Read also:
ziegler and brown turbo bbq review air fryer smith and noble best portable air conditioner 2015 australia pool and spa warehouse reviews saxon walnut wood heater reviews westinghouse virtuoso fridge not cooling brunnings tomato and vegetable plant foodDrymaster Carpet Cleaning VIC, Melbourne
Great job!
I needed two large couches, ten dining chairs and a rug steam cleaned - most of which had never been cleaned before. The price I was quoted was reasonable and did not change. Accepted credit card or cash. Josh and his colleague were great communicating with arrival time in the lead up and arrived ready to go. They did a great job, cleaned up as they went and the difference cleaning made to my furnishings was incredible. Would highly recommend this service.
Similar opinion? Write a review on ieatwords.com.au!
ShrVictoria
Great job well done!
We needed some cleaning and deodorizing of our carpets on the stairs and the hall from pets. The fellas were running a little late but contacted me before the appointment and that was great. They did a great job of the carpets and i also asked if they could do our rug, and that came up beautiful.
The boys were very polite and respectful, did their jobs in good time and were friendly! a good experience and i will use them again!
1 comment
Similar opinion? Write a review on ieatwords.com.au!
DoreenGreater Melbourne (Metropolitan), VIC
- 2 reviews
Very helpful and efficient
Came on time and did a great job. Sam explained everything and I would highly recommend him and would definitely use him again Thank you for doing a good job
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Doreen, I have passed on your comments to Sam. Thank you for leaving your review.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Drymaster Carpet Cleaning VIC, Melbourne compares to other Carpet Cleaning Services
Know better, choose better.
Karen E. BurnettGreater Melbourne (Outer), VIC
Excellent Service by Karen on 15 May 2022
I would highly recommend Drymaster to everyone. We had Sam and he was excellent, very punctual and professional. The carpets look fantastic and the stains were removed. I certainly will use this company again. Thank you Sam for your expertise.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Karen, thank you for taking the time to leave your review. I will pass on your comments to Sam.
Similar opinion? Write a review on ieatwords.com.au!
DanielVictoria
- VIC, Melbourne
- Verified customer
Great Service
The service here is great. We had Sam come to clean our carpets and everything turned out wonderful- so much better than we expected, we will definitely use this company again. Thank you so much
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Daniel, thank you for leaving a review for our technician Sam. I will pass on your comments to him.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Ruby H.Greater Melbourne (Inner), VIC
- 2 reviews
- VIC, Melbourne
- Verified customer
Josh was excellent, great manners
The service was exactly as described on the tin. Josh was professional, polite and helpful. They just got in and got it done, it was fantastic. They were 30mins late but I'm not bothered, the carpets look great and they were just really nice to deal with. Great customer service and great manners make ALL the difference. Would definitely use this service again.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Ruby, thank you for leaving your review for our technician Josh.
Similar opinion? Write a review on ieatwords.com.au!
lizzy
- 2 reviews
Great result
Sam was very prompt, polite & efficient. I had my leather lounge suite cleaned and it looks fantastic. My spare bedroom carpet had several stains on it was steamed cleaned and now looks like new!
Would not hesitate to recommend Drymaster and will definately use again
Really easy and good company to deal with
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Lizzy, we are pleased to hear you were happy with the results. Thank you for leaving a review for our technician Sam and we will pass on your comments to him.
Similar opinion? Write a review on ieatwords.com.au!
MariaGreater Melbourne (Inner), VIC
- 2 reviews
Fantastic Job!
They cleaned our stairs back to brand new! didn't think they would come up that well but the guy did a fantastic job. Highly recommend them. Great to deal with.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Maria, pleased to hear your stairs were cleaned to your satisfaction. Thank you for taking the time to leave a review and recommending Drymaster.
Similar opinion? Write a review on ieatwords.com.au!
