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MariaPerth, WA
- 2 reviews
Great job. Very happy
Brett was thorough in cleaning my carpets. He was professional. This is the second time I am using him and would highly recommend him. I will continue to use him to clean my carpets
1 comment
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Mrs LFPerth, WA
PERFECT JOB
Having moved into a rental property recently was really unhappy with condition of the carpets although told they had been cleaned prior to me moving in. Arranged for Drymaster to do them for me and boy oh boy am I thrilled with the results. Was told by Brett that not all stains would come out but honestly apart from permanent ink and a few "rust" coloured stains he managed to remove all the sticky glue spots and other marks. Carpets smelled so fresh when finished.
DEFINITELY WOULD USE AGAIN.
Thank you so much.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Mrs LF, thank you for your review. I was talking to Brett this morning regarding your job and he informed me that yes there are a couple of permanent stains in your carpet.
I have passed on your re... Read more
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Denise RPerth, WA
- 2 reviews
Stained mattress like new
Didn’t expect such great results! Mattress is fresh and spotlessly clean. Very friendly and professional service. Initially thought the quote of $105 was a bit on the high side but the value is there. Highly recommend.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Denise, thank you for your review. We are pleased to hear you were happy with the mattress clean.
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Clementina JPerth, WA
Great Job
Indeed it was a great job. I am really satisfied with their service. Carpets and sofa smell so fresh and clean. I will use the service again and recommend to others.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Clementina, thank you for your review and recommending Drymaster to others.
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Great result as always.
I have my flat cleaned every 6 months, always feels like new afterwards. Brett is prompt, professional and hard working. When we've had the inevitable stain, he's always gone the extra mile to clean it up.
Great result and very happy. I'm always happy to recommend Brett.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Ian, thank you for your review regarding our technician Brett. We are pleased to hear you were happy with our service.
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V RajPerth, WA
Carpet cleaning is good; but don't opt for tile / grout cleaning
Carpet cleaning was done good. No complaints about that. $140 worth spending.
But we had asked for tile & Grout cleaning as well. They charged $150 for the 2 bathrooms. But just the floors were cleaned not the tiled shower walls, skirtings, etc. They did n't say that only floors would be cleaned and nothing else. We had paid them $150 for spraying soapy water on the floors ...I would say plain waste of money!!!
2 comments
Mark S.Drymaster Carpet Cleaning
Hi Raj, we are happy to hear you were happy with the carpet cleaning part of this job. If you are going to leave a review it would be great if it was factual. Every single job is discussed and quoted ... Read more
before we start and your job was no different. We discussed and quoted your job and got approval from you before work commenced. The tile and grout area was measured and explained to you that it didn't meet the minimum m2 hence the price being $150.00. You accepted the price and work continued. It was also definitely discussed on site that we don't clean the walls and only clean tiled flooring. This is also explained on our website and our videos. As always if a customer is unhappy with any of our work we gladly return and re clean the job free of charge. Your comments on a bit of soapy water is incorrect. We prespray the tile and grout with a pre spray agitate the cleaning agent then use a high speed tile spinner with pressure and vacuum as per this video: https://www.youtube.com/watch?v=z93JBmwhLtw Don't you think it would have been better to tell the technician Chris that you don't accept the tile and grout cleaning part of the job and we would have been more than happy not to proceed rather than have to defend a review that is riddled with inconsistencies. Happy new year to you.You are trying to divert what I said. I did not dispute the price of $150. I said it is utter waste of money.
No, we were not told that you don't clean the walls. If you had informed it onsite or in ... Read more
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PetePerth, WA
This was my second time I have used Drymaster and I could not be any happier This company is completely professional
Incredibly courteous and helpful service
Would throughly recommend to anyone
Brett was punctual and explained what he was able to clean and I could not be happier with his friendly service
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Pete, thank you for leaving your review for Brett. I have passed on your comments to him.
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MinniePerth, WA
- 2 reviews
- WA, Perth
- Verified customer
Excellent service
Peter was on time, affable and experienced with cleaning our rugs and mattress.
The price was right too.
We will use the company again for our carpet clean when we vacate our rental.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Minnie, thank you for your review for our technician Peter.
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Ty in OzPerth, WA
- 2 reviews
Great Knowledge, Care & Service
Brett was great, he had a sound knowledge of carpets, stains and how best to address.
