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Devanti (page 2 of 2)
Reviewer Photos & Videos
gemma_dSydney, NSW
- 2 reviews
Disappointed - does not work!
Ordered a devanti fridge about 5 months ago from group on. It does not work, is not level/ the freezer does not freeze properly. I did not know who I could send back to! And found this forum. No contact details- I would like a replacement as its faulty and has been since delivery. Please can the company assist with a refund or replacement? They continue to share this product on group on!
3 comments
Yes, the freezer is dripping and its not level. I can photo the product and it was unclear who to contact. I would like a replacement: refund once his is done. Thanks gemma
Velerie H.Devanti
Hi Gemma,
Thank you for your update.... Read more
Please do let me know if you have any questions after lodging the ticket to Groupon Support. I can follow it up from my end. I believe Groupon Support will be able to provide a replacement/ refund for you as requested after obtaining the photos/ videos needed. Have a nice day. :) Regards, Velerie - Devanti Team.Similar opinion? Write a review on ieatwords.com.au!
karen55Greater Melbourne (Outer), VIC
- 32 reviews
- 3 likes
- Verified customer
Does Not Cool Down
Nice looking fridge bought at a great price. Was bought to use in interim while waiting for new fridge to be delivered. Set up and turned on but failed to get below 5 degrees. Top is not a freezer as pictured but a cooler. Left canned drinks in for 4 days still wouldnt cool down
11 comments
Velerie H.Devanti
Hi Karen55,
Sorry to hear that your fridge is not working properly. We'll look into the issue the bar fridge is having and if you would like a replacement arranged.... Read more
Bar fridges that we're selling has a little freezer spot that has set temperature between -4° - 0°, while fridge temperature is range between 0° - 10°. Just confirming is the fridge or freezer part that is not working within this temperature range? Thank you. Regards, Devanti Team.There is a cooler, not a freezer, it certainly doesn’t freeze and the fridge does not get past 4.5/5 degrees.
Velerie H.Devanti
Hi Karen55,
I'll need a confirmation on the product that you bought as we do sell bar fridge and portable fridge/ freezer. With your description, it sounds like the freezer is not operating hence the... Read more
drinks weren't freezing up. There might be an issue with the refrigerant.Similar opinion? Write a review on ieatwords.com.au!
BrigidaGippsland, VIC
- 8 reviews
Fabulous TV
I was confused, I thought Devanti and DEVANT are the same but they are different company?
Anyhow, I bought this 50 inches Smart TV, I'm so happy with this product, so easy to set up. Netflix and Youttube is already in the remote all you need to do is press Netflix or Youtube and there you go.
What makes me happy the most is, it is WIFI, I don't need Long Wire for LAN internet connection as it work through WIFI!
Super Happy! I just Hope the life expectancy of this TV will last long just like my fav TV that I cannot afford at the moment that's why I choose to have Devanti. If this TV works fine without any problem along the way then for sure I will be buying more products of this brand and recommend it to my friends and family.
1 comment
Velerie H.Devanti
Hi Brigida,
Thank you for taking the time to leave us a review! We're super happy for you too! Thank you for putting your trust in us! We hope you'll enjoy your new TV with many awesome TV shows and movies!... Read more
DEVANT is a consumer brand in Philippines. Our brand - Devanti is solely based and sold in Australia. We do offer other products such as vacuum cleaner, ice maker, air fryer etc. Feel free to browse through our website - www.devanti.com.au for more product range. Hope you have a nice day! Regards, Devanti Team.Similar opinion? Write a review on ieatwords.com.au!
Find out how Devanti compares to other Appliance Brands
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Isaac S.Perth, WA
- 4 reviews
Devanti sous vide cooker
I bought it few days ago. First of all, I'm so so so super happy with this sous vide machine. It is easy to use and even it works very well. I recommend this product.
1 comment
Velerie H.Devanti
Hi Issac, so thrilled to hear that the sous vide cooker is doing a wonderful job for you! We hope it will continue to serve you and your family with more delicious food in the coming years!
Regards,
Devanti Team.
Similar opinion? Write a review on ieatwords.com.au!
John G.Sydney, NSW
DEVANTI 150 WW
I have a the Devanti 150w 1 year..After 8 months it kept on shutting down. I decided to get a new battery, and still the battery shuts down after 15 secs. All parts,(Filter etc) are spotless and it has been well maintained.Im considering chucking it,as there is no information on the website in regards to repairs. Please help. It is perfect for a small flat, and I may have to seek another brand.
1 comment
Velerie H.Devanti
Hi John, I'm sorry to hear that you're having issues with our product. From your description, I believe it's a vacuum cleaner? Do you mind sending an email to [email protected] for a foll... Read more
ow up on the product issue? We'll get in contact once receiving your email and sort it out for you.Similar opinion? Write a review on ieatwords.com.au!