Gibbo
- 2 reviews
good job
Had our fabric sofa and a floor rug steam cleaned by Josh and crew. They communicated well to let me know they would be 15 mins late in arriving and were very polite. The work done was reasonable and the couch was much cleaner, having spent about 1.5 hours to do all the work. There was no attempt to clean up after themselves (we were left with a pile of wet towels and dust/dirt/lint/fluff on the floors). The job cost $20 more than originally quoted. Overall, I am reasonably happy with the work but I have had better results with other services in the past (as well as several worse results when using others).
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Gibbo, thank you for your review. Apologies for the towels and fluff left on the floor. We have rectified this problem so as it will not happen in the future.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Drymaster Carpet Cleaning VIC, Melbourne compares to other Carpet Cleaning Services
Know better, choose better.
Rose S.Greater Melbourne (Metropolitan), VIC
Great job
Josh and his co worker did a great job. They were on time, efficient and polite, texting me prior that they were on their way. No hesitation to use Drymaster again.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Rose, thank you for your review, I have passed on your comments to Josh.
Similar opinion? Write a review on ieatwords.com.au!
Disappointed
The cleaners didn't do the whole job that I paid for which included two rooms, they only did the living room and a corridor...and, of course, I paid for the whole flat...and there are still stains on my carpet
5 comments
Mark S.Drymaster Carpet Cleaning
Hi Osvaldo, thank you for your review. You failed to mention that you had another person at the premises acting on your behalf as you were not present. Your unit was also on the 3rd floor with no elev... Read more
ator access so we needed to add a stair access fee. On arrival your representative said "we have changed our minds and only want the lounge and hallway cleaned, don't worry about the bedrooms". We quoted the job to represent the changes and your representative agreed to the re quote before we started the job. We would have been more than happy to walk away without any charges if you did not agree with the re quoted job. In regards to stains on the carpet I have seen the photos and they were deemed permanent which was also confirmed at your premises.Thats not the point, I paid 155 dollars for a service and it was pretty bad, they finished in less than one hour, and if your guys had a question why not communicate with me instead? your company is o... Read more
nly interested about money, well let me tell you this, money comes after provides a decent service which your company lacksAnd besides that, I can provide pictures that your guys didn´t even clean properly the living room carpet....at least vacuum the area. "thanks"
Similar opinion? Write a review on ieatwords.com.au!
Great job
Thanks to Sam for a great experience. He kept in touch to confirm the date and time and let me know he was running a little late. Very personable and professional, the carpet and rugs look great and we could walk on them straight away. Would definitely recommend.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Ray, great to hear you were happy with the service from our technician Sam. Thank you for your review.
Similar opinion? Write a review on ieatwords.com.au!
Nita
- 2 reviews
Perfect
Sam came to attend the job. He was very professional and he did an amazing job with our couch and carpet. We were very pleased with the job he did. It was spotless by the time he was finished.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Nita, thank you for your review regarding our technician Sam. We are pleased to hear he left your sofa spotless.
Similar opinion? Write a review on ieatwords.com.au!
Liz H.Greater Melbourne (Metropolitan), VIC
Never again. Huge waste of time and money.
So disappointed. I paid $250, the cleaner [Name Removed] was done in 40 mins including unpacking machine in and out of car. Also called to try to change the time if booked in! Clearly did a slapdash job so he could leave early. My carpet smells and looks worse than prior to having it cleaned. Even brought up old stains. So angry. I’m going to hire a machine from Bunnings for $40 and doing it myself.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Liz, Drymaster did not complete a job for you. We have no record of conducting business with you. If it was Drymaster we will offer a reclean and / or refund. Please call Mark on 0412 610 144 as we cannot identify you or the job in our system.
Similar opinion? Write a review on ieatwords.com.au!
Majica35Greater Melbourne (Metropolitan), VIC
- 3 reviews
- 3 likes
Great service and great results
I booked in the carpet clean online. Ali the technician sent me an SMS the evening before to confirm. He was punctual and did a fantastic and thorough job. Our carpet looks and smells so clean and fresh. We will definitely be using their services again when the need arises.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Majica, we are pleased to hear you were happy with the Drymaster service and our technician Ali. Thank you for leaving your review.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Drymaster Carpet Cleaning VIC, Melbourne compares to other Carpet Cleaning Services
Know better, choose better.
