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Reviews

4.1

58 reviews
5
(28)
4
(19)
3
(6)
2
(0)
1
(5)
  • Build Quality
    3.9 (14)
  • Value for Money
    3.4 (14)
  • Ease of Use
    4.1 (14)
  • Cleaning & Maintenance
    3.4 (14)
  • Noise Level
    3.2 (9)
  • Product is used
    • Daily (13)
    • Weekly (1)
  • Consistency
    4.2 (12)
  • Milk Frothing
    3.8 (9)
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Nightmare

published

Purchased in March 2021 at Bing Lee for $349.00.

Build Quality
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Cleaning & Maintenance
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Consistency
Milk Frothing
Product is used Daily
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good product

published

Purchased in December 2021 at Amazon for $150.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Dave H.

Dave H.South East Queensland, QLD

Nice for 2 months, then died

published

I'd learned to make quite good coffee with this machine over the 2 months I owned it. The steam wand didn't exactly overpower, taking a long time to get milk up to temperature, but the espresso was pretty good with Illy pre-ground coffee I was using.

After just 2 months, three white lights blink continuously, for which apparently the manual describes "abnormal operation" and to get it serviced. No chance I'm servicing something that broke in such a short space of time. Took it back for a refund and won't be considering any similar products in their line.



Purchased in October 2021 at JB Hi-Fi for $299.00.

Build Quality
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Milk Frothing
Product is used Daily
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1 comment
DeLonghi
De'LonghiDeLonghi

Hi Dave, Thank you for your feedback and we are sorry to hear that this has influenced your experience with our machines. We appreciate any feedback and this will be shared to our internal teams. Best, De'Longhi

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GrillaBBQ

GrillaBBQBrisbane

  • 25 reviews
  • 4 likes

Great Machine

published

We have owned this machine for three years and is excellent for the price. We have owned Jura automatic $1,700, and an Italian barista job ($2,200) with a separate grinder. And in my view, the Delonghi beats them hands down as well as any expresso pod (owned one too). Firstly it is ready to produce coffee in less than two minutes, two you don't have to try and work out the grind, you buy pre grounded coffee. The milk frother is better than Jura, and the barista machine was hit and miss too, the Delonghi makes whole milk, and you don't throw tons of aluminium pods in the dump, saving the planet also!

Purchased in January 2021 at Harvey Norman.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Don

DonCentral Highlands and Goldfields, VIC

  • 3 reviews

Work Benissimo

published

I love Coffe.
This machine work very well. Easy to use. Just few seconds for be ready.
Beautiful short black. Nice creamy very hot.
I will buy again.
Small coffe machine, not super automatic but do the job like as professional.

Purchased in January 2021 at Harvey Norman Retail Stores - Electronics for $400.00.

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The reviewer stated that an incentive was offered for this review

Matt

MattSydney

  • 4 reviews

Worst espresso machine I've ever owned - I'm selling if for parts on ebay after four months.

published

Purchased in April 2021 at Bing Lee.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
GrinderSunbeam Cafe Series Conical Burr EM0480
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Larry

LarrySydney, NSW

  • 6 reviews

Good coffee machine, Easy to use

published

The main reason I bought this machine is just the price caught my eyes, it was very cheap $99 bought from Costco back in May 2022 and I have been using it for 6 months . I usually just make 10 coffees in average in a week.
This machine its very compact and easy to use and It makes good coffee ( ofcause you need to know your coffee making skills). I will definitely buy this machine again if Costco offers the same price.

Purchased in May 2021 at Costco NSW, Auburn for $99.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
GrinderBreville BCG820 (Grinder)
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Morticia

MorticiaSouthern and Hills, SA

  • 10 reviews
  • 2 likes

Not too good

published

Bought machine in January 2017 from Good Guys for $275. Worked OK to start then began to reset itself and constantly displaying "descale" even after I had descaled it. I have not used it for 18 months - just sits in cupboard and I should throw it out! However,on it's an improvement on my previous Sunbeam Cafe Series which gave up after only just over 12 months.

Purchased in January 2021 at The Good Guys for $275.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
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1 comment
DeLonghi
De'LonghiDeLonghi

Hi, thank you for sharing your feedback. We would be happy to help you with the descale alert. Please give us a call on 1800 126 659 and we will be able to assist you :) Best, De'Longhi

Melbourne Chris

Melbourne ChrisGreater Melbourne (Outer), VIC

  • 2 reviews

Mine was a lemon.

published

Good while it worked (approx 2 months). Only used once or twice a week and after 2 months the machine started resetting every time I tried to make a coffee. Followed advice from Delonghi and reset all the soft settings back to factory default twice. Machine still reset. Delonghi asked me to to take it to a repair agent which I did and 2 weeks later had to go an pick it up as it had been repaired.
Second time I used the repaired unit it reset again. Just as bad as before. Contacted Delonghi and they asked me to return it to the repaired again when I expected a replacement unit.
Machine is going in the bin and I am never going to buy a Delonghi product again. Terrible product, terrible service.

Build Quality
Ease of Use
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Product is used Weekly
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1 comment
DeLonghi
De'LonghiDeLonghi

Hi Chris, we are sorry to hear this experience you have had with one of our machines. We have just sent you a private message so that we can investigate further in resolving this for you. Best, De'Longhi

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Davo

DavoPerth, WA

  • 5 reviews
  • 1 like

Good value machine

published

Great little machine for what you pay for. Not perfect, it has a few little idiosyncrasies that take a bit getting used to, but all coffee machines are like that. Easy to clean, but keep on top of it. We live in Perth and the water has more minerals etc so needs to be cleaned more regularly. Overall good value

Purchased in November 2021 for $300.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
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Milk Frothing
Product is used Daily
GrinderKenwood CG600
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1 comment
DeLonghi
De'LongiDeLonghi

Thank you for your review Davo!

