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Clear Skincare Clinics Questions & Answers (page 3 of 4)
62 questions from our users
Jillikinsasked
My elderly mum wants to get laser on her chin for hair removal however her hairs are white. I was told earlier this year through one of your clinics they had a new machine which could do this however on phoning yesterday they now tell me they don't have this machine after all. Can you recommend anywhere she can get this apart from having electrolysis please.
1 answer
Clearskincare C.Clearskincare Clinics
Good Afternoon,
Thank you for your question. Unfortunately Clearskincare Clinics do not currently have the Laser technology for white, red or grey hair. We pride ourselves on having the latest technology, so once this becomes available across our clinics we will be sure to inform all of our loyal clients.
Kind Regards
Clearskincare Clinics Team
NPortasked
I had the Acne treatment last night and immediately after came up in lumps. This is the third time I have had this done and it's never happens before.
I came into the salon with no active pimples and probably the best my skin has been in ages and now feel like my skin is the worst it has ever been. Do you have any advice?
1 answer
Clearskincare C.Clearskincare Clinics
I'm so sorry for the delay in this response!
SGA treatment can bring out some swelling in the skin as it is targeting and relieving the underlying cysts from the skin. The swelling will subside and the congestion will be clear :-)
Looking forward to seeing the skin next visit!
Carlaasked
Hi there!
I have an appointment for next week to get lip fillers at Clearskincare Warringah Mall, when I did my appointment one of the girls told me that I could pay off the service within a certain amount of weeks?
Is that right?
Warm Regards,
Carla❤️
1 answer
Clearskincare C.Clearskincare Clinics
Sorry for the delay. We have ZipPay conveniently available for cosmetic injecting with Clearskincare Clinics nurses only but not for nurses that are contracted in from third-party companies.
I hope this helps you and looking forward to seeing you again for your next appointment!
Jodieasked
Hello
I want to get electrolysis hair removal for my chin. I am just wandering are you guys certified to do it? How many years of experience does the girls have who do electrolysis? And also how many clients these girls have actually treated with electrolysis? I am really concerned because its my first time and I am really hoping for good results. But I have done a bit of research about electrolysis :(
Can I get free consultation to discuss my chin hair concerns. Thanks :)
1 answer
Clearskincare C.Clearskincare Clinics
Hi Jodie,
Our therapists used to offer electrolysis, however, as it is no longer in demand it is only offered at very select Clearskincare Clinics. Which clinic are you closest to?
Warmest,
Clearskincare.
Melasked
Hi - I had anti wrinkle injections and i'm due for the 2 week appointment if i need a little more can you confirm there is not another charge for this?
other places I've had it done don't charge for a top up if needed - this is the first time I've used Clearskin Clinics and i forgot to ask when i had it done.
Thanks
Mel
1 answer
Clearskincare C.Clearskincare Clinics
Hi Mel,
Thank you for your question. Which one of our clinics are you attending so I can better serve you?
Many thanks,
Clearskincare Clinics.
Ra xasked
I have got a voucher for free under arm hair removal.is it valid for an entire treatment or just one day trial?
1 answer
Clearskincare C.Clearskincare Clinics
Thanks so much for your question.
Your voucher is valid for one treatment session of the underarm laser hair removal. Call us anytime to book and to answer any questions you might have 1300 880 922.
We look forward to hearing from you soon!
Morrilyy77asked
Hi there,
After my consultation, I purchased a few products and have been using them as advised for just over a week now.
I'm finding that my skin is very very dry and I'm breaking out even more in my problematic areas.
Is this something that normally happens??
1 answer
Clearskincare C.Clearskincare Clinics
Hi Morrilyy,
Thanks so much for your question.
We need to have a look at which products you are using and with what concerns so we can better assist you and resolve your dryness and breakout concerns.
Please call us on 1300442632 so we can address this quick smart!
Warmly,
Clearskincare Clinics.
Charloasked
My skin has started to look crepey/papery since starting using your products a month ago. I use hydrapeel, sunscreen and bb cream in the morning. And the toner (every other night) and 2% at night. How can I make my skin more hydrated?
1 answer
Clearskincare C.Clearskincare Clinics
Hi Charlo,
Thanks so much for your question!
