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DeLonghi Dedica EC685W (White) Questions & Answers
4 questions from our users
MikeGasked
Why does water pour thru steam spout prior to steam production, thudding ruining /diluting milk
No answers
Salama M.asked
Hi, I just bought an new EC685W
When I try to used it all the light are flashing even I try to Descaling also it work for first time and I try used it well after that the light are all flashing
If anyone can help?
1 answer
De'LonghiDeLonghi
Hi Salama, thanks for asking us a question. Would you be able to please contact us on 1800 126 659 and we will be able to help you resolve this ASAP. Best, De'Longhi Australia
jaja m.asked
Hey, I just bought a new EC685W,
when I try to set up the machine, as I followed the instructions both in manual and YT, water does not come out from the steam wand. The only thing happened there was sound from the machine and vibration. Then after that, the coffee buttons keep blinking.
I also tried to purge the espresso dripper by pushing the 2 cups mode button as instructed, nothing happened. Again, the buttons keep blinking, then I switch off the power button to make it stop.
Anybody can help? Thanks in return.
4 answers
Take it back, the pump is defunct, mine died after making 10 cups. Ask for a refund and get a decent machine. If you can still find the Aldi $299 coffee machine then grab it. It runs rings around anything else under $1,000.
Just make sure you are turning the steam switch all the way to the mark, otherwise bugga all happens. My first ever cup was like that and I was worried it was r/s but the machine is quite sturdy. Probably 3 - 400 cups later still going strong !!
De'LonghiDeLonghi
Hi Jaja,
Sorry to hear you're having issues with your new machine. As Macca mentioned, please ensure you're turning the steam dial completely on. If you are still having issues please call our customer service team on 1800 126 659 and we would be more than happy to troubleshoot with you and come to a solution ASAP.
Kind regards,
De'Longhi Australia
Kthasked
Does this machine make the milk really hot? I like my milk very hot and some machines only make it warm. Do you have any control over the heat?
1 answer
I think if you not what you're doing you can make it very hot without burning it. Keep you hand on bottom of silver milk jug to test temperature.
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