering this company be very cautious, they're not working on your behalf at all.1 comment
Care TeamCGU
Hi nothappyjan, I appreciate how frustrating your claim has been. I am sorry to see you have already left us as a customer. But if you would still like to escalate your complaint further please Please... Read more
PM us with your policy/claim details to our Facebook page via messenger: https://www.facebook.com/cguinsurance/. Just let us know you're from Product Review and include your name, DOB, address and contact details. ~ JonoSimilar opinion? Write a review on ieatwords.com.au!
SarahSouthwest, VIC
Terrible doesn’t even begin to describe this company
3 weeks ago a CGU client ran into the back of our car. Our car is unable to be driven. My husband was waiting so long on the phone to get through to CGU that twice he gave up. When he finally got through he was told there was “a hold up” but no further details. CGU have made no effort to contact us despite photos and their form being forwarded from the panel beaters.
We a struggling with one car- 2 of us working full time and a school child. We are NOT at fault!! Why should we be made to wait! Disgraceful lack of service and understanding. Would never insure with CGU
7 comments
Care TeamCGU
Hi Sarah, thank you for bringing this to our attention. I Appreciate our Settlements line can have long wait times and absolutely understand how important your car is for your family. If you are not a... Read more
t fault you are still able to go through your own insurer and have them liaise with us on your behalf. This will save you the trouble of managing the claim yourself particularly since you already have a relationship with your insurer. They should also be able to provide you a hire-car and have the cost of the hire car included with the cost of repairs. Alternatively if you are uninsured or would like to continue with our settlements team for another reason our Social Media team can reach out to our Settlements team to contact you to help. Please PM us with your policy/claim details to our Facebook page via messenger: https://www.facebook.com/cguinsurance/ /. Just let us know you're from Product Review and include your name, DOB, address and contact details. ~ JonoJono I realise your job is to try and help however nothing you have suggested was remotely helpful. I wasn’t able to put all the details on my first statement as it was too long and complicated. The b... Read more
ottom line is it should never get to the point that people are SO frustrated they complain. In my job if I treated my clients as CGU has treated us I would have been fired long ago! It is now over 5 weeks since our accident and our claim is still not resolved. The assessor gave his estimate to CGU over a week ago. Still we have heard nothing! Even when we receive any reimbursement it will never be enough to replace the reliability of that car nor will it compensate for the incredible inconvenience your lack of service has caused.Care TeamCGU
Sarah, we can definitely understand your frustration and apologise that 5 weeks on and your claim is still not sorted. As Jono has earlier mentioned we are more than happy to escalate this and get you... Read more
r claim looked into and chased up for you. If you wish to have us pass your details onto the settlements team, please Facebook PM us your details. ~NatalieSimilar opinion? Write a review on ieatwords.com.au!
kumarSouth East Queensland, QLD
one of the worst cgu insurance case manager totally no knowledge
hot line doesn't work. I have been hung up on several times. I have been waiting in line for more than 45 min.
Your team doesn't resolve anything. Doesn't call back when they say they would. Dragging out to pay for my claim and I can't get my car repaired
Absolutely ridiculous and useless company. one accident aske pay do claim to spertate what a joke.. give me a date to fix car next may 8th 2022... they said not sure what will happen . no contact nothing further information
1 comment
Care TeamCGU
Hi Kumar, sorry to hear you are unhappy with your claims experience. If we can help, please PM our Facebook page with you claim number, name and address and we can escalate your comments to the claims... Read more
manager to hopefully get this resolved for you as quickly as possible. ~KazSimilar opinion? Write a review on ieatwords.com.au!
jo l cCentral, SA
- 19 reviews
- 1 like
- Comprehensive Car Insurance
- Verified customer
Make the process more stressful, upsetting and horrible.
We decided to use cgu after getting a small discount through our bupa insurance. Unfortunately my husband was involved in a accident and our car came off worse. First thing i did once we did the police report was ring cgu. The first lady was helpful and polite and after taking details let me know that the claims officer would be in touch with in 1 business day. They were. They explained that it would be 2 to 3 business days for the assessor to be in touch. After that i got a email disputing the claim from the other driver. So i rung cgu and sai...Read more
d that we were at fault. I was told i needed to pay the $600 excess asap, otherwise my claim would no proceed and then emailed a invoice for the $600. I paid this the next day. I then rung them that day and was told to give it a day for the money to show up. On the friday, 4 days after accident the crash repair company rung and said that the car would be looked at that after noon. It was, and at 4:30pm we rung them and was told it looks fixable. Rung Cgu about the excess payment, told its still not it. Monday morning (yesterday) i got a call from the crash repairer who informed me the car is a write off, come get your stuff and plates so we can move it to the yard for the cgu assessor. We rung cgu that afternoon, still no excess and then i was told that they will just deduct it from the payout. Not once since the wednesday has cgu rung, i don't know where the car is, i don't know where my $600 has gone. I have 5 children and it was the family car, so right now i can't get them anywhere. We did eveything right and everything that was asked only to seem very let down by this company, i am now moving the hubbys work car insurance and the contents insurance to another provider. Update for Wednesday 6th of Feb. The car is now getting re looked at in their "yard", after my husband spent another 20 minutes on the phone to them. Again he had to call. And threaten to take the matter further. the lazy crash repairs had report for 5 days and no one at cgu would think to ring them and ask about it. The assessor who rang me this afternoon was very friendly but again I'm still in the dark as to what is going on. All I want is to know if it is a write off or if it's going to be fixed. So far one call from cgu and one call from the assessor. And 2 from a useless crash repairer. I have also been informed that I was not informed that I could choose my own crash repairer. On the first call I was asked if I wanted my car towed to the closest cgu approved repairer. Which is 20 minutes from where I live. I only found out after the crash and car was removed that I didn't have to use who they told me to take it to. Who had a report for 5 days and then rung to tell me it's a write off with out actually getting cgu assessor opinion on first. And that getting me to remove plates was jumping the gun. Update 14 Feb. Nearly a week after being told it's a write off we are no closer to getting the pay out so we can start getting a new car. I HATE CGU. STAY AWAY3 comments
Care TeamCGU
Hi jo l c, thank you for taking the time to review our product. If you would like the Social Team to escalate your concerns to the claims team you can drop us a line on Facebook Messenger. We don't ... Read more
directly manage claims but can certainly pass this on to a claims manager on your behalf. You should be feeling supported during your claims process, not how you have been left feeling. I hope we can reach a good solution for you soon so you and your family are back on the road ~RenaeThanks for the response, my claim was finally sorted, but company still took premium payments after the case was closed, still waiting on my refund.
Care TeamCGU
Let us know if you don't get the refund resolved jo~Renae
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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If you’re looking for cheap car insurance that's also reliable, ieatwords.com.au can help. We’ve sifted through 1000s of car insurance reviews on Budget Direct, AAMI, youi, Woolworths and Australian Seniors. Simply read on for a summary of what drivers liked the most and least about these top five most viewed providers.
Avleen M.Jun 01, 2020
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