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DeLonghi Dedica Questions & Answers
EC685M (Silver), EC680M (Silver), EC685R (Red), etc...119 questions from our users
Mikeasked
can I make two cups at the same time
3 answers
You can, but they won't be very strong. I always make one cup using the 2 cup symbol, which means both "shots" go into the one cup.
Thanks, back to looking for one that makes two cups at once
Yes, can only do two short blacks at once.
Deane M.asked
Does it have adjustable steam knob
Variable
2 answers
I have no idea but doubt it. You would need to look at the product description. It has options for steam and to heat milk but thats all as far as I can see.
Cheryl B.DeLonghi
Hi Deane, Our Dedica has an on and off switch for steam but you can vary the way the steam nozzle froths so it can make thick textured cappuccino milk or hot flatter milk. This also acts as a hot water tap.
here is a link to the video showing how to use the steam so you can see how it works.
https://www.youtube.com/watch?v=kQqAgcZdXJc
soha o.asked
There is warning light from the steam button “orange”colour?
3 answers
it means you have to descale it
Cheryl B.DeLonghi
Hi Soha, here is a link to the how to video showing you how to descale.
https://www.youtube.com/watch?v=t-AjNGFF16M
Yup - descale
It has a timer it seems that sets that off and it will not go off unless you descale exactly as per the manual.
Tammie B.asked
Machine is turned on and cup lights keep flashing like blinking then all three lights constantly flash it never stops, machine is unusable. Please help!
2 answers
Do you have your instructions? I had to read them really well to understand how it works. It might need cleaning or steam lever might be on or it could need descaling. Also check water level. If all fails turn off and on again.
Thank you Kim maree but I can’t even get to the reset programming or descaling option. Turning in and off isn’t resetting it at all. Lights just flash till it turns off
Paul Wasked
Double shot is only giving out a single shot amount. Why and how to fix?
Single shot works fine.
1 answer
Either the machine is playing up, or you have accidentally programmed the amount for the double shot button.
To set the amounts of water/coffee you would like to be delivered see here : https://www.youtube.com/watch?v=96W3PLno76I&list=PLEMc1V_7ahGFfYhViWfQ5zUyZ435LMuo8&index=15&t=0s
Or, to reset to factory settings (including water amounts) : https://www.youtube.com/watch?v=cBuYLQM4m7s&list=PLEMc1V_7ahGFfYhViWfQ5zUyZ435LMuo8&index=12
MikeGasked
Why does water pour thru steam spout prior to steam production, thudding ruining /diluting milk
No answers
MikeGasked
Why does Water pour through the hot water spout prior to steam production, thus diluting milk
No answers
Anna K.asked
Hi, I have had my EC685 machine for 2 months and was working fine but now when I use the steamer it is letting out a crazy amount of steam and pressure as well as water, then it suddenly stops. It is also really loud. Is there any way of fixing it?
Teenaasked
Hello, can you froth milk without heating it up? So have cold milk with froth?
1 answer
No. A jet of steam is what is used to froth the milk. You need heat to create steam.
Cold frothed milk would require a mixer to manually stir the milk - search 'milk frother' on Amazon.
Toniasked
we brought a dedicated 2-3 years ago and last coffee we made water came out of the coffee part after use now it turns on and nothing at all happens. the lights flash bit no noise or liquid will come out. what can we do to make it work again? or is it just done
1 answer
If there is no noise at all, the pump is not working. Therefore, it probably needs a new pump.
If you hear the pump as normal, but no water comes out, one of the filters could be blocked, or an air bubble in the water supply line that leads to the coffee.
Afnan A.asked
I have an issue with the steam wand, nothing come through it. Neither water nor steam. How can I fix that?
1 answer
De'LonghiDeLonghi
Hi Afnan,
Thank you for your enquiry. I am very sorry to hear about the issues you have experienced with your Dedica pump coffee machine. Please contact our support team on 1800 126 659 who will be able to troubleshoot this with you :) Thank you
Catherineasked
Bought my machine online in October, took it to service agent because descale was happening each 3 weeks and some coffees frothed well then it starts overfrothing and going up over the jug . They fixed the descaling problem and gave me suggestions for the frothing. I now have 4 different sized milk jugs but the over frothing keeps coming back. Is this a common problem
No answers
Chris SMITHasked
We have a brand new EC685 delongi.. the coffee filter on the bottom has a small hole, but does not let water through...?? We tried with just water, no coffee in it..but nothing comes through..this water when operated for coffee..but empty does not pass the water it pushes back up into the machine... my hysband us worried if he puts coffee in the filter and the same happens it will push the fine coffee back into the machine....what arebwe doing wrong please...HELP
2 answers
It could be an air bubble in the water line to the coffee dispenser. My ec680 had this problem. I thought it was the water pump not working. I even bought one to replace. But while looking for videos on how to take the machine apart I found this: https://www.youtube.com/watch?v=yjvZrsX-M1w
I can' t understand him, but I can make out the word "pump", then laughter. He indicates both water lines, then releases some of the pressure on the coffee line. I did this and a burst of water & air was released - an air bubble. Then I tightened the screws up again, and it worked. So it might for your machine as well :)
Thank you the problem is solved...
EdGohasked
Hi, I've just bought a new EC685R. I find coffee powder on the diffuser (the part where hot water flows on to the filter) each time after I make my coffee. Is this normal?
EdG
No answers
Cwissyasked
Just bought a EC685 cnnot work out how to froth milk it seems to just keep pouring hot water into it and the steam light does not come on ?
1 answer
De'LonghiDeLonghi
Hi Cwissy,
Thank you for your enquiry. Please press the steam button first before opening the steam dial. If you open the steam dial only, it will dispense water and not steam. Please refer to the video in the link:
https://www.youtube.com/watch?v=kQqAgcZdXJc&t=5s
Gilsa v.asked
Hi, my machine doesn't give me enough steam, it just steam for few second, and I can't froth my milk, and then two lights of one and two cups start blinking. Any help?
No answers
Tonyasked
Hello - I gave my husband a DeLonghi 685 for Christmas. We can't work out if it retains the temperature settings between making each cup of coffee ? Does it retain the temperature setting after switching the machine off ?
Mostager E.asked
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