Will

WillPerth

  • 13 reviews
  • 13 likes

Excellent Home UNit

published

Only owned a few weeks but wich Id bought years ago, previously using nespresso pod mahcine - this is much better. Takes a little while to heat up but once it does it is awesome. Great pressure from steam wand.

Purchased in May 2021 at Myer.

Build Quality
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Product is used Daily
GrinderDeLonghi KG39
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Tarl

TarlSouth East Queensland, QLD

  • 2 reviews
  • 1 like

good when it worked

published

This machine was quite good when new. coffee was ok though It would stuggled to make a stong double shot with enough volume . It seems to need descaling a lot. In under 12 mnths the water failed to pass through the filter and basket, even with no coffee in it. The pump has gone again it seems, just like the last identical model we had (this is a replacement from the store). I have owned better machines in the past but to be fair they were more expensive. I will buy another brand

Purchased in July 2021 for $199.00.

Build Quality
Ease of Use
Cleaning & Maintenance
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Product is used Daily
GrinderSunbeam Conical Burr Grinder EM0450
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Sophie

Sophie

  • 4 reviews

Great espresso machine

published

Easy to use espresso machine with double and single shot attachments. Produces a good quality coffee. And milk frother works well though needs cleaning after each use. Overall easy to clean and descale.

Purchased in December 2021 at JB Hi-Fi.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Anna09

Anna09SYDNEY

  • 8 reviews
  • 6 likes

So worth it!

published

Recently bought this coffee machine instead of a capsule one. The coffee it makes is absolutely fantastic, I mean to the level of Melbourne coffee shop. Very easy to use. First I was afraid that too many parts will require cleaning and they do (6 including milk jug) but 5 can simply be rinsed so it literally takes few seconds. As this is not a new model I got it practically at half the original RRP. Very happy with the purchase.

Date PurchasedJan 2022
Kat

KatAustralia

  • 4 reviews

This is a beautiful machine

published

I enjoy the coffee made from this machine. It probably doesn’t get quite as hot as a fully equipped coffee machine and the pressure heads definitely weaken the coffee a bit, but it still makes a beautiful shot and is very easy to use. Would recommend for something on the lower end scale price but wanting to drink less coffee out.

Date PurchasedNov 2017
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Nat

NatTownsville

  • 5 reviews

Lovely and creamy

published

Purchased in March 2021 at Amazon for $135.96.

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Tom

Tom

  • 2 reviews

Great entry level coffee machine for home coffees.

published

Quite a good machine, certainly worth the value for money and price. It pays to spend time practising with this machine and running it in. Also the quality of your grind is essential between a bad and good coffee. Once i shifted to a good grinder, i can now make perfect single or double shot espressos. The steamer does the job, but isn't exceptional.

Date PurchasedJun 2018
WendyChef

WendyChefGreater Melbourne (Metropolitan), VIC

  • 9 reviews

Versatile little machine that punches above its weight.

published
Date PurchasedSep 2018
Vicky Linnett

Vicky LinnettSouth East Queensland, QLD

  • 5 reviews

Great coffee machine - easy to use & clean

published

We had a coffee machine before which used pods but I like the fact that with this machine you can use pods or fresh coffee. Now we can get freshly ground coffee which tastes and smells better than the pods and is much more cost effective.
The machine is easy to use (once you've got used to it) and easy to clean. The milk frother is also easy to use and clean.
It's not too big so will fit into smaller kitchens.

Date PurchasedAug 2018
Dane D

Dane DMelbourne

  • 7 reviews
  • 2 likes

Slow to heat milk, but the coffee tastes great.

published

Bought for $250 for Christmas and it's actually alright. The coffee tastes great, and we buy our packets from coles - so that says something.

One flaw is the steamer is a little slow, it would take me almost a full minute to heat the milk to 65 Degrees.
The only other flaw is you can't drink from regular sized mugs with this model. They just don't fit under the group handle.

Date PurchasedDec 2017
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Questions & Answers

Deane M.

Deane M.asked

Dedica EC685M (Silver)

Does it have adjustable steam knob
Variable

1 answer
kim maree
kim maree

I have no idea but doubt it. You would need to look at the product description. It has options for steam and to heat milk but thats all as far as I can see.

Teena

Teenaasked

Dedica EC685M (Silver)

Hello, can you froth milk without heating it up? So have cold milk with froth?

1 answer
cjk
cjk

No. A jet of steam is what is used to froth the milk. You need heat to create steam.

Cold frothed milk would require a mixer to manually stir the milk - search 'milk frother' on Amazon.

Graeme

Graeme asked

Dedica EC685M (Silver)

How do I slow down the time to make a coffee to the cup I see from the internet the flow to the cup should be about 30-40 seconds but I cant get past 18seconds what can I do to extend the time

2 answers
SHAI
SHAI

If your coffee was't designated as Espresso coffee, it might be too coarse of a grind and water would just run through it.

Graeme
Graeme

I don’t know the coffee I purchased says suitable for espresso machine, and I have tried (bought ground coffee); and( beans)as I have a good grinder.
It is like the delonghi dedica is set to 18 seconds and nothing I do can change this setting.
I like this small machine as I am the only person who drinks coffee in the house.
I would appreciate some help
Graeme

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