DeLonghi Dedica EC685R (Red) Questions & Answers

Ian, I would be inclined to ring DeLonghi customer support on 1800 126 659.

I think I've worked out the problem. The steam switch appears to have three "positions" and sometimes I think have just flicked it to Position 2, which lets out the steam but doesn't start the pump. So long as I push it all the way, there doesn't seem to be a problem. I'll keep monitoring it and if this is not the case, I'll definitely call you. In the mean time, my machine makes a wicked double-shot macchiato!

Hi Georgi,

Restarting the machine after frothing to extract coffee is normal.

While frothing, the thermoblocks temperature is rasied and shut down is needed to lower the temperature.

Dont turn it on and off !!! the buttons are flashing because the machine is too hot for brewing, after using the steamer (and with the vapor button unselected ) just open the steam valve, to purge it, cold water will enter the coil and cool the machine, those lights will stop blinking and u can brew once more :D

Hi Bruce,

You can remove it by rotating it clockwise and the pulling down/towards you.

Try to find a good video on it.

This is a beautiful machine in the outside design that is seriously flawed in its performance. After our 3rd Delonghi we are done. We descaled the dedica, and still no flow. We returned it and are done with Delonghi.

I think you are putting too much coffee in. Try a bit less

That's not it. :) I gave the product to guarantee service, they changed the stopper that is responsible for water leaks inside the machine. It's fixed now.