Our dog recently passed away and there were a number of stains left by her.
Brett did a thorough job & called back a second time to address some problem stains, which he was successful in removing.
Drymaster's office seems to be based in the Eastern States, so at times I had to go through a message service as I'm based in Perth, however their back up service & care was not compromised.
I will definitely use them again!
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Ty, thank you for your review. Yes our booking office is in Sydney where we take calls on behalf of our technicians. We are pleased to hear you were happy with the service that Brett provided at your premises.
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Carmel B.Perth, WA
Afforable and professional
We had Peter come out for some pet stains on one of our carpets. He was very friendly and professional. Very happy with the price and the results, definitely recommend.
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AngelaSydney, NSW
Great job!
We are extremely happy with the work done on our carpet by Andy. We had our carpet cleaned previously by a competitor who left our carpet drenched and in a worst state. Will definitely call again in the future.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Angela, thank you for your review regarding our technician Andy. We are pleased to hear you are happy with the job.
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Very satisfied
The service provided was a couch and mat clean it was punctual, friendly and professional. I would not hesitate calling Brett again in the future or recommending him to others. Thanks
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Ellen, glad to hear you were happy with the Drymaster service. Thank you for leaving your review.
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Great job
I must admit I am very much impressed by Brett’s job today. Extremely punctual greatest personality and a job WELL DONE. I would definitely recommend Brett 1000000% times. I am impressed and am definitely requesting Drymasters in the future.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Bilhah, thank you for your review regarding our technician Brett. We are pleased to hear you were happy with the Drymaster service.
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JudyPerth, WA
fabulous work
Very impressed with the work done and the attitude of Brett. A pleasure to deal with the company.
Have no hesitation in recommending them for anyone requiring a good result without fuss.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Judy, thank you for leaving a review and I have passed on your comments to Brett.
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NadiaPerth, WA
Very impressed
I was very impressed with Brett’s professional service, attention to detail and the result he achieved with my lounge and rug. Defiantly highly recommend and will use again in the future. Thank you
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Nadia, thank you for recommending Drymaster and leaving a review for our technician Brett.
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Mrs KhalilPerth, WA
Amazing service!
Brett came to clean three thick pile carpeted rooms which were heavily stained. He made it his duty to make sure every stain was removed. He even called us to check how the carpets looked once dry and came back when some stains remained. He made it his duty to make sure our carpets looked like new. Can’t fault their service and will call on them the next time we need our carpets cleaned.
April 8th 2022 Update: Highly recommend!
Customer service went above and beyond.
Our thick pile carpet was covered in stains which other cleaners couldn’t re...Read more
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Mrs Khalil, thank you for your review regarding our technician Brett. We are pleased to hear you were happy with his service and looking forward to servicing your premises in the future.
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Brian NPerth, WA
Best carpet clean ever
Brett has successfully removed pet stains that had previously been cleaned by another cleaner (failed attempt).
I highly recommend Brett if you're having your carpet cleaned in the Perth area.
Brett was on time, finished quickly, and the carpet looks great.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Brian, thank you for your review. We are pleased to hear that you were happy with the service Brett provided and thanks for recommending Drymaster.
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AngiePERTH
Wonderful service
Brett did an amazing job. Came in on Australia Day and all. Our clinic looks so clean and fresh and the chairs are so clean. Thank you so much for the service.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Angie, Your Really Welcome, Thankyou for the great review.
Brett
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KateWilliamstown
So impressed.
Alex from Drymaster did a superb job of our couch cleaning. I was so impressed. He’ll be our go-to carpet and couch cleaner from now on.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Kate, thanks for your review. Pleased to hear your were happy with our services. I have passed on your comments to Alex.
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Emma
- 3 reviews
Excellent job!
Thank you to Jacob for an excellent job on Saturday 19/1. He went above and beyond to clean the heavy duty traffic areas on the carpets and they look brand new. I would highly recommend Drymaster and would certainly use them again. Many thanks for a job well done.
1 comment
Mark S.Drymaster Carpet Cleaning
Hi Emma, thanks for recommending Drymaster. I will pass on your comments to Jacob and thanks for leaving a review.
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Mark S.Drymaster Carpet Cleaning
Hi Maria, thank you for your review regarding our technician Brett and I have passed on your comments to him.