Cracka Wines Questions & Answers

You'll need to directly contact Cracka. Not sure why you would post this question here.

Okay thanks

Thought this was cracka

I don't believe so, at all. The review I wrote had nothing to do with anyone else but me. It was a true reflection of the way I felt about the Company, the People and the Products

However the CEO sent an email to purchasers asking people to push out favourable reviews. I was one and wrote an honest 3 star review. Good wines to be had but watch out for the sales 'tricks' so you cannot be sure all wines were tasted or that there was no arrangement with the winery on the RR. Double check before purchase is my advice.

You are certainly not the only one Johnny, I have sent dozens of emails and even called Cracka, still nothing. Only to be told that our wine will be sent out in the next week or so. I suppose we were fortunate enough to get an incorrect delivery but it was of red wine that we don't drink.
Shocking customer service but now I've read the forums online about Cracka looks like we're not the only very unhappy customers.
Good luck ;-)

Yes, me too.
I've been waiting for >100 days and still nothing.
When they can be bothered replying to my emails they promise that they will dispatch the wine in a few days. Then... Nothing.

I had Harvey Norman contact them on my behalf and Cracka lied to then too. They informed Harvey Norman that the wines had been dispatched. When contacted the following day by Harvey Norman to get the consignment number they said they hadn't dispatched it and couldn't say when they would.

I strongly encourage you to register a complaint with consumer affairs. I am .

My promo order went in on July 5th they sent red instead of white and promised to correct this.It is nearly 4mths since my first order and despite regularly ringing and e-mailing no luck.Would never deal with them again.

Would not be surprised if that happens, I will not have anything more to do with Cracka

Thanks for that quick response, fellow dog lover.

They do generic wines labelled under different names. One of my recent purchases was the "2012 Imprint Cabernet Merlot" and when it arrived I thought they had delivered the wrong wine as the label was completely different to the one listed on their site. It also was cheap looking, so much so that I would never open a bottle in front of guests or give one away as a gift.