JosephGreater Melbourne (Metropolitan), VIC
Very efficient
Carpet cleaning was done to a high standard & very efficiently.
Technicians were courteous & explained everything that needed doing. Arrived in a timely manner & cleaned up very good too. Would use again.
Thank you.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Joseph, thanks for your review and recommending Drymaster.
Similar opinion? Write a review on ieatwords.com.au!
beebeegeeMelbourne, Vic
- 110 reviews
- 3 likes
- VIC, Melbourne
- Verified customer
Good Job Happy Customer
Many carpet cleaners use portable kit and Drymaster is no exception. The previous clean was a firm using truck mounted equipment recommended by the carpet company, so I was unsure how it would go.
A carpet cleaning company is only as good the 'tech' serving you. 'Josh' was right on time. Although he quoted a bit more on arrival than the online system, my carpeted area is larger than typical and based on previous cleans the amount was fair. He did a good job, with the caveat that after being cleaned the previously all but unnoticeable wear ...Read more
tracks on the carpets became noticeable since most of it looked new again. Minor issue is that areas of one type of carpet took overnight to dry rather than 4 hours. My conclusion is because it was relatively dense wool and was dirtiest/stained area and received extra attention. A room with another weave wool carpet looked new wall to wall and was dry in about 4 hours as 'advertised'. I would not hesitate to use Drymaster again.1 comment
Mark S.Drymaster Carpet Cleaning
Hi Beebeegee, thank you for your review. Yes sometimes drying time can be longer than the advertised time due to degree of soiling and other factors. Thank you for recommending Drymaster and I will pass on your comments to Josh.
Similar opinion? Write a review on ieatwords.com.au!
Good job
Vacate clean. Rang ahead of time to say last job ran over so running slightly late, which was good communication. Performed job, found 2 stains I didn't know about but that's fine. Good job.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Freddy, thank you for your review. Pleased to hear you were happy with our service.
Similar opinion? Write a review on ieatwords.com.au!
- VIC, Melbourne
- Verified customer
Couch came out really nicely
I got an online quote to get my couch cleaned for $126 - booked it online for a few days later and it was very simple. The technician Alex texted me that morning to confirm, and arrived on time. When he came in and saw I had a cat he suggested that it smelt like my cat had urinated on the couch. It definitely hadn't, and it's the first I've heard of my house smelling like cat pee, but he wanted to reiterate that the stains in the couch might not always come out and may look worse if they have been there a while. I understood, he got to work and...Read more
the stains all came out wonderfully. He was really happy with it and so was I. Only minor complaint was that when you get a quote like that you assume it covers the full cost. He asked if I wanted scotchgard applied for an additional $40. He said it was highly recommended, so I went ahead but feel like that could have been recommended when I was booking online also. Overall would happily use again.1 comment
Mark S.Drymaster Carpet Cleaning
Hi Randall, thanks for your review. Happy to hear you were happy with our service. In regards to Scotchgard fabric protector you will find the prices and information regarding this product on your confirmation email we sent you.
Similar opinion? Write a review on ieatwords.com.au!
PeterGFKeilor
- 2 reviews
Great Job
Had 2 couches and 3 rooms with carpet cleaned. Alex was on time and did a great job.Carpet and couches have come up like new. Highly recommend.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Peter, glad to hear you were happy with our sofa and carpet cleaning service. Thank you for your review.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Moiraasked
I have a fabric two seater and two half seater
sofa as well as a large 100% wool mat
Approx how much would it cost to clean?
2 answers
Sorry you would have to ask the company
Mark S.Drymaster Carpet Cleaning
2 seater = $70.00 + 2.5 seater = $87.50. Rug cleaning is $6.50 per m2. Our minimum charge is $117.00 total.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Mark S.Drymaster Carpet Cleaning
Hi Shr, thank you for leaving your review. We are pleased to hear you were happy with the drymaster service.