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RobynSouth East Queensland, QLD
Thorough and Friendly
John arrived on time, understood our problem immediately and got to it. The service was friendly and efficient. The results were better than we'd hoped for. We'll use Drymaster again for sure!
1 comment
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C. Andersen
- 6 reviews
Happy with clean..
Overall, I was happy with the clean. Old stains were removed or lightened to the point where they are almost invisible. (The carpet is light-coloured and 12 years old.) Carpets feel and smell clean. I did a thorough vacuum beforehand and that seems to have made all the difference to removing dust from the carpets. The steam clean removed most residual dust. (I vacuumed again once the carpet was dry.) There was a problem with one stain re-appearing, and John returned the next day to assist. Customer service is what I expect, better than many businesses today.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi C. Anderson, thank you for leaving a review. Thanks for understanding that some permanent stains are impossible to remove but we always try our best with the lastest chemicals and techniques available to us.
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Amazing!
We had John and he was amazing, not only was he friendly but his clean was perfect. Will definitely be using John again for our cleans. Thank you again John!
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Sandy, thank you for leaving your review for our technician John. Please to hear you were happy with his work and I will pass on your comments to John.
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Great service
John was very quick, professional and the price was competitive! Was able to come much quicker than major competitor and I didnt have to speak to a call centre. I wouldnt hesitate to book again
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Laura, thank you for leaving a review for our technician John. I will pass on your comments to him.
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catt22South East Queensland, QLD
Fantastic Professional service and Job
The booking was very easy and John turned up on time with a smile on his face.
He was professional polite and friendly.
I had my white fabric sofa cleaned which had a bad red wine stain on the armrest and one of the cushions.
John made it look like brand new and the deodoriser made it smell so fresh.
I also had my rug cleaned, which was quite grubby and it came up really well.
I highly recommend John and Drymaster carpet cleaning Brisbane, QLD
1 comment
Mark S.Drymaster Carpet Cleaning
Hi catt22, thank you for leaving your review for our technician John. I will pass on you kind words to John.
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NooshSouth East Queensland, QLD
- QLD, Brisbane
- Verified customer
Hands down, the best carpet cleaners!
The service here is great. We had John come to clean our carpets and everything turned out perfectly - He was early, affable and a professional. So much better than we expected! If you're looking at another carpet cleaning company, DON'T!, choose Drymaster Carpet Cleaning, because they are perfect. Will be recommending them to everyone I know and undoubtedly will be using them for future cleans.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Noosh, thank you for leaving a review for our technician John. Thanks for recommending Drymaster to others and I will pass on your comments to John.
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LisaSouth East Queensland, QLD
Great clean
Did an amazing job on our rug removing dog wee- cleaned and sanitised both sides and the rug looks and smells amazing. Really thorough job. Friendly staff - recommend their service.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Lisa, we are pleased to hear you were happy with our rug cleaning service. Thank you for leaving your review.
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Carpet Cleaning
Thanks - it was easy to secure your services on line. Thanks to John for arriving as agreed and quick efficient and friendly service. The carpets still smell nice the day after.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Deb, we are pleased to hear your were happy with the service John provided at your premises. Thank you for leaving your review.
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Display HomeSouth East Queensland, QLD
Great experience
Lovely experience dealing with Mark, Luke and the team. I work at a Display Home, and they were able to accommodate us by coming in earlier before we opened. The lounges were almost dry when complete, and Luke finished 3 lounge sets (13 seats) in 2hrs! Our white lounges, which see high traffic of people/kids/shoes were very well cleaned. A positive experience overall. Thank you. Would highly recommend.
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AleishaSouth East Queensland, QLD
Fantastic job! Lounge and rug looked amazing afterwards.
Highly recommend. My lounge and rug look like new again. Booking was simple and easy. On time, friendly and job done to exceptional standard. Thank you very much, will definitely use again.
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Excellent job pet-stained carpet and lovely service!
We had Drymaster clean our carpets after our pug had a few accidents on the carpet. They showed up on time (were very personable and professional) and did an EXCELLENT job removing the pee stains. He even removed a bunch of candle wax that had melted onto the carpet (which I didn’t ask/expect them to get rid of). Definitely the best carpet cleaning we’ve had! Thanks!
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Lauren, pleased to hear you were happy with our pet stain treatments. Thank you for leaving your review.
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Great service
Both phone and face to face contact friendly and accommodating. I phoned after another company had let me down and they arranged to come that day. Good workmanship. I would definitely use this company again.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi JetH, pleased to help you out and thanks for leaving your review.
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Susie PSouth East Queensland, QLD
Thrilled!
Very impressed with the results of puppy stained new carpet! I thought I'd have to replace my entire home but no... a great result & my carpets look like new again. The service by telephone and also by Luke was friendly, efficient, informative, courteous and extremely professional. I will have no hesitation in using or recommending Drymaster Brisbane again. Thankyou from a very relieved puppy owner!!!
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Susie, thanks for your review for our technician Luke. Glad we were able to remove your puppy stains.
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KelvinBrisbane
- QLD, Brisbane
- Verified customer
Quick and easy,
Booked on a public holiday for next day and it was organised with no hiccups. The end result was fantastic too.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Kelvin, pleased to hear you were happy with our service and thank you for leaving a review.
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Jo GBrisbane
We always use these guys. Good value and always great outcome
We always use these guys. Good value and always great outcome. We only have 2 rooms carpeted and a rug in the lounge room. Around $100.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Jo, thank you for being a regular customer and thanks for your review.
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Fantastic job, really friendly and great price
I will be using this service again, it was fantastic, great service, great price and very knowledgeable. The carpet looks fanatic
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Nita HPimpama
- 2 reviews
Great Service! flood damage clean up
With all the companies I phoned dry master was the most competitively priced.Courtney was fast, informative and reassuring.which is exactly what you need in s stressful situation.I will definately use dry master again and recommend friends colleagues and clients to do so.
Thank you
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Nita, thank you for leaving your review. We are pleased to hear you were happy with our service.
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Excellent service
I had my couches and carpets cleaned about 8 months ago by another service and was bitterly disappointed. After my appointment with dry master the carpet is cleaner than it has been in a year and my couches look like new! Definitely will be recommending them to friends!
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Joanna, thanks for leaving a review for our technician John. Thanks also for recommending Drymaster to friends.
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Excellent prompt same day service
Excellent prompt same day service. Very happy with the professional results and communication. Would highly recommend to anyone needing carpets steam cleaned.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Zooni, pleased to hear that your were happy with our same day service and thanks for leaving your review.
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TezzaBrisbane
- QLD, Brisbane
- Verified customer
Red Wine Disaster
Online booking, confirmation, invoice / payment receipt was easy and/or seamless. Technician (John) arrived during the time window promised, was helpful and courteous. John did not promise 100% clean result but explained what steps would be taken to remove the red wine stain and over delivered with his efforts to save almost brand new cream/white carpet. There was still some evidence of the stain while the carpet was wet but as it dried the stain is now barely noticeable. With some old fashioned in-house follow up treatment (50/50 water/white vinegar and bicarb layer), the stain should disappear completely.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Tezza, we are pleased to hear you were happy with the service that our technician John provided at your premises. Thank you for your review and recommending Drymaster.
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Mark S.Drymaster Carpet Cleaning
Hi Robyn, thank you for your review and recommending Drymaster to others. I have passed on your review to John.