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RachelPerth, WA
Love my new coffee machine
Purchased from David Jones about a month ago. Have had perfect coffee individually programmed for myself and my husband (who is a coffee connoisseur is the same) every morning. Had a Magnifica for 14 years and then a couple of smaller Sunbeam ones inbetween when it was finally time to replace the original Delonghi. Due to our previous experience decided to spend the extra and buy this one. Glad we did. So far so good! Thanks for another wonderful product Delonghi!
Purchased in February 2021 at David Jones Retail Stores for $1,259.00.
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DavidGreater Melbourne (Outer), VIC
Leaking every time we make a coffee just started after 7 days after purchase
We bought our dinamica plus on the 28th of December 2022 from good guys hoppers crossing and within 7 days it started leaking also under the machine has a small piece of plastic broken off ( cosmetic only)
Every time we make a coffee now now it leaves puddles of water on the bench.
We’ve only had it 11 days and being that it’s a $1,700 machine this is disappointing.
I’ve rang the good guys and will be taking it in tomorrow to follow up. They advise me whether it’s a repair or replacement. But given it’s only 11 days old I don’t believe we should be subjected to being mucked around to a repair.
I will write a follow once it’s been checked
Purchased in December 2021 at The Good Guys for $1,100.00.
3 comments
No worries I’ll write another review tomorrow to show how I got on with a replacement
De'LonghiDeLonghi
Great, thank you David :)
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mudjanauIllawarra, NSW
Superb coffee but...................
Along with some others I also have the dripping water on the left side and discovered only when pulling out the tray. We had the first machine exchanged but it is now happening with the second just after 5 days.
Janette
Purchased in September 2021 at Bing Lee Physical store for $1,499.00.
1 comment
De'LonghiDeLonghi
Hi Janette, thank you for your feedback. Could you please give us a call and we can look into this for you? 1800 126 659. Best, De'Longhi
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Find out how DeLonghi Dinamica Plus ECAM37095T compares to other Fully Automatic Coffee Machines
Know better, choose better.
no.stridingAU
- 19 reviews
- 1 like
- Verified purchase
Amazingly good coffee. Best coffee machine I've had.
We have had this for about 5 months now. We spent a few weeks travelling around northern Europe and couldn't wait to come home because we couldn't find coffee as good as the ones we make at home with this machine.
Seriously, the coffee it makes is that good.
There is a few things to keep in mind. You need to set the machine up properly and you should buy freshly roasted beans. Once the machine is set up right you will never have to mess with it and it will be consistently good every time.
I recommend the following to set it up:
- Turn the c...Read more
Purchased in April 2021 at Qantas Frequent flyer .
1 comment
De'LonghiDeLonghi
Thanks so much for your review, we are so happy to hear you are loving your coffee machine :)
Best,
De'Longhi
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Tony
- 4 reviews
- 2 likes
- Verified purchase
Leaking Water
Brought the machine 8 weeks ago and it leaks water on to my bench under the drip tray every time I make a coffee. I brought this because I had another DeLonghi (different model) that started doing the same thing.
The other thing I don't like about the machine is that if you are using the programmed buttons and it runs out of water, milk or coffee beans the machine stops and you can not resume the process once you fill so you are left with a cup of milk or a cup of coffee.
Purchased in June 2021 at The Good Guys.
1 comment
I took the machine back to Good Guys and DeLonghi now swap faulty machines up to 6 months of purchase. The new machine isn't leaking but the other one took 6 weeks before it started to leak.
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Best machine i have EVER have
Not only is the design of the machine flawless but the options that are already programmed just makes life so much easier and tastes like a barista made it in my home. 10/10
Purchased in May 2021.
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I love this coffee machine!
I recently upgraded my manual coffee machine because it was too hard to use. With my old machine I always struggled to make a strong coffee and found the clean up a hassle!
I am so glad I upgraded to this machine, it's so easy to use and clean!
My favourite thing about this machine is the fact that you can customise and save different coffee recipes. I like my coffee strong and it’s super easy to make a coffee the way I like it again and again.
I highly recommend this machine!
Purchased in February 2021.
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Great tasting coffee!
We moved recently and were on the look out for a new stylish coffee machine.
We decided on the Dinamica Plus and what can I say, we absolutely love it! It’s so easy to use, looks great in our kitchen and the coffee is easily as good as our local café!
Our friends have commented on how good the coffee tastes and we have no hesitation in recommending it to them.
Definitely great value for money if you’re considering purchasing an at home coffee machine.
Purchased in January 2021.
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Questions & Answers
Elaine N.asked
The coffee beans are not grinding, machine keeps say fill the coffee beans, it’s already full.
No answers
Royasked
We have had this coffee machine Dinamica Plus for 3 months and still cannot get a hot cup of coffee. The heat is 48 degrees when it should be close to 80 degrees. as advised by a representative of delonghi. who walked us through to make a cup of coffee. Exchanged for another one which makes a slightly hotter cicup at 55 degrees. Not hot enough to take on a trip in a flask. How can this be corrected? Roy
5 answers
Cheryl B.DeLonghi
Hey Roy, Have you chosen the hottest temperature setting on the machine? If you have here are a couple of other things to check to make sure you are actually getting the hottest coffee.
Is the machine is running in ECO mode this won't be ideal for getting the hottest coffee as the machine uses less energy so just ensure the machine it out of ECO mode.
Also if you are measuring the cup temperature and seeing that it is 55 degrees it may be the cup is not hot enough. Coffee will lose up to 20 degrees of temperature when poured into a cold cup. Just letting a cup sit with some hot water in it for a couple of minutes will help this. Whether its a cup or a flask i always heat up with boiling hot water so it will make sure the coffee stays hot.
Hi Cheryl,
Thanks for your speedy reply and advice. On checking the Menu, the ECO Mode was set to On. This has since been turned OFF as you suggested. The Coffee temperature was already set at Max. Boiling water at 95 degrees from a kettle was poured into the 2 cups first for 2 mins and then we proceeded to make 2 cups of coffee. We were able to drink both cups immediately after it was made. The temperature for both cups is still between 53 to 55 degrees.
Is it possible to talk to one of your reps to walk through the settings to ensure that everything is set correctly? This would be greatly appreciated.
Thanks for your assistance.
Roy
Cheryl B.DeLonghi
Hey Roy, My pleasure. Turning eco off should help heaps. I can organise for a customer service team member to give you a call and talk you through the settings for sure.
If you would like to direct message us your number and i can get them to call you.
Thank you
Annasked
i recently bought the Dinamica plus, but coffee is too strong. I always select minimum strength before making cappuchino. Why is it so strong?
1 answer
The type of beans, the fineness of the grind and the amount of water used to make the coffee all affect the strength of the final product. You might want to get a much lighter roast and try adjusting the grind and water.
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De'LonghiDeLonghi
Hi David, thanks for sharing your feedback with us. You definitely did the right thing, if it is only 11 days old the retailer will provide you with a new one. Please do let us know if you are still e... Read more
xperiencing the same issue with your replacement and we will be able to help you right away :) Best, De'Longhi