BazcarSydney Surrounds, NSW
- 23 reviews
Surprisingly good
I bought a Devanti corded hand held stick vacuum the other day online through My Deal.com.au. It arrived within one week and I had my doubts as to how well this vacuum would work, but it works really well. No longer do I have to drag R2 D2 around the living room. For $72.00 this is fabulous
1 comment
Customer SupportDevanti
Hi Bazcar,
Thank you for taking the time to leave an awesome review. Glad to hear that our handstick vacuum cleaner is a great helper on cleaning your place. We hope you'll enjoy cleaning more from now on. :)... Read more
Regards, The Devanti TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Harry S.asked
Hey bought the bar fridge not cooling at all
1 answer
Sherlyne S.Devanti
Hi Harry,
We’re sorry to hear that your bar fridge is currently not cold. Please be rest assured that we would like to help you resolve this issue.
There are multiple factors that might have caused the bar fridge to be not as cold as desired. These may include the surrounding environment temperature, food load placed inside the fridge, and frequency of fridge’s door openings. Please refer to the user manual that came along with the bar fridge you’ve purchased for more information and troubleshooting guide.
Our Devanti bar fridges have a temperature range of 0 to 12 degrees celsius. When turned to the number 5 or 7 on the thermostat (no. 5 or 7 depends on the specific model), the bar fridge will be in the coldest and lowest internal temperature state.
We hope this information helps you. Otherwise, please feel free to let us know if there is anything else that you would like us to look into! Thank you
Regards,
Sherlyne - Devanti Team
Steve Basked
Hi I'm looking to PERMANENTLY turn off subtitles on a 24" HD LED TV, Model: DTV-HD-24-BK. Page 25 in the owner`s manual in the "SETUP" menu list a heading "CAPTION" on/off, on the TV I have that option is replaced with "RESET" So I can turn it off with "subtitle button" every time I turn it on but not in preset record. Thanks Steve.
3 answers
Sharon T.Devanti
Hi Steve,
Thank you for contacting us!
I have checked with our purchasing team on the subtitle function and they have confirmed that the subtitle could not be permanently switched off and has to be switched off every time you turn on the TV.
Thank you for letting us of this issue. We now realize this is an inconvenience to our TV users, hence, we have already passed on this feedback to our product team and we will work on improving our future batches and our new TV models.
Devanti is always looking for product feedback from our customers so that we can continuously improve our products.
Please feel free to let us know if you have further inquiries or need other assistance!
Have a nice day!
Regards,
Sharon- Devanti Team
Well why was the Caption option removed. I don't want this model can you replace it with one that has the option to turn it off, before I start giving it bad reviews.
Sharon T.Devanti
Hi Steve,
Thank you for your reply.
Please be advised that you can still turn off/on the subtitle using the remote control. There is a button "SUBTITLE" on the remote and you can press the button to turn it off every time you use the TV.
It seems that the manual has incorrect information for "caption" on the menu list, we would update the manual as soon as possible.
We do apologize for the inconvenience caused.
If you do not wish to keep the TV, kindly contact the seller from where you have purchased the TV for any claims.
Please reply if you need further assistance.
Thank you.
Regards,
Sharon- Devanti Team
Michelleasked
I bought an ice maker, it arrived last week, plumbed it in.... Nothing. No ice. Flashes E2 error (temperature sensor). Water runs through ok but it doesn’t even get cold. Trying to contact Devanti is like pulling teeth... no reply from emails. Any advice what to do??
1 answer
Sherlyne S.Devanti
Hi Michelle,
We’re sorry to hear the inconvenience that the ice maker has caused. We would like to help you resolve this issue as best as we can.
Could we please ask which email address did you send your inquiries too? If it is sent through our platforms, our Customer Support team will be able to respond to your emails. On a rare occasion, the email that you’ve sent might be directed to our spam mailbox which causes it to be left unread.
To help us better assist you, can you please provide us with the following information:
- email address that you’ve used to place the order
- transaction (or order) number of your purchase made
- the online platform that you’ve purchased the ice maker from
Please provide the above information by sending us a private message on this platform if you wish for your details to remain private.
Looking forward to hearing from you soon! Thank you
Regards,
Sherlyne - Devanti Team
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Velerie H.Devanti
Hi Gemma,
I'm sorry to hear that the product is not working. I'm not sure if the product you've received is faulty due to transit. But we'll get onto it and resolve the issue for you.... Read more
As you bought it from Groupon, you'll need to go on Groupon app/ website to contact them for product replacement/ refund. This is the link for their customer support - https://www.groupon.com.au/customer_support Can you please video/ photograph the issue you're currently experiencing such as the temperature showing on the panel, product is not staying flat on a flat surface etc? That way, the team can understand the issue easier and quicker to process a replacement/ refund for you. Please do let me know if you have any other questions during the process. I'm sorry for any inconveniences caused. Thank you, Gemma. Regards, Velerie - Devanti Team.