It sounds like your skin is in need of some moisture. The products you are on at the moment have great active ingredients to help smooth and clear you complexion but there does need to be something being applied daily to provide vital moisture and hydration for optimum skin health. We have a great and ultra hydrating product called Moisture + cream. Perhaps swap out the Hydrapeel with the pure Hyaluronic Acid serum every now and then to supplement the skin with extra moisture and hydration under the Moisture + cream.
Hope that helps!
Call us anytime or pop in to your local clinic if you need any further assistance.
Have a great day! :-)
ber fasked
I have all the products for acne prone skin, I've been using them for a week day and night, but it's breaking me out even more and also my skin feels so dry after using them. In the mornings I wake up with dry patches. What can I do?
2 answers
my daughter had acne on her forehead. a tiny bit of the salicylic acid on her forehead for 3 days at night only which dried out the pimples. she continued to use her sunblock on her face during the day. i would not use the products every day and only one product not the other product at the same time- too harsh i think. it would not be breaking out more but just appears to be as the pimples are under the skin too and then become visble i know that seafood and spinach and chocolate causes breakouts for many people.
Clearskincare C.Clearskincare Clinics
Hi Ber,
Thank you for this question. This is a normal reaction when the skin is newly introduced to the active ingredients within our products.
We would like to chat to you more to address the issue and if need be co-ordinate a follow-up skin program.
Please call us at the clinic or reach out to us so we can organise someone to phone you back to chat about this.
Warmest,
Clearskincare Clinics.
1300 880 922
MINasked
My daughter had an initial consultation yesterday and was sold a lot of products. Today her skin is sore and pink. How do I know if this is normal?
4 answers
Hi there, it is normal for your skin to be a little pink and or tender after a treatment or after using new products, if it gets worse I would call the clinic and ask their advice, despite my experience with their Chatswood clinic I have had lots of positive experiences in their other clinics and am a fan of a couple of their products to use at home. Hope this helps
Thank you, appreciate your advice Jac. Will see how the next few days goes and contact the clinic.
Clearskincare C.Clearskincare Clinics
Good Afternoon Min,
Thank you for your question. This reaction is not unusual when introducing new active products into your skin care program, if the redness does not subside or continues to feel irritated we may need to review or adjust her product range. I have sent you a private message to follow up.
Kind Regards
Clearskincare Clinics Team
muniraasked
i have acne oily very sensitive skin, i tried different products like different antibiotics and cream nothing has worked for me. and i am not ready to use birth control pills. and i feel like all the moisturiser, sunscreen, facial cleansers and brushes do break me out more. so just wanted to know if you treat acne in your clinic?
1 answer
Clearskincare C.Clearskincare Clinics
Hi Munira,
We certainly do treat Acne! We off free consultations and a trial treatment of Dr McCaffery's express Acne treatment.
Visit our website or call our Customer Service Team on 1300 442 632 and we can help you book in for your first complimentary treatment.
We hope to see you in a clinic soon!
Kind Regards
Clerskincare Clinics Team
Ashlynasked
Hi, ive paid for the SGA/peel/light therapy pack for 3 sessions. I am booked in for my first session however have changed my mind. Do clinics offer refunds for treatments paid for in advance? Thanks.
1 answer
Clearskincare C.Clearskincare Clinics
Good Afternoon Ashlyn,
Thank you for your question. Please call our friendly Customer Service Team on 1300 442 632 and we can look into this further for you.
Kind Regards
Clearskincare Clinics team
Freddyasked
Hi,
I went to parramatta clinic on Thursday for consultation.One of the nurse reckon me Meso needling treatment for my skin but after checking the reviews i am bit confused.I want the best results for my skin.
Will you please help me to provide the best solution?
1 answer
Hi, Freddy. Personally, I believe that when done properly, demal fillers deliver the best results...whereas I would not recommend needling. Good luck. Merry Christmas !
