Hi Trudie.
Dogzonline is the wrong place to search for any information regarding dogs or the regulations etc that surround them. There is no one you can speak with as they have no phone number. Further more even if ask questions on line they ever give direct or understandable answers. The best was to find out about your enquiry is to speak wth the Breeders Association in your State. Dogzonline only take you money to advertise. My experience with them was horrendous. I reported a very suspect breeder with whom I dealt and the did not even contact me then. I then went to the local council where the breeder was located and also the RSPCA and still not a lot of help. I have been a breeder and when I was there were some very strict rules however strict rules no longer seem to be in existence. The dog breeding industry except for a very small percentage of ethical breeders has become nothing more than a dodgy money making industry. My advice is check with your local associations and certainly you local council as some rules with them do apply. Good luck.

You are right, no point in even contacting DogzOnline as they do not care one bit. I am in the process of finalising action against them and part of that shows a number of unscrupulous breeders that he allows to advertise on his site, whilst deleting reputable breeders that did nothing wrong, the reason as they are to lazy to look at complaints to see if they are genuine or not.

Best bet is contact the local authority like DogsQLD etc at least they take complaints seriously and don't just persecute innocent people for no reason.

Hi
Sorry only just realised this was here, I didn't receive any notification.

DogzOnline does not handle complaints like a professional business, if he did I would probably still have my account, instead of him cancelling my account after 10 years based solely on false allegations, which the RSPCA cleared me of. The RSPCA chief Inspector went as far as to say “Because the Reality is, I think in this case we can say you didn’t dock their tails that’s 100%” and “Everyone in this room knows the real person there” Implying who was actually responsible for damaging the tail of the pup.

But that means nothing to DogzOnline, persecute people that did nothing wrong and then ignore them. That is obviously his Policy, but it is good to see that the public are finally waking up to what he is like.

Regarding the issues with the breeder, all I can say is contact their local breeder association, that they are registered with and lodge a complaint with them, if you have proof that they did something wrong they will generally act, unlike DogzOnline.

It is difficult to find a good breeder so I always recommend contact their ANKC breeder association, but Googling will also not help, my reputation was destroyed because of vexatious allegations, and malicious comments posted online by gutless, low life gutter rats that hide on the internet.

Even though we were cleared of these lies, that does not stop the bottom dwelling Keyboard warriors out there, we are lucky that in 30 years of being registered breeders, according to DogsQLD we have never had one single substantiated complaint against us, if we did do what we were accused of, we would not still be registered.

If you are interested let me know, I will be commencing action against DogzOnline in the very near future, I already have a number of people that have provided information so more the merrier.

Many Thanks
Bert

Hi bert, keep me posted - dogzonline are no only unprofessional they are rude as well. Let me know if you need any more info.

Thanks
Lesley

Hi Lesley, Thanks for that. I agree 100%, what sort of business acts the way that he does, he said to me in an email, "you will understand then that we need to protect our reputation when we have a reasonable belief that there is an issue (especially with the way social media is these days). No court is going to punish us for that ... companies do it all the time as a result of social media campaigns."

He said he had a reasonable belief, but then writes in another email "Jenny was not a member of Dogs QLD (I have not verified if this is true or not though) and therefore if it was true, we had every right to remove her as she broke one our main conditions of membership."

So he cancels our account, even though he did not even verify if the claim was true. Businesses like him need to be exposed for their actions, as I have been told he has cancelled many breeders accounts in the past with no valid reason and I intend to hold him accountable. He was concerned regarding Social Media lets see how he goes when Social Media shows how he runs his operation.

If you would like to send me any info I would be more than happy to add it to the others that have sent theirs in as well. [email protected]

Kind Regards
Bert

Good luck with that Manda. I have been trying for two month to contact them. They have no phone number and I have sent about 16 emails . I had one reply very early on from a person called Troy Cummer. He never contacted me again nor have I had any contact with any other person from DogzOnine. As a result another unscrupulous advertiser gets away with false advertising and an unsuspecting purchaser get no assistance.
I have now contacted Fair Trading in Queensland - just another drawn out process. Would love to know how you get on.

Good luck with Fair Trading, hope you get some help.. Troy Cumner is very rude and will not help you at all! What we should all do is band together and take it to the media to get exposure because nothing works..

As per above sorry for the delay.

Totally agree, if you have a read of my message above. If it is regarding a breeder all I can say is contact their breeder association, you will get no help from DogzOnline, Troy Cumner is the owner, who is more than happy to cancel peoples account that have done nothing wrong, but fails to fix his mistakes when it is shown it was all lies.

Expose DogzOnline for what it is, share the links on Social Media, when I started this thread I was the only complaint, now there are more and more, the only positive ones are obviously from some of his breeder mates that got together to improve his rating.

Look at the dates of the positive reviews, I checked them out most are breeders and nearly all done on the same date, how is that genuine reviews? Product review should remove them.