Deviasked
Hi in need to ask questions about my pigmentation please. What treatment I can take? Thanks
1 answer
Clearskincare C.Clearskincare Clinics
Good Afternoon
Our pigmentation treatments start at $149 per treatment. We also have packages available where you can save money if you purchase multiple treatments. We will also include a free consultation so that we can give you recommendations for the best treatment for you as well as how many you may need. You can request an appointment online through this link:
Kind Regards,
Clearskincare Clinics
laaylayasked
Hi I have a very noticeable mole that i've had since childhood directly in the middle of my head like an indian dot is there any chance I could get that removed without scarring?
2 answers
Clearskincare C.Clearskincare Clinics
Hi Laaylay,
Our mole removal procedure does have a low risk of scarring but cannot be fully guaranteed. We do offer free consultations, which will allow one of our senior therapists to look over the area and give you an expectation of how it may look afterwards.
You can call to book a free consultation on 1300 442 632
Kind Regards
Angela
DO NOT get your moles removed from this place. I had six removed about 5 days ago, done in 20 minutes and sent on my way with no aftercare instructions or products to keep it safe - just told it would look white and heal up. I now have five gaping black, pus filled wounds on my face and one on my neck that my doctor has warned will need surgery to fix. I'm a nurse so pretty aware of cleanliness and hygiene so kept on top of disinfection but my face is currently completely ruined. No after appt booked by them either.
Joyasked
I am thinking of getting brazilian laser treatment. Could you confirm what area this would include? thank you
1 answer
Clearskincare C.Clearskincare Clinics
Hi Joy,
The Brazilian treatment can cover as much or as little as you like. Some clients like to remove everything and others like to have some hair remaining. The treatment also includes the perianal area.
If you have any more questions you can speak with one of our friendly consultants on 1300 442 632.
Kind Regards
Clearskincare Clinics Team
Kesii Daiasked
I want to remove my mustache shadow, what treatment do I need?
1 answer
Clearskincare C.Clearskincare Clinics
Hi Kessi,
If the shadow is caused by hair on your top lip we can offer laser hair removal treatments.
You can book online here and request a free consultation: short URL
Alternatively, you can call and speak with one of our friendly consultants on 1300 442 632
Hope to see you in our clinics soon!
Kind Regards
Clearskincare Clinics Team
Vedika Ahluwaliaasked
Hi. I have freckles n spots on my face and I want to get a laser treatment done for the same. Can I have a trial first before booking a package for the complete treatment ?
Vedika
1 answer
Clearskincare C.Clearskincare Clinics
Good Afternoon,
You are more than welcome to come in for a free consultation, where we can assess your pigmentation and recommend the correct laser treatment. You can also have a one off treatment, instead of purchasing a full package.
One of our friendly consultants can discuss further and book you your first appointment. Please call 1300 442 632.
Kindest Regards
Angela
Amandaasked
Hello. Why aren't the product ingredients listed on the skincare? Do they, for example, contain parabens?
1 answer
Clearskincare C.Clearskincare Clinics
Good Evening Amanda,
The ingredients are on the product labels. Some products do contain Parabens. Which products are you interested in?
Kind Regards
Angela
deeksasked
Hi, I had my KTP laser treatment on my face 3 days ago to remove hyperpigmentation. I was explained the risks but I wasn't clarified what to do in the event of those risks, like swelling, redness and itching. Also I was given the impression that there would be NO downtime but I have had really sore swollen cheeks and forehead for 3 days, almost blistery and lumpy and some white spots. I cannot apply any make up like advised to cover this, it would only make it worse because I would need to clean it off and irritate the sore skin more. So I think the NO downtime that was told to me, may only apply for some people not everyone which the staff need to clarify. I have applied the PIH mask as recommended, it soothes my face for a little while but I am in discomfort most of the time. Can you advise remedies and if this is normal or considered an allergic reaction? I have 2 more treatments to go and if this is the downtime needed, I want to know the honest truth.
2 answers
Clearskincare C.Clearskincare Clinics
Good Morning,
Apologies you have had an uncomfortable reaction. As you mentioned KTP usually has very minimal downtime following treatments, however slight redness and slight itchiness on the treated areas are not uncommon. I understand both the Area Manager and Doctor are currently in contact with you.
We hope to have this resolved for you ASAP.
Kind Regards
Angela
Hi Deeks, just wondering if your reaction was resolved?? I am looking into a pigmentation treatment and I am a little nervous to go ahead with it - did you